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Kserve Bpo Interview Questions, Process, and Tips

Updated 7 Feb 2025

Top Kserve Bpo Interview Questions and Answers

View all 11 questions

Kserve Bpo Interview Experiences

Popular Designations

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. Tell me about your self?
  • Q2. Why we hire you for company?
  • Q3. You have idea of window os configuration?
  • Ans. 

    Yes, I have knowledge of Windows OS configuration.

    • I am familiar with configuring network settings, such as IP addresses and DNS servers.

    • I know how to manage user accounts and permissions.

    • I am experienced in installing and updating software and drivers.

    • I am proficient in troubleshooting common issues, such as blue screens and slow performance.

    • I am knowledgeable in configuring security settings, such as firewalls and ant

  • Answered by AI
  • Q4. What is salary expectations
  • Q5. Network training done?
  • Ans. 

    Yes, I have completed network training.

    • I have completed courses in CCNA, CCNP, and CompTIA Network+.

    • I have also attended workshops on network security and troubleshooting.

    • I keep myself updated with the latest technologies and industry trends.

  • Answered by AI
  • Q6. Ccna certification done?
  • Ans. 

    Yes, I have completed the CCNA certification.

    • I have a strong understanding of networking concepts and protocols.

    • I am proficient in configuring and troubleshooting Cisco routers and switches.

    • I have experience in designing and implementing network solutions.

    • I am familiar with network security and have knowledge of VPNs and firewalls.

  • Answered by AI
  • Q7. Have you plan for ccna certification in future?
  • Ans. 

    Yes, I have plans to pursue CCNA certification in the near future.

    • I have already started studying for the CCNA exam

    • I believe that obtaining the CCNA certification will enhance my skills and knowledge in network engineering

    • I plan to take the exam within the next 6 months

  • Answered by AI
  • Q8. As fresher, why you choose this field as career
Round 3 - Technical 

(6 Questions)

  • Q1. What is stp and why we use this?
  • Ans. 

    STP stands for Spanning Tree Protocol. It is used to prevent loops in a network and ensure redundancy.

    • STP is a protocol used in network switches to prevent loops in a network.

    • It ensures that there is only one active path between any two network devices.

    • STP works by creating a tree-like structure of the network, with one root bridge and multiple branches.

    • If a link fails, STP will automatically reroute traffic to an alte...

  • Answered by AI
  • Q2. How to configure hsrp and purpose?
  • Ans. 

    HSRP is a protocol used to provide redundancy for IP networks. It allows two or more routers to share a virtual IP address.

    • Configure HSRP on two or more routers with the same group number and virtual IP address

    • One router is elected as the active router and forwards packets sent to the virtual IP address

    • The other router(s) are in standby mode and take over if the active router fails

    • HSRP can be used to provide default ga...

  • Answered by AI
  • Q3. Why we use vlan for different department?
  • Ans. 

    VLANs are used to logically separate network traffic and improve network performance and security.

    • VLANs allow for better network management and organization by grouping devices based on their function or location.

    • They also reduce network congestion by limiting broadcast traffic to devices within the same VLAN.

    • VLANs can improve network security by isolating sensitive data or devices from the rest of the network.

    • For exam...

  • Answered by AI
  • Q4. Why we use firewall and feature of firewall?
  • Ans. 

    Firewalls are used to protect networks from unauthorized access and have features like packet filtering, NAT, VPN, and IDS/IPS.

    • Firewalls prevent unauthorized access to a network by filtering incoming and outgoing traffic based on predefined rules.

    • They can also perform Network Address Translation (NAT) to hide the internal IP addresses from external networks.

    • Firewalls can establish Virtual Private Networks (VPNs) to sec...

  • Answered by AI
  • Q5. Different between L2 and l3 switch?
  • Ans. 

    L2 switches operate at the data link layer and L3 switches operate at the network layer of the OSI model.

    • L2 switches forward traffic based on MAC addresses while L3 switches forward traffic based on IP addresses.

    • L2 switches are used for LANs while L3 switches are used for both LANs and WANs.

    • L2 switches are simpler and less expensive than L3 switches.

    • L3 switches can perform routing functions while L2 switches cannot.

    • Exa...

  • Answered by AI
  • Q6. Why we use router in network ?
  • Ans. 

    Routers are used to connect different networks together and route traffic between them.

    • Routers provide network segmentation and security by separating broadcast domains.

    • They can also prioritize traffic and optimize network performance.

    • Examples of routers include Cisco, Juniper, and MikroTik.

