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KEKA TECHNOLOGIES Customer Success Manager Interview Questions and Answers

Updated 18 Jul 2024

KEKA TECHNOLOGIES Customer Success Manager Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Work experience
  • Q2. Visions n goals
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General aptitude and reasoning along with basic math

Round 2 - Group Discussion 

Group discussion with a group of 6-7 people and given a topic.

Round 3 - One-on-one 

(1 Question)

  • Q1. Why should we hire you.

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Overall everything 

(1 Question)

  • Q1. About myself About company My job profile
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - Aptitude Test 

An aptitude test comprising questions on English, mathematics, and logical reasoning.

Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the key HR processes in an organization?
  • Ans. 

    Key HR processes in an organization include recruitment, onboarding, performance management, training and development, and employee relations.

    • Recruitment: Attracting, sourcing, and hiring new employees.

    • Onboarding: Introducing new employees to the organization and their roles.

    • Performance management: Setting goals, evaluating performance, and providing feedback.

    • Training and development: Providing opportunities for employ...

  • Answered by AI
  • Q2. About HR Tech and customer success roles
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About the work and experience
  • Q2. Knowledge about

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working experience

I applied via LinkedIn and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What kind of projects have you worked in?
  • Q2. Are you familiar with SaaS product offering?
  • Ans. 

    Yes, SaaS stands for Software as a Service which is a cloud-based software delivery model.

    • SaaS products are accessed through the internet and do not require installation on local devices.

    • SaaS products are subscription-based and offer scalability and flexibility.

    • Examples of SaaS products include Salesforce, Dropbox, and Google Apps.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be yourself.
But most importantly, work on your communication skills!

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Majorly PI
  • Q2. Previous job roles details
  • Q3. What would you bring to the company
  • Q4. Why do you want to work for this role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and be confident..

I applied via LinkedIn and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What kind of projects have you worked on?
  • Q2. Are you familiar with a SaaS Product offering?

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication skills. Be confident, be honest, be yourself!

I applied via Campus Placement

Round 1 - HR 

(2 Questions)

  • Q1. This was with the founder who is also the CPO at Innovaccer. It was mostly resume based and why PM. I had relevant previous workex, so a lot of questions around that.
  • Q2. Why Innovaccer and what excites you about them? Why a startup?
Round 2 - Product Management 

(5 Questions)

  • Q1. This was with VP of engineering at Innovaccer. - Favorite project in the resume
  • Q2. Favorite product/ app, improvements in that, metrics to track the improvements
  • Q3. - What impact would introduction of self-driving cars will have?
  • Ans. 

    Self-driving cars will revolutionize transportation, reduce accidents, increase efficiency, and change the way we live.

    • Self-driving cars will reduce accidents caused by human error

    • They will increase efficiency by reducing traffic congestion and optimizing routes

    • They will change the way we live by providing more free time during commutes

    • Self-driving cars will also impact industries such as insurance, transportation, and...

  • Answered by AI
  • Q4. Situational questions around - conflict management, leading by influence, team management
  • Q5. - Asked situational questions around - conflict management, leading by influence, team management
Round 3 - HR 

(6 Questions)

  • Q1. Why Innovaccer?
  • Q2. Why PM?
  • Q3. PM or PMM? Why and why not?
  • Q4. What do you think you need to learn for the role of a PM?
  • Q5. Discussion around soft skills and situational questions i had answered in round . For instance, do you think "leading by influence is even a skill?" aren't hard skills what really matters
  • Q6. How do you plan on utilizing rest of your time at ISB? How has it been so far?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Server Realted Questions

KEKA TECHNOLOGIES Interview FAQs

How many rounds are there in KEKA TECHNOLOGIES Customer Success Manager interview?
KEKA TECHNOLOGIES interview process usually has 2 rounds. The most common rounds in the KEKA TECHNOLOGIES interview process are One-on-one Round, Aptitude Test and Group Discussion.

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KEKA TECHNOLOGIES Customer Success Manager Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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KEKA TECHNOLOGIES Customer Success Manager Salary
based on 106 salaries
₹4 L/yr - ₹10 L/yr
53% less than the average Customer Success Manager Salary in India
View more details

KEKA TECHNOLOGIES Customer Success Manager Reviews and Ratings

based on 16 reviews

3.9/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.5

Salary

3.8

Job security

4.2

Company culture

3.1

Promotions

3.8

Work satisfaction

Explore 16 Reviews and Ratings
Customer Success Manager

Hyderabad / Secunderabad

3-6 Yrs

Not Disclosed

Customer Success Manager

Hyderabad / Secunderabad

2-6 Yrs

Not Disclosed

Customer Success Manager

Hyderabad / Secunderabad

1-5 Yrs

₹ 4.5-8.5 LPA

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