Uniphore Software Systems Senior Customer Success Manager Reviews

Likes

Wfh culture is fine

Dislikes

Job security ia very poor

Likes

Only leaves part is good.

Dislikes

Poor self learning & development Poor appraisal cycle Poor salary & hikes Fake commitments

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Not a good place to work

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Mental Health Day off

Dislikes

not a good experience. Politics is there and managers are bad.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only salary comes on time

Dislikes

Managers will be so dumb and they really don’t brother what is happening they will act like puppets and worst part is that variable pay they won’t pay us .They will tell you stories and really find out the reasons to deduct your amount .Reporting managers will be in other locations and when they will visit they don’t even bother to spend time with teammates .Seriously very pathetic company please don’t join and spoil your life...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Teammates are the only good thing here

Dislikes

Everything literally

Work Details

Work timings: Strict Timings

Likes

I like complete environment and behavior of this company

Dislikes

I dislike complete environment and behavior of this company

Likes

Salary, other benefits, work life balance

Dislikes

Job security is less

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great team and leadership in the AI department

Dislikes

Hiring freeze? I don't know.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

People are friendly and supportive

Dislikes

Product is not yet up to the mark

Likes

- Good salary - Free lunch & snacks - Approachable colleagues - Lots of gifts & goodies provided on various occassions - Subscription to LinkedIn learning & others - Good HR department

Dislikes

- Terrible org structure, multiple overlapping roles, leading to lots of redundancies & layoffs - Multiple stakeholders to manage a single unit. They recently mentioned about streamlining the org structure, & for each department they came up with global and regional leaders, which made things even worse. Lol! - Very bad financial planning. Even though they have lots of funds, they don't know what to prioritise, and how to best use them - After having been 15 years in the industry, still struggling to build a product that can compete in the market - No clarity of roles - Poor clientele - They have recently closed down all Asia operations, except India, so not many projects - With regards to work, no satisfaction - Have worked with several MNCs, early and mid sized startups, never seen an org this messed up - Hopefully, never have to go back there...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not much except the pantry.

Dislikes

You will have to deal with internal politics more than your work. A group of 4 or 5 who works for long years are bringing down the organisation otherwise it would be a good company based on its vison. Zero job security. Almost 100+ were sent out in last 1 year which is 15% of workforce.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes