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Karvy Innotech Interview Questions and Answers

Updated 5 Mar 2025
Popular Designations

34 Interview questions

An Associate was asked 3mo ago
Q. Introduce yourself.
Ans. 

I am a dedicated professional with a passion for problem-solving and a strong background in project management and teamwork.

  • Background: I graduated with a degree in Business Administration from XYZ University.

  • Experience: I have over 3 years of experience in project management, successfully leading teams to deliver projects on time.

  • Skills: Proficient in tools like Microsoft Project and Asana, which help streamline ...

View all Associate interview questions
An Associate Customer Support Engineer was asked 3mo ago
Q. Can you identify the phase, neutral, and ground in an electrical plug point?
Ans. 

Understanding the roles of phase, neutral, and ground in an electrical plug is crucial for safety and functionality.

  • Phase: Carries the current to the load; typically connected to the live wire.

  • Neutral: Completes the circuit by carrying current away; usually connected to the ground at the main panel.

  • Ground: Provides a safety path for electricity; prevents shock by directing excess current to the earth.

  • Example: In a...

View all Associate Customer Support Engineer interview questions
A Network Engineer was asked 4mo ago
Q. What is a HSRP, and how does it work?
Ans. 

HSRP stands for Hot Standby Router Protocol, used for providing high availability in a network by allowing two or more routers to work together in a group.

  • HSRP is a Cisco proprietary protocol used for redundancy in a network.

  • It allows multiple routers to work together in a group, with one router being the active router and the others as standby routers.

  • If the active router fails, one of the standby routers takes o...

View all Network Engineer interview questions
A Network Engineer was asked 4mo ago
Q. What is a VLAN, and how does it function?
Ans. 

A VLAN is a virtual LAN that allows for the segmentation of network traffic to improve performance, security, and manageability.

  • VLANs divide a physical network into multiple logical networks, each with its own broadcast domain.

  • Devices within the same VLAN can communicate with each other as if they were connected to the same physical network.

  • VLANs can be configured to isolate sensitive data or specific types of tra...

View all Network Engineer interview questions
An Associate Engineer was asked 5mo ago
Q. What is a MAC address?
Ans. 

A MAC address is a unique identifier assigned to network interfaces for communications on a network.

  • MAC stands for Media Access Control

  • It is a 12-digit hexadecimal number separated by colons or dashes

  • Used to identify devices on a network at the data link layer of the OSI model

View all Associate Engineer interview questions
An Associate Engineer was asked 5mo ago
Q. What are the different layers of the OSI model?
Ans. 

The OSI model consists of seven layers that define the different functions of a network communication system.

  • Physical layer: Deals with the physical connection between devices (e.g. cables, switches)

  • Data link layer: Manages data transfer between devices on the same network (e.g. Ethernet)

  • Network layer: Handles routing and forwarding of data packets (e.g. IP)

  • Transport layer: Ensures reliable data transfer between d...

View all Associate Engineer interview questions
A Desktop Support Engineer was asked 9mo ago
Q. What is the difference between HDD and SSD?
Ans. 

HDD uses spinning disks to store data, while SSD uses flash memory for faster access speeds.

  • HDD has moving parts, while SSD is solid-state

  • SSD is faster and more reliable than HDD

  • HDD is cheaper per gigabyte compared to SSD

  • Examples: HDD - Seagate Barracuda, SSD - Samsung 970 EVO

View all Desktop Support Engineer interview questions
Are these interview questions helpful?
A Desktop Support Engineer was asked 9mo ago
Q. How many calls can you handle on a daily basis?
Ans. 

The number of calls a Desktop Support Engineer can handle on a daily basis depends on various factors such as complexity of issues, team size, and workload.

  • The number of calls can vary depending on the complexity of the issues being addressed.

  • Team size and workload distribution also play a role in determining how many calls can be handled.

  • Efficiency in troubleshooting and resolving issues can increase the number o...

View all Desktop Support Engineer interview questions
A Desktop Support Engineer was asked
Q. What are the basic port numbers for SMTP and DHCP?
Ans. 

SMTP uses port 25, DHCP uses port 67 and 68

  • SMTP uses port 25 for sending email messages

  • DHCP uses port 67 and 68 for dynamic IP address assignment

View all Desktop Support Engineer interview questions
A Senior Desktop Support Engineer was asked
Q. How do you handle VIP users to ensure a first response resolution?
Ans. 

VIP users should receive priority support to ensure minimal downtime and maximum satisfaction.

  • Establish a dedicated support line or email for VIP users to contact for immediate assistance

  • Assign a specific team member or group to handle VIP user requests

  • Implement a service level agreement (SLA) with guaranteed response times for VIP users

  • Regularly communicate with VIP users to ensure their needs are being met and a...

