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Khivraj Automobiles Customer Care Executive Interview Questions and Answers

Updated 23 Nov 2024

Khivraj Automobiles Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. SELF INTRUDUCTION
  • Q2. COMPUTER SKILLS

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD INTERVIEW

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Q3. What is your study status
  • Ans. 

    I hold a Bachelor's degree in Business Administration, specializing in Marketing, which has equipped me with essential sales skills.

    • Bachelor's degree in Business Administration from XYZ University.

    • Specialized in Marketing, focusing on consumer behavior and sales strategies.

    • Completed internships at ABC Company, where I developed practical sales techniques.

    • Participated in various sales workshops and seminars to enhance m...

  • Answered by AI
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Ans. 

    I am available to join immediately and eager to contribute to the team's success right away.

    • I have completed my previous commitments, allowing me to start without delay.

    • I am excited about this opportunity and ready to dive into the onboarding process.

    • My schedule is flexible, and I can accommodate any training or orientation sessions.

  • Answered by AI
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Ans. 

    Yes, I can effectively sell products by showcasing them on the app via phone screens, enhancing customer engagement.

    • Utilize high-quality visuals to capture attention, such as vibrant images or videos of the product.

    • Engage customers by demonstrating features directly on the app, like showing how to navigate or use the product.

    • Leverage customer testimonials or reviews within the app to build trust and credibility.

    • Offer p...

  • Answered by AI
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you won a 1 billion dollar lottery?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. If a customer had two queries at the same time, how did you handl ... read more
Q4. Tell me about this product and how you would sell it to a custome ... read more
Q5. How will you handle irate customers?

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
  • Q2. Good work enivimont good jobs
  • Q3. Very nice job good working and
  • Q4. Good management &good job
  • Q5. Good management good work
  • Q6. Very nice job and jobs
  • Q7. Good jobs and very nice
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
  • Q2. Very jobs nice working
  • Q3. Good good job nice job
  • Q4. Nice job good jobs g

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

About copany details hw to be good with champion and customers about the field in the market

Interview Preparation Tips

Interview preparation tips for other job seekers - good to work in meesho company as a sales officer

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself.
  • Q2. Your expected salary
  • Ans. 

    I expect a salary that reflects my skills and experience, while also aligning with industry standards for customer care roles.

    • Research industry standards: For example, customer care executives typically earn between $30,000 to $50,000 annually.

    • Consider my experience: With 3 years in customer service, I would expect a salary towards the higher end of that range.

    • Highlight skills: Proficiency in conflict resolution and co...

  • Answered by AI
  • Q3. Your timing issue if any

Interview Preparation Tips

Interview preparation tips for other job seekers - The selection process consisted of 2 rounds first was group discussion then comes personal interview.
In the group discussion mainly your speaking skills were analyzed not the matter you spoke on the topic your confidence, voice and initiative attitude were judged.
Then in the interview the first question was tell me something about yourself and in this you have to tell something other than your cv so that you can get connected with the job profile and it should not be formal you can be semi formal in speaking, in a way you will speak to the customer if you get the job because the customer will not feel connected to you if you will behave that way. Be normal, be friendly without crossing your professional etiquette limits. Rest be you that's what will get you through.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
  • Q1. What is your expected salary?
  • Ans. 

    I expect a competitive salary that reflects my skills, experience, and the industry standards for a Sales Executive role.

    • Research industry standards: For example, Sales Executives in my region typically earn between $50,000 and $70,000.

    • Consider my experience: With over 5 years in sales, I believe a salary on the higher end of the scale is justified.

    • Value added: I have consistently exceeded sales targets by 20%, which I...

  • Answered by AI
  • Q2. What is a location area?
  • Ans. 

    A location area refers to a specific geographic region used for various purposes, such as marketing or service delivery.

    • Defines a specific geographic region for business operations.

    • Used in marketing to target specific demographics, e.g., urban vs. rural.

    • Helps in logistics planning, like delivery routes in a city.

    • Example: A retail store may define its location area to attract local customers.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.

Round 3 - HR 

(2 Questions)

  • Q1. Why did you decide to apply to this role?
  • Q2. Why do we hire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi Am Naziya here please share the interview process.
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Jan 2025.

Round 1 - Case Study 

A case study is a detailed examination of a specific individual, group, event, organization, or phenomenon, allowing researchers to analyze a situation deeply and understand its various elements by gathering information through methods like interviews, observations, and document analysis; the goal is to identify patterns, challenges, and potential solutions within the unique context of the case, often used in fields like social science, medicine, business, and education to explore complex situations and develop practical insights.

Round 2 - Assignment 

"case assignment" refers to the process of assigning a specific case, usually a real-world scenario or problem, to an individual or team to analyze, evaluate, and provide solutions within an academic or professional setting; key details include the case subject, relevant background information, key questions to address, expected deliverables, and deadlines, allowing the assignee to apply theoretical knowledge to practical situations and develop critical thinking

Interview Preparation Tips

Interview preparation tips for other job seekers - Job seekers can try these tips to find a job:
Research: Learn about the company's mission, values, products, and culture.
Tailor your application: Customize your resume and cover letter for each job you apply for.
Network: Attend company events and job fairs to meet people in your field.
Build your online presence: Showcase your skills and experience on your LinkedIn profile and other online platforms.
Learn new skills: Consider learning a new skill to stand out from other candidates.
Consider your options: Consider the job title, responsibilities, company culture, and work-life balance.
Use multiple job search resources: Look for jobs on job boards, company websites, and other job search resources.
Prepare for interviews: Research the company and prepare answers to common interview questions.
You can also consider these tips to help someone looking for a job: Offer emotional support, Make introductions, Review and edit their resume and cover letter, Role-play interviews, and Celebrate their successes.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How can u make sell on daily basis
  • Ans. 

    By identifying potential leads, building relationships, understanding customer needs, and offering solutions.

    • Identify potential leads through networking, cold calling, and referrals.

    • Build relationships with customers by providing excellent customer service and follow-up.

    • Understand customer needs by asking probing questions and actively listening.

    • Offer solutions that meet the customer's needs and provide value.

    • Follow up...

  • Answered by AI
  • Q2. How would you sell a pen to a person who is handicapped
  • Ans. 

    I would highlight the ease of use and comfort of the pen for someone with limited mobility.

    • Emphasize the ergonomic design of the pen for comfortable grip

    • Highlight the smooth writing experience for effortless use

    • Demonstrate how the pen can be easily operated with one hand

  • Answered by AI

Interview Questionnaire 

2 Questions

  • Q1. Sales & marketing Question
  • Q2. How will you increase your dealer sales?
  • Ans. 

    I will increase dealer sales by implementing targeted marketing strategies and providing exceptional customer service.

    • Conduct market research to identify potential customers and their needs

    • Develop targeted marketing campaigns to reach those customers

    • Provide exceptional customer service to build loyalty and encourage repeat business

    • Offer promotions and incentives to attract new customers and retain existing ones

    • Train an...

  • Answered by AI

Khivraj Automobiles Interview FAQs

How many rounds are there in Khivraj Automobiles Customer Care Executive interview?
Khivraj Automobiles interview process usually has 1 rounds. The most common rounds in the Khivraj Automobiles interview process are One-on-one Round.

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Overall Interview Experience Rating

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Difficulty level

Moderate 100%
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Khivraj Automobiles Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

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4.0

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4.0

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3.0

Salary

5.0

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4.0

Company culture

3.0

Promotions

5.0

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