L&T Finance Sales Executive Interview Questions and Answers for Experienced

Sales is the process of selling products or services to customers.

• Sales involves identifying potential customers and their needs.

• Salespeople use various techniques to persuade customers to make a purchase.

• Sales requires building relationships with customers and providing excellent customer service.

• Sales can involve negotiating prices, closing deals, and meeting sales targets.

• Sales can be done through various channels s...read more

Almost anyone can take loans depending on their eligibility and the lender's criteria.

• Individuals who meet the lender's eligibility criteria can take loans.

• Common types of loan borrowers include individuals, businesses, and organizations.

• Loan eligibility factors may include credit score, income, employment history, and collateral.

• Examples of loan borrowers include students taking education loans, entrepreneurs starting

Dealing with customers requires active listening, empathy, and effective communication.

• Listen actively to understand their needs and concerns

• Show empathy and understanding towards their situation

• Communicate effectively and clearly to provide solutions

• Build rapport and trust through positive interactions

• Handle complaints and objections with patience and professionalism