Kenstar Branch Manager Interview Questions and Answers for Experienced

MCQ question with no negative marking

Q1. How you manage your territory , what was the channel process in previous company so on
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Q2. How you appoint new dealers & distributors
Ans. 
New dealers and distributors are appointed through a rigorous selection process based on their experience, reputation, and market reach.
• Identify potential candidates through market research and referrals

• Conduct interviews and evaluate their experience, reputation, and market reach

• Negotiate terms and conditions of the partnership

• Provide training and support to ensure success

• Regularly monitor and evaluate performance

• Make...read more
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Q1. About previous company and nature of job
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Q1. Basic questions
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Q1. ABOUT NATURE OF WORK
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Q1. Hr Question to about company and work Experience
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Q2. Market share Revenue Generation Billing point Target
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Q3. Secondary billing point
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Q4. Day to day complain Solution
Ans. 
Addressing day to day complaints efficiently to ensure customer satisfaction and retention.
• Listen actively to the customer's complaint and show empathy.

• Apologize for any inconvenience caused and assure the customer that their issue will be resolved.

• Offer a solution or alternative to resolve the complaint in a timely manner.

• Follow up with the customer to ensure their satisfaction with the resolution.

• Document the complai...read more
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Q5. How to Increase Distribution & Direct dealers
Ans. 
Increasing distribution and direct dealers involves building strong relationships, expanding network, offering incentives, and providing excellent support.
• Build strong relationships with existing dealers to increase loyalty and referrals

• Expand network by identifying potential dealers in untapped markets

• Offer incentives such as discounts, promotions, or exclusive deals to attract new dealers

• Provide excellent support thr...read more
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Q6. How to increase Wod
Ans. 
Increasing WOD (Workout of the Day) can be achieved by focusing on variety, intensity, and community engagement.
• Introduce new and challenging exercises to keep participants engaged

• Increase the intensity of workouts gradually to push participants to their limits

• Encourage friendly competition and group workouts to foster a sense of community and motivation
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Q1. Was general related market,1) what I did different , regarding geographical knowledge, network,2) technical knowledge about the products and technical fundamental,
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Q2. Work procedure and working about the projects etc
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Q1. Tell me about your self .
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Q2. How many years of experience do you have in Sales.
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Q3. Why You want to leave your organisation
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Q4. How comfortable you are with travelling.
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Q1. Tell me something which is not into resume.
Ans. 
I am an avid hiker and have climbed several mountains in the past year.
• I have a passion for outdoor activities and enjoy challenging myself physically

• Hiking helps me clear my mind and stay focused

• One of my proudest achievements is reaching the summit of Mount Kilimanjaro last summer
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Q2. What Is your day to day activities.
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Q3. How do you do Sales ?
Ans. 
I do sales by building relationships, understanding customer needs, and offering solutions.
• Build relationships with customers to gain trust and loyalty

• Understand customer needs and tailor solutions to meet those needs

• Utilize effective communication and negotiation skills

• Follow up with customers to ensure satisfaction and encourage repeat business
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Q4. What are your roles and responsibilities in current organisation?
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Q5. Are you aware of market mapping of VRF , DUCTABLE and cassette AC units?
Ans. 
Yes, I am aware of market mapping for VRF, DUCTABLE, and cassette AC units.
• I have conducted market research on VRF, DUCTABLE, and cassette AC units to understand the competitive landscape.

• I am familiar with the key players, pricing strategies, distribution channels, and market trends in the VRF, DUCTABLE, and cassette AC segments.

• I have analyzed customer preferences and demand for VRF, DUCTABLE, and cassette AC units i...read more
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Q6. How you do heat load,? What parameters need to considered during heat load,?
Ans. 
Heat load calculation involves considering various parameters to determine the amount of heat that needs to be removed from a space.
• Calculate the heat load by considering factors such as the size of the space, insulation, number of occupants, equipment, lighting, and climate.

• Take into account the heat generated by appliances, computers, and other electronic devices.

• Consider the heat gain from windows, doors, and walls.

• ...read more
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Q7. What is your sales target and how you achieve it ?
Ans. 
My sales target is to increase revenue by 15% annually. I achieve it by setting clear goals, analyzing market trends, and motivating my team.
• Set specific and achievable sales targets

• Analyze market trends and customer needs to identify opportunities

• Implement effective sales strategies and tactics

• Motivate and train sales team to reach their full potential

• Regularly review performance and adjust strategies as needed
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Q8. Who are the consultants , architects you know and worked with ?
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Q9. What was the biggest project you have done till so far?
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Q1. What is VRF ? how it works?
Ans. 
VRF stands for Variable Refrigerant Flow, a HVAC technology that allows for individual control of air conditioning in different zones.
• VRF systems use refrigerant as the cooling and heating medium, allowing for more precise temperature control.

• Each indoor unit in a VRF system can operate independently, providing customized comfort for different areas.

• VRF systems are energy efficient as they can adjust the refrigerant fl...read more
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Q2. What is Adp into Heat load ?
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ADP (Air Dry Bulb Temperature) into Heat Load refers to the impact of the dry bulb temperature of the air on the heat load of a system.
• ADP is the Air Dry Bulb Temperature, which is the temperature of the air without factoring in humidity.

• The dry bulb temperature affects the heat load of a system as it determines the amount of heat energy present in the air.

• Higher ADP results in higher heat load, as the air contains mor...read more
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Q3. What is sensible and latent load ,?
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Sensible load refers to the heat that can be measured by a thermometer, while latent load refers to the heat that causes moisture to evaporate.
• Sensible load is the heat that can be measured by a thermometer and is typically associated with temperature changes.

• Latent load is the heat that causes moisture to evaporate and is not directly measurable by a thermometer.

• Both sensible and latent loads need to be considered whe...read more
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Q4. For a Server room which load will be higher and why?
Ans. 
The load will be higher for the server room due to the continuous operation of servers and networking equipment.
• Servers running 24/7 require constant power and cooling, leading to higher load.

• Networking equipment such as switches and routers also contribute to the load.

• Additional equipment like UPS systems and air conditioning units further increase the load.

• High-performance servers or data processing tasks can also re
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Q5. Do you know how to use psychometric chart ?
Ans. 
Yes, a psychometric chart is a graphical representation of the thermodynamic properties of air.
• A psychometric chart is used to analyze the properties of air such as temperature, humidity, and enthalpy.

• It helps in understanding the relationships between these properties and how they affect indoor air quality and comfort.

• By using the chart, one can determine parameters like relative humidity, dew point, and specific volu...read more
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Q1. What is your notice period? Is it negotiable?
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Q2. What is your current CTC ? Fixed N variable break up
Ans. 
My current CTC is a combination of fixed and variable components.
• My current CTC includes a fixed salary component and a variable component based on performance.

• For example, my fixed salary is $60,000 per year and my variable component is up to 20% of my fixed salary based on achieving sales targets.

• I can provide a detailed breakdown of my current CTC during the discussion.
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Q3. What is expected CTC ?
Ans. 
Expected CTC depends on company policy, industry standards, candidate's experience and negotiation skills.
• Expected CTC can vary based on company policy and budget constraints.

• Industry standards for the specific role and location also play a significant role in determining the expected CTC.

• Candidate's experience, skills, qualifications, and track record can influence the expected CTC.

• Negotiation skills of the candidate ...read more
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Q4. Are you comfortable to relocate?
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