Kotak Mahindra Bank Assistant Manager/Manager-(Nontechnical) Interview Questions and Answers

To convince customers, I focus on building trust, understanding their needs, providing solutions, and offering exceptional customer service.

• Build trust by being honest, transparent, and reliable.

• Listen actively to understand the customer's needs and concerns.

• Offer personalized solutions that address their specific requirements.

• Provide exceptional customer service by being responsive, knowledgeable, and going the extra ...read more

CRR stands for Cash Reserve Ratio, which is the percentage of deposits that banks are required to keep with the central bank.

• CRR is a monetary policy tool used by central banks to control inflation and liquidity in the economy.

• It is a percentage of the total deposits that banks are required to keep with the central bank.

• By increasing the CRR, the central bank reduces the amount of money that banks can lend, which helps...read more