Admin Manager Interview Questions and Answers

Dealing with a difficult employee who was consistently underperforming

• Conducted a performance review and set clear expectations

• Provided additional training and support

• Implemented a performance improvement plan

• Documented all communication and actions taken

• Ultimately had to terminate employment due to lack of improvement

• Maintained professionalism and empathy throughout the process

Compliance used in BPO include data protection laws, industry regulations, and company policies.

• Data protection laws such as GDPR and HIPAA

• Industry regulations like PCI DSS for payment processing

• Company policies on confidentiality and information security

I search the property by using online real estate websites, contacting local real estate agents, and driving around the neighborhood.

• Utilize online real estate websites such as Zillow, Realtor.com, and Redfin to search for properties

• Contact local real estate agents to inquire about available properties in the desired area

• Drive around the neighborhood to look for 'For Sale' signs and potential properties that may not be listed online

Infra cost PSF refers to the infrastructure cost per square foot.

• Infra cost PSF is the total cost of infrastructure divided by the total square footage of the area.

• It is commonly used in real estate and construction to calculate the cost of infrastructure per unit area.

• For example, if the total infrastructure cost is $100,000 and the total square footage is 10,000 sq ft, the infra cost PSF would be $10.

I will control expenses by implementing a budget plan and regularly reviewing expenses.

• Create a budget plan and stick to it

• Regularly review expenses and identify areas where costs can be reduced

• Negotiate with vendors for better pricing

• Encourage employees to be mindful of expenses

• Implement cost-saving measures such as energy-efficient equipment

• Track expenses and analyze spending patterns

Yes, I am adaptable and thrive in fast-paced environments.

• I have successfully managed multiple projects simultaneously, adjusting priorities as needed.

• I am comfortable working with diverse teams and adapting my communication style to fit the situation.

• I am quick to learn new systems and processes, allowing me to easily transition between different tasks.

• I have experience implementing changes in procedures and policies to improve efficiency and effectiveness.

Structure as a service refers to the concept of providing infrastructure resources on a pay-as-you-go basis.

• It involves outsourcing the management of infrastructure components such as servers, storage, and networking to a third-party provider.

• Customers can scale resources up or down based on their needs, paying only for what they use.

• Examples include cloud computing services like Amazon Web Services (AWS) and Microsoft Azure.

I have over 5 years of experience in the market, including conducting market research and analysis.

• Conducted market research to identify customer needs and preferences

• Analyzed market trends and competitor strategies to develop effective marketing plans

• Implemented successful marketing campaigns that resulted in increased sales and brand awareness

• Maintained strong relationships with key stakeholders in the industry

• Stayed up-to-date with industry developments and emerging trends