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Landmark Leisure

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Landmark Leisure Senior Customer Service Representative Interview Questions and Answers

Updated 29 Jun 2022

Landmark Leisure Senior Customer Service Representative Interview Experiences

1 interview found

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 29 Jun 2022

I applied via Company Website and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Work experience, your self, confidence level, general knowledge system test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Proper groom, stylish look, not earing, only proper formal wear

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2w
gandalfthepurple
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works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Senior Customer Service Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Apptitude consists the percentage question , coding questions , grammer, Diagram

Senior Customer Service Representative Interview Questions & Answers

HCLTech user image Kartik Gupta

posted on 28 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Questions about bpo and process related.

Round 2 - HR 

(1 Question)

  • Q1. Salary, shift, experience, bpo.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for bpo knowledge.

Senior Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 12 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - TL 

(1 Question)

  • Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and ...
  • Ans. 

    Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • Active listening and empathy are key skills in handling an irritated customer

    • Apologize for the inconvenience caused and offer a solution to their problem

    • Stay calm and professional, even if the customer is being rude or aggressive

    • In 5 years, I see myself in a leadership role within the company

    • I left my previ...

    • Answered by AI
    View 1 more answer
Round 4 - Typing Test 

(1 Question)

  • Q1. Typing test minimum 40wpm Dual cuncerrncy on chat and good grammar and accent on calls.
    • Add your answer
Round 5 - MANAGR 

(1 Question)

  • Q1. Almost same as TL round...
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Customer Service Representative interview:
  • Customer Service
  • Sales
  • chat support
  • Handeling customer
  • Basic Introduction and typing te
Interview preparation tips for other job seekers - Stay calm, confident and listen to them properly and answer the questions.
It's not a tough one... easy to crack it. 🤟

All the best to all job seekers. 🙌

Senior Customer Service Representative Interview Questions & Answers

Wipro user image Rishabh Negi

posted on 28 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself Past experience
    • Add your answer
Round 3 - Skills 

(1 Question)

  • Q1. Customer handling skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Enevn your communication skills are average you nee to be confident.

Senior Customer Service Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They'll basically check ur vocabulary and grammar
    • Add your answer
  • Q2. Introduce yourself & childhood memories
  • Ans. 

    I am a dedicated Senior Customer Service Representative with a passion for helping customers. My childhood memories include playing outside with friends and family vacations.

    • Grew up in a close-knit family

    • Enjoyed playing outside with friends

    • Fond memories of family vacations

    • Developed strong communication skills from interacting with others

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English should be good and accent shoud be understandable

Senior Customer Service Representative Interview Questions & Answers

HCLTech user image Dipesh Shah

posted on 16 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction about yourself
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
    • Add your answer
  • Q2. Type pf work you done
    • Add your answer

Senior Customer Service Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 21 Feb 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. All the questions related to work and how can I contribute to company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be you, be honest.

Senior Customer Service Representative Interview Questions & Answers

HCLTech user image Anonymous

posted on 26 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills.
    • Add your answer
Round 3 - Assignment 

Email Writing and Aptitute test.

Round 4 - One-on-one 

(1 Question)

  • Q1. This is a Manager round, He will ask your Introduction and your experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and calm be real you will crack this interview.

Senior Customer Service Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 21 Nov 2021

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. As I have worked for Flipkart process they asked me to talk in English and Hindi as well
    • Add your answer
  • Q2. Hindi should be fluent
    • Add your answer
  • Q3. Tell me about yourself
  • Ans. 

    I am an experienced Senior Customer Service Representative with a strong track record in providing exceptional customer support.

    • Over 5 years of experience in customer service roles

    • Proven ability to handle high-volume customer inquiries and resolve issues efficiently

    • Excellent communication and problem-solving skills

    • Proficient in using CRM software and other customer service tools

    • Received multiple awards for outstanding ...

    • Answered by AI
    Add your answer
  • Q4. If you’re experienced then tell your roles and responsibilities
  • Ans. 

    As a Senior Customer Service Representative, my roles and responsibilities include managing customer inquiries, resolving complaints, training and mentoring junior representatives, and analyzing customer feedback to improve service.

    • Managing customer inquiries and providing timely and accurate responses

    • Resolving customer complaints and ensuring customer satisfaction

    • Training and mentoring junior customer service represen...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak the truth and be confident even though you don’t know the answer and check on google what this company is about and what it works for

Landmark Leisure Interview FAQs

How many rounds are there in Landmark Leisure Senior Customer Service Representative interview?
Landmark Leisure interview process usually has 1 rounds. The most common rounds in the Landmark Leisure interview process are HR.

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