    • Routers are essential for connecting to the internet and accessing remote networks.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For experience, start with small company, we give more explore in skills due to multiple job roles

Skills evaluated in this interview

Top Kserve Bpo Network Engineer Interview Questions and Answers

Q1. Why we use firewall and feature of firewall?
View answer (1)

Network Engineer Interview Questions asked at other Companies

Q1. TCP/IP layers, why is transport needed for communication? What is Subnet mask and how does it help in data communication. Why is Vlan needed? Based on what information does a switch and router send a packet or frame? Types of arp, What is p... read more
View answer (2)

Admin Manager Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Monster and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are the Compliance used in BPO
  • Ans. 

    Compliance used in BPO include data protection laws, industry regulations, and company policies.

    • Data protection laws such as GDPR and HIPAA

    • Industry regulations like PCI DSS for payment processing

    • Company policies on confidentiality and information security

  • Answered by AI
  • Q2. Are you comfortable to work in night

Admin Manager Interview Questions asked at other Companies

Q1. What has been your experience with international travel booking for management personnel and vendors, including processing visas and related tasks?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Personal intervention
  • Q2. Work experience
Round 2 - Behavioral 

(1 Question)

  • Q1. Working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while u speak

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - This is not good place for work

Sr. Admin Executive Interview Questions asked at other Companies

Q1. What is the package you are expecting
View answer (2)

Kserve Bpo interview questions for popular designations

 Customer Service Manager

 (1)

 Team Lead Operations

 (1)

 Customer Relationship Executive

 (1)

 Admin Manager

 (1)

 Customer Support Associate

 (1)

 Network Engineer

 (1)

 Sr. Admin Executive

 (1)

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions were related to the knowledge and skills required for the position.

Interview Preparation Tips

Topics to prepare for Kserve Bpo Customer Relationship Executive interview:
  • Artificial Intelligence
  • About the company.
Interview preparation tips for other job seekers - Try to express yourself in the answers to the questions.

Customer Relationship Executive Interview Questions asked at other Companies

Q1. How you will convience customers? How you will contact customers?
View answer (1)

I applied via Apna Jobs and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question. Tell me about yourself. Previous job experience. Sell a product. To check ur communication.

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it's a good company if you go in a good process. There are many process in this company.

Customer Service Manager Interview Questions asked at other Companies

Q1. How you will deal a Customer when our service regarding his car was poor and he doesn't want to come back in the workshop?
View answer (8)

Jobs at Kserve Bpo

View all

I applied via Referral and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Irrelevant questions only.
  • Q2. Nothing to prepare at all. Any one can get a job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easiest interview I have had.

Team Lead Operations Interview Questions asked at other Companies

Q1. How do you calculate shrinkage and attrition ?
View answer (9)

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your education

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not very good company they pressure people too complete target and one thing is good company give salary employees without fail
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consultant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you do work in athena?
  • Ans. 

    I work in athena because of its innovative solutions and strong reputation in the industry.

    • I am passionate about working in a company that is at the forefront of healthcare technology.

    • athena's commitment to improving patient care aligns with my own values and goals.

    • The company's track record of success and positive customer feedback is impressive.

    • I believe in the potential of athena's products to revolutionize the heal...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about customer service or sales products
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.

    • Customer service is crucial for building and maintaining customer relationships.

    • It involves addressing customer inquiries, resolving issues, and providing product information.

    • Sales products refer to the goods or services being sold to customers.

    • Sales executives play a key role in promoting ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do hardwork

Sales Executive Interview Questions & Answers

Athena BPO user image MD AZHARUDDIN MANSURI

posted on 11 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily

Interview Preparation Tips

Interview preparation tips for other job seekers - You can also use Hindi language to talk
Bs baat krte time me Thoda English Bol dena
Easy h clear krna
Best of luck

Kserve Bpo Interview FAQs

How many rounds are there in Kserve Bpo interview?
Kserve Bpo interview process usually has 1-2 rounds. The most common rounds in the Kserve Bpo interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Kserve Bpo interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kserve Bpo. The most common topics and skills that interviewers at Kserve Bpo expect are Customer Service, Japanese Language, Backend, Business Process Management and Computer Operating.
What are the top questions asked in Kserve Bpo interview?

Some of the top questions asked at the Kserve Bpo interview -

  1. Why we use firewall and feature of firewa...read more
  2. You have idea of window os configurati...read more
  3. What is stp and why we use th...read more

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Kserve Bpo Interview Process

based on 8 interviews

Interview experience

4.1
  
Good
View more

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Kserve Bpo Reviews and Ratings

based on 109 reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.2

Salary

3.3

Job security

3.4

Company culture

3.2

Promotions

3.3

Work satisfaction

Explore 109 Reviews and Ratings
Customer Response Executive

Thane

1-4 Yrs

Not Disclosed

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