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Uniphore Software Systems Senior Customer Success Manager Interview Questions and Answers

Updated 12 May 2022

Uniphore Software Systems Senior Customer Success Manager Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Assignment 
Round 2 - One-on-one 

(1 Question)

  • Q1. Straightforward interview if the assignment was done okay
Round 3 - One-on-one 

(1 Question)

  • Q1. 2 hours of discussion on various aspects of the job role and how previous experience links to it

Interview Preparation Tips

Interview preparation tips for other job seekers - Do the assignment part well and be confident during the interview.

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How do you fetch reports from JIRA
  • Ans. 

    To fetch reports from JIRA, go to the 'Reports' section and select the desired report.

    • Navigate to the 'Reports' section in JIRA

    • Select the desired report

    • Customize the report if necessary

    • Export the report in the desired format

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on agile related topics and also be strong technically.

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Pronounciation of different words, twisters.
  • Q2. Why you want to join BPS

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and confident, you will achieve if you are worthy. Speak clearly

I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How do you define Digital Transformation strategy for a client ?
  • Ans. 

    Digital Transformation strategy for a client involves identifying areas of improvement and implementing technology solutions to enhance business operations.

    • Understand the client's business goals and objectives

    • Identify areas of improvement and pain points

    • Evaluate existing technology infrastructure

    • Develop a roadmap for implementing new technology solutions

    • Ensure alignment with business strategy and goals

    • Provide training ...

  • Answered by AI
  • Q2. Key challenges in stakeholder management - Pls do share from your experience.
  • Q3. What are the major challenges for today's PM's?

Interview Preparation Tips

Interview preparation tips for other job seekers - Q1. Answer - Please think the industry / sector that question refers and start from their current maturity on digital awareness and suggest 2 to 3 strategic initiatives.
Q2. Answer - Manage them based on the stakeholder analysis and their interest towards the project phases and remove the gaps to make them intact till project closure.
Q3. Answer - Constant change from internal / external business environment lead to change in requirement thus expansion of scope results in revised project planning. Agile Scrum methodologies would help to solve these challenges through constant solution deliverable within a short time frame.

I applied via Walk-in and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is your dream

Interview Preparation Tips

Interview preparation tips for other job seekers - be yourself

I applied via Naukri.com and was interviewed in Aug 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Project Management practice and interpersonal skills. Not many questions on a specific technology.

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to get into the technical details of the projects that we handled in our previous organization unless asked about. Just an overview should be enough, just to give an insight on the Solution document & Project plan.

Answer to the point and keep the answers short, chrisp and clear. Interviewer will not have all day to listen to stories. Short & precise answers will gain the interviewer's confidence.

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What type of conflicts have you seen in project management

Interview Preparation Tips

Interview preparation tips for other job seekers -
pmp certification is valued

Interview Questionnaire 

2 Questions

  • Q1. How a project manager can be successful.
  • Q2. How you make you worthy for the company

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Scenario based

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, stay genuine

Interview Questionnaire 

1 Question

  • Q1. How did I learn new technology tactics?

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence is an essential part for every interviews. Most of the questions are asked about what's in your resume and the project. So you must be having a good clearance on them. You can answer all of those questions confidently what you learned with your own innovative ideas. If you want to crack the interview Keeps learning and learn new technologies for your career development. An excellent communication skills must be needed for all of the companies. So, everyone must be good at with communication skills. More Focus needed for the coding part. Before you attend the interview session first read the job description and check are you fit in the job and improve the skills what they needed. And upto date your skills.

Uniphore Software Systems Interview FAQs

How many rounds are there in Uniphore Software Systems Senior Customer Success Manager interview?
Uniphore Software Systems interview process usually has 3 rounds. The most common rounds in the Uniphore Software Systems interview process are One-on-one Round and Assignment.

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Uniphore Software Systems Senior Customer Success Manager Salary
based on 4 salaries
₹35.5 L/yr - ₹43 L/yr
89% more than the average Senior Customer Success Manager Salary in India
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