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I applied via Referral
Explain api's to non technical stakeholders
I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.
I applied via Company Website and was interviewed before Mar 2023. There was 1 interview round.
Customer support in terms of service involves providing assistance and resolving issues for customers.
Customer support involves addressing customer inquiries, concerns, and complaints.
It includes providing product information, troubleshooting technical issues, and processing orders or returns.
Customer support representatives must have good communication skills, patience, and empathy.
Examples of customer support channel...
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen to the customer's concerns without interrupting.
Empathize with the customer's emotions and show understanding.
Apologize for any inconvenience caused, even if it wasn't directly your fault.
Offer solutions to address the customer's issue or concern.
Follow up with the customer to ensure their satisfaction and resolve any remaining issues.
I applied via Naukri.com and was interviewed before Oct 2020. There were 4 interview rounds.
Ladybird Web Solution interview questions for popular designations
Top trending discussions
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.
I have experience in customer support, comfortable with rotational shifts.
I have worked as a Customer Support Executive for 3 years.
I have experience in handling customer queries and resolving issues.
I am comfortable working in rotational shifts and have done so in my previous job.
I have good communication and problem-solving skills.
I am familiar with using customer support software and tools.
I have received positive f
posted on 12 Jan 2024
I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
Some multiple questions are coming and after that reading peragraph
After they are checking typing speed they provide 1 topic we have to right
posted on 29 Dec 2024
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
There are basic questions so we have to resolve.
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