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Khivraj Automobiles Customer Care Executive Interview Questions and Answers
Khivraj Automobiles Customer Care Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Company Website and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. SELF INTRUDUCTION
- Q2. COMPUTER SKILLS
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I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Work experience
- Q2. R u comfertable traveling
- Q3. What is your study status
- Ans.
I hold a Bachelor's degree in Business Administration, specializing in Marketing, which has equipped me with essential sales skills.
Bachelor's degree in Business Administration from XYZ University.
Specialized in Marketing, focusing on consumer behavior and sales strategies.
Completed internships at ABC Company, where I developed practical sales techniques.
Participated in various sales workshops and seminars to enhance m...
- Q4. Graduate
- Q5. Can u join immediatly
- Ans.
I am available to join immediately and eager to contribute to the team's success right away.
I have completed my previous commitments, allowing me to start without delay.
I am excited about this opportunity and ready to dive into the onboarding process.
My schedule is flexible, and I can accommodate any training or orientation sessions.
- Q6. Will you able to sell product by showing them on thier phone screen on the app
- Ans.
Yes, I can effectively sell products by showcasing them on the app via phone screens, enhancing customer engagement.
Utilize high-quality visuals to capture attention, such as vibrant images or videos of the product.
Engage customers by demonstrating features directly on the app, like showing how to navigate or use the product.
Leverage customer testimonials or reviews within the app to build trust and credibility.
Offer p...
- Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.
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I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(7 Questions)
- Q1. Good management &good leaning Market
- Q2. Good work enivimont good jobs
- Q3. Very nice job good working and
- Q4. Good management &good job
- Q5. Good management good work
- Q6. Very nice job and jobs
- Q7. Good jobs and very nice
(4 Questions)
- Q1. Good jobs and very nice jobs
- Q2. Very jobs nice working
- Q3. Good good job nice job
- Q4. Nice job good jobs g
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I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.
About copany details hw to be good with champion and customers about the field in the market
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I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me something about yourself.
- Q2. Your expected salary
- Ans.
I expect a salary that reflects my skills and experience, while also aligning with industry standards for customer care roles.
Research industry standards: For example, customer care executives typically earn between $30,000 to $50,000 annually.
Consider my experience: With 3 years in customer service, I would expect a salary towards the higher end of that range.
Highlight skills: Proficiency in conflict resolution and co...
- Q3. Your timing issue if any
Interview Preparation Tips
In the group discussion mainly your speaking skills were analyzed not the matter you spoke on the topic your confidence, voice and initiative attitude were judged.
Then in the interview the first question was tell me something about yourself and in this you have to tell something other than your cv so that you can get connected with the job profile and it should not be formal you can be semi formal in speaking, in a way you will speak to the customer if you get the job because the customer will not feel connected to you if you will behave that way. Be normal, be friendly without crossing your professional etiquette limits. Rest be you that's what will get you through.
(5 Questions)
- Q1. What is my work onwards?
- Q2. When i will beginning my work?
- Q3. How can i do work?
- Q4. How was support for people?
- Ans.
The support for people was excellent.
The customer care team provided prompt and efficient assistance to customers.
They were knowledgeable and able to address customer queries and concerns effectively.
The team showed empathy and patience while dealing with customers.
They went above and beyond to ensure customer satisfaction.
Examples: Resolving technical issues, providing product recommendations, handling complaints prof...
- Q5. How can i take responsibility for custome?
- Ans.
Taking responsibility for customer care involves proactive communication, problem-solving, and accountability.
Proactively communicate with customers to understand their needs and address any concerns
Take ownership of customer issues and follow through until resolution
Provide timely and accurate information to customers
Demonstrate empathy and understanding towards customers
Seek feedback from customers to continuously im...
Interview Preparation Tips
An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.
(2 Questions)
- Q1. Why did you decide to apply to this role?
- Q2. Why do we hire you ?
Interview Preparation Tips
Selected
- Q1. What is your expected salary?
- Ans.
I expect a competitive salary that reflects my skills, experience, and the industry standards for a Sales Executive role.
Research industry standards: For example, Sales Executives in my region typically earn between $50,000 and $70,000.
Consider my experience: With over 5 years in sales, I believe a salary on the higher end of the scale is justified.
Value added: I have consistently exceeded sales targets by 20%, which I...
- Q2. What is a location area?
- Ans.
A location area refers to a specific geographic region used for various purposes, such as marketing or service delivery.
Defines a specific geographic region for business operations.
Used in marketing to target specific demographics, e.g., urban vs. rural.
Helps in logistics planning, like delivery routes in a city.
Example: A retail store may define its location area to attract local customers.
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Customer Care Executive Interview Questions & Answers
Aditya Birla Fashion and Retail
MAHENDRA HARIBHAU SHINDE
posted on 3 May 2025
Selected
I appeared for an interview before May 2024, where I was asked the following questions.
- Q1. How many experience in retail industry
- Ans.
I have over three years of experience in the retail industry, focusing on customer service and sales strategies to enhance customer satisfaction.
Customer Interaction: I have engaged with customers daily, addressing their inquiries and resolving issues to ensure a positive shopping experience.
Sales Performance: In my previous role, I consistently exceeded sales targets by implementing effective upselling techniques and ...
- Q2. How many targets do you typically achieve in a month?
- Ans.
I typically achieve all my targets each month by focusing on customer satisfaction and efficient problem resolution.
Consistent Performance: I set clear goals at the beginning of each month and track my progress weekly to ensure I stay on target.
Customer Feedback: I actively seek feedback from customers to improve my service, which helps me meet and exceed my targets.
Team Collaboration: I collaborate with my team to sha...
Interview Questionnaire
1 Question
- Q1. Sell me the mobile phone or A pen in which I'm not interested.how you will convence me to buy your product
- Ans.
I would highlight the unique features and benefits of the mobile phone or pen to create interest and convince the interviewer to consider buying the product.
Focus on the product's standout features
Highlight the benefits and advantages of using the product
Address any concerns or objections the interviewer may have
Create a sense of urgency or exclusivity
Offer a special promotion or discount
Interview Preparation Tips
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