View all Senior Desktop Support Engineer interview questions

Karvy Innotech Interview Experiences

28 interviews found

Network Engineer Interview Questions & Answers

user image sethumadhavan nampoothiri.v.v

posted on 17 Dec 2022

I applied via Referral and was interviewed before Dec 2021. There was 1 interview round.

Round 1 - Client Interview 

(5 Questions)

  • Q1. How does OSPF works?
  • Ans. 

    OSPF is a link-state routing protocol that uses Dijkstra's algorithm to calculate the shortest path to a destination network.

    • OSPF routers exchange link-state advertisements (LSAs) to build a complete topology of the network.

    • Each router calculates the shortest path to every network using Dijkstra's algorithm.

    • OSPF uses cost as its metric, which is based on the bandwidth of the link.

    • OSPF supports multiple areas, which red...

  • Answered by AI
  • Q2. How does the BGP works?
  • Ans. 

    BGP is a routing protocol used to exchange routing information between different autonomous systems.

    • BGP uses TCP as its transport protocol.

    • It operates on a hop-by-hop basis, meaning that it only exchanges routing information with its directly connected neighbors.

    • BGP uses path attributes to determine the best path for a given destination.

    • BGP can be used for both IPv4 and IPv6 routing.

    • BGP is commonly used by Internet Ser...

  • Answered by AI
  • Q3. How to check copper twisted pair?
  • Ans. 

    Copper twisted pair can be checked using a cable tester to ensure proper connectivity and identify any faults.

    • Use a cable tester to check for continuity and proper wiring

    • Check for any faults such as shorts, opens, or miswires

    • Verify that the cable meets the required specifications for the network

    • Perform a loopback test to ensure that data can be transmitted and received properly

  • Answered by AI
  • Q4. How to identify leased line modem fault?
  • Ans. 

    Identifying leased line modem fault

    • Check if the modem is powered on and all cables are properly connected

    • Check the modem's status lights for any abnormalities

    • Perform loopback tests to check for connectivity issues

    • Check the modem's configuration settings

    • Replace the modem if all other troubleshooting steps fail

  • Answered by AI
  • Q5. How to find the reliability of a link on Cisco routers?
  • Ans. 

    To find the reliability of a link on Cisco routers, use the show interface command.

    • Log in to the Cisco router using the console or Telnet/SSH.

    • Enter the command 'show interface' to display the status of all interfaces on the router.

    • Look for the 'input errors' and 'output errors' fields to determine the reliability of the link.

    • If there are a high number of errors, the link may be unreliable and require troubleshooting.

    • Ot...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not any employee values.
No good support from all higher officials.
In infrastructure support, not enough assets to pool with while it is a hardware support, so client will pressure on engineers on site.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. Show phase, neutral, and ground in an electrical plug point?
  • Ans. 

    Understanding the roles of phase, neutral, and ground in an electrical plug is crucial for safety and functionality.

    • Phase: Carries the current to the load; typically connected to the live wire.

    • Neutral: Completes the circuit by carrying current away; usually connected to the ground at the main panel.

    • Ground: Provides a safety path for electricity; prevents shock by directing excess current to the earth.

    • Example: In a stan...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Recommended to avoid this company until you don't have any other option.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is a MAC address?
  • Ans. 

    A MAC address is a unique identifier assigned to network interfaces for communications on a network.

    • MAC stands for Media Access Control

    • It is a 12-digit hexadecimal number separated by colons or dashes

    • Used to identify devices on a network at the data link layer of the OSI model

  • Answered by AI
  • Q2. What are the different layers of the OSI model?
  • Ans. 

    The OSI model consists of seven layers that define the different functions of a network communication system.

    • Physical layer: Deals with the physical connection between devices (e.g. cables, switches)

    • Data link layer: Manages data transfer between devices on the same network (e.g. Ethernet)

    • Network layer: Handles routing and forwarding of data packets (e.g. IP)

    • Transport layer: Ensures reliable data transfer between device...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join if you want to secure your future.

Associate Interview Questions & Answers

user image Anonymous

posted on 5 Mar 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - Technical 

(1 Question)

  • Q1. Introducing yourself
  • Ans. 

    I am a dedicated professional with a passion for problem-solving and a strong background in project management and teamwork.

    • Background: I graduated with a degree in Business Administration from XYZ University.

    • Experience: I have over 3 years of experience in project management, successfully leading teams to deliver projects on time.

