6 Leena AI Customer Success Manager Interview Questions & Answers | Complete Prep Guide 2025

Leena AI Customer Success Manager Interview Experiences

2 interviews found

Customer Success Manager Interview Questions & Answers

Roney

posted on 15 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Job Portal and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Mainly about introduction and past experience, salary discussion etc

Add your answer

Round 3 - One-on-one

(3 Questions)

Q1. (Deepak Rahl was the interview) Intro, Past experience, KPI's, Salary package,

Add your answer

Q2. Past experience and the reason for the switch

Add your answer

Q3. Current KPI's and salary expectation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be able to In person QBRs for the clients in the US and AU. So be ready to travel it may not show up on the JD though

Customer Success Manager Interview Questions & Answers

Anonymous

posted on 6 Mar 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Technical Questions regarding revenue like ARR, NPS Score etc.

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. In depth discussion around the last experience.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all your data ready in terms of the last job. The last round was with the co-founder, he is not a very experienced fellow and expects the job role to be the same as the last company, which will generally never be the case. This after the resume was shared as the first step itself.

Customer Success Manager Jobs at Leena AI

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Customer Success Manager

Gurgaon / Gurugram

4-9 Yrs

Not Disclosed

Customer Success Manager

Gurgaon / Gurugram

4-8 Yrs

Not Disclosed

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Interview questions from similar companies

Senior Customer Success Manager Interview Questions & Answers

Uniphore Software Systems

Anonymous

posted on 12 May 2022

I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Assignment

Round 2 - One-on-one

(1 Question)

Q1. Straightforward interview if the assignment was done okay

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. 2 hours of discussion on various aspects of the job role and how previous experience links to it

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do the assignment part well and be confident during the interview.

Customer Success Specialist Interview Questions & Answers

Vyapar

Anonymous

posted on 23 Feb 2025

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test

Maths such as time calculation, percentage, etc

Round 2 - Aptitude Test

How did I solved that qestion asked me to explain

Round 3 - One-on-one

(1 Question)

Q1. Tell me about yourself and previous expriences, etc

Ans.

I am a dedicated Customer Success Specialist with 5 years of experience in managing client relationships and ensuring customer satisfaction.

Managed a portfolio of key accounts, providing personalized support and resolving any issues or concerns
Implemented strategies to increase customer retention and loyalty
Collaborated with cross-functional teams to deliver solutions tailored to customer needs
Utilized CRM software to ...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For Temporary you can join

Customer Success Manager Interview Questions & Answers

Jio Haptik

Anonymous

posted on 22 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. How to your tackle difficult clients

Ans.

Difficult clients can be handled by active listening, empathy, clear communication, and finding solutions.

Listen actively to understand their concerns and issues
Show empathy and acknowledge their frustrations
Communicate clearly and set realistic expectations
Find solutions that meet their needs and address their concerns
Maintain a positive attitude and remain professional
Document all interactions and follow up regularly

Answered by AI

Add your answer

Customer Success Manager Interview Questions & Answers

KEKA TECHNOLOGIES

Anonymous

posted on 4 Apr 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

General aptitude and reasoning along with basic math

Round 2 - Group Discussion

Group discussion with a group of 6-7 people and given a topic.

Round 3 - One-on-one

(1 Question)

Q1. Why should we hire you.

Add your answer

Customer Success Manager Interview Questions & Answers

KEKA TECHNOLOGIES

Anonymous

posted on 18 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Work experience

Add your answer

Q2. Visions n goals

Add your answer

Software Engineer Interview Questions & Answers

BrowserStack

Anonymous

posted on 25 May 2015

Interview Preparation Tips

Round: Test
Experience: PAPER DURATION: 3 hours
NO. OF QUESTIONS: 2 (20 marks each)
MAXIMUM MARKS: 20*2 = 40 marksQUESTION 1:
JSON Prettier:-Write a program which takes JSON as input and gives prettified JSONYou need to read JSON from STDIN. Input gives one line of uglified JSON.Output should be formatted JSON. Check the standard output link.Use 2 white spaces (not‘\t’) for one indentation.SAMPLE INPUT:{“group” : {list : [1,2,3]}, “list” : [“a”,”b”,”c”]}SAMPLE OUTPUT:{“group” : {List : [1,2,3]},“list” : [“a”,”b”,”c”]}EXPLANATION: Input will be uglifiedjson in one line and output will be prettified format of that. QUESTION 2:XML parse plus series computationEvaluate an expression given in XML format. Keys will be Expr- contains the entire expression. Elem – contains the digit, sum, Prod- contains two or more keys whose evaluation needs to be summed or multiplied respectively. Sub will contain 2 keys or more, where the second key onwards will have to be subtracted from the first one. Div- will contain 2 keys in which first key will need to be divided by second. SAMPLE INPUT:4673 SAMPLE OUTPUT:
20EXPLANATION:Input will be xml file through standard input. End of xml file marked by .
Duration: 180 minutes
Total Questions: 2

College Name: NA

Software Developer Interview Questions & Answers

yellow.ai

Anonymous

posted on 11 Oct 2020

I applied via AngelList and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Sorting algorithms, Linked list and array programmings, timing complexity and coding programs on languages what is on your resume.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about data structures and oops concepts

Sales Executive Interview Questions & Answers

Vyapar

Anonymous

posted on 17 May 2022

I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Mathematical thinking Analytical Thinking

Round 3 - HR

(1 Question)

Q1. Career intro, Mathematics

Add your answer

Interview Preparation Tips

Topics to prepare for Vyapar Sales Executive interview:

Aptitude
Basic mathematics
Accounting

Interview preparation tips for other job seekers - Organisation is good learnings will be there

Leena AI Interview FAQs

How many rounds are there in Leena AI Customer Success Manager interview?

Leena AI interview process usually has 3 rounds. The most common rounds in the Leena AI interview process are One-on-one Round, Resume Shortlist and HR.

How to prepare for Leena AI Customer Success Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Leena AI. The most common topics and skills that interviewers at Leena AI expect are Key Account Management, upselling, CSM, Customer Service and Communication Skills.

What are the top questions asked in Leena AI Customer Success Manager interview?

Some of the top questions asked at the Leena AI Customer Success Manager interview -

(Deepak Rahl was the interview) Intro, Past experience, KPI's, Salary packa...read more
Technical Questions regarding revenue like ARR, NPS Score e...read more

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based on 2 interviews

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Leena AI Customer Success Manager Salary

based on 21 salaries

₹7 L/yr - ₹26 L/yr

27% more than the average Customer Success Manager Salary in India

View more details

Customer Success Manager Jobs at Leena AI

Customer Success Manager

Gurgaon / Gurugram

4-9 Yrs

Not Disclosed

Customer Success Manager

Gurgaon / Gurugram

4-8 Yrs

Not Disclosed

Explore more jobs

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