    • Skills: Proficient in tools like Microsoft Project and Asana, which help streamline proje...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Crimping and punching
  • Q2. Hard restart computer
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Qualification, experience, current salary, Expected salary, other qualification
Round 2 - Technical 

(1 Question)

  • Q1. About network, switch, router, firewall, switch protocol, set of rull, routing protocol - static, dynamic, ospf,bgp, network topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Give interview every week
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What is a VLAN, and how does it function?
  • Ans. 

    A VLAN is a virtual LAN that allows for the segmentation of network traffic to improve performance, security, and manageability.

    • VLANs divide a physical network into multiple logical networks, each with its own broadcast domain.

    • Devices within the same VLAN can communicate with each other as if they were connected to the same physical network.

    • VLANs can be configured to isolate sensitive data or specific types of traffic ...

  • Answered by AI
  • Q2. What is a HSRP, and how does it work ?
  • Ans. 

    HSRP stands for Hot Standby Router Protocol, used for providing high availability in a network by allowing two or more routers to work together in a group.

    • HSRP is a Cisco proprietary protocol used for redundancy in a network.

    • It allows multiple routers to work together in a group, with one router being the active router and the others as standby routers.

    • If the active router fails, one of the standby routers takes over a...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is latest windows version and which kind of prints & scanner can you install?, do you how to configuration lotus notes & outlook, how to configuration vpn, global protect, sonic wall, forti client an...
  • Ans. 

    The latest Windows version is Windows 10. I can install various types of printers and scanners, configure Lotus Notes and Outlook, set up VPNs like Global Protect, Sonic Wall, and FortiClient, troubleshoot mail configurations on mobile devices, work on incident management tools, troubleshoot network port issues, maintain compliance and security software, upgrade systems, resolve hardware failures, and collaborate with ...

  • Answered by AI
  • Q2. How to manage SLA and client requirement and how convince to user
  • Ans. 

    Manage SLA and client requirements by setting clear expectations, prioritizing tasks, and communicating effectively with users.

    • Establish clear SLAs with clients to define response times and resolution expectations.

    • Prioritize tasks based on urgency and impact on business operations.

    • Communicate regularly with users to provide updates on progress and manage expectations.

    • Provide training and resources to help users underst...

  • Answered by AI
  • Q3. How to manage critical issue and situation during work
Round 3 - Technical 

(2 Questions)

  • Q1. How to provide good service to client
  • Ans. 

    Good service to clients can be provided by being responsive, knowledgeable, and proactive.

    • Respond promptly to client inquiries and issues

    • Demonstrate expertise and knowledge in resolving technical problems

    • Anticipate client needs and provide solutions before they are requested

  • Answered by AI
  • Q2. How to manage VIP user on first response
  • Ans. 

    VIP users should receive priority support to ensure minimal downtime and maximum satisfaction.

    • Establish a dedicated support line or email for VIP users to contact for immediate assistance

    • Assign a specific team member or group to handle VIP user requests

    • Implement a service level agreement (SLA) with guaranteed response times for VIP users

    • Regularly communicate with VIP users to ensure their needs are being met and addres...

  • Answered by AI
Round 4 - Technical 

(1 Question)

  • Q1. I have written everything in 1 round which i had given interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Please complete first graduation, diploma course, additional certificate like Cisco certificate, Micro soft certificate and increases knowledge day to life.

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions from company side 1. Osi layers 2. Ipsec vpn 3. Ids/ips 4. Firewall 5. Bgp
Round 3 - Technical 

(1 Question)

  • Q1. Interview from client side: 1. How do detect Malicious activities 2. How to identify compromised Endpoints 3. IDS/IPS 4. How to identify network is compromised

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst, the work will be not same as you expected. Different work will be assigned which is Different from security field. Like low level Networking works cable laying, port assigning, switch instalation physically.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Port numbers of smtp dhcp
  • Ans. 

    SMTP uses port 25, DHCP uses port 67 and 68

    • SMTP uses port 25 for sending email messages

    • DHCP uses port 67 and 68 for dynamic IP address assignment

  • Answered by AI
  • Q2. Problems related to blue dump error
  • Ans. RAM, hard disc failure, incompatible software
  • Answered Anonymously

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Hardware software Troubleshooting

Top trending discussions

View All
Interview Tips & Stories
6d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Karvy Innotech Interview FAQs

How many rounds are there in Karvy Innotech interview?
Karvy Innotech interview process usually has 1-2 rounds. The most common rounds in the Karvy Innotech interview process are Technical, Resume Shortlist and HR.
How to prepare for Karvy Innotech interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Karvy Innotech. The most common topics and skills that interviewers at Karvy Innotech expect are Desktop Support, Installation, Troubleshooting, Configuration and Desktop Engineering.
What are the top questions asked in Karvy Innotech interview?

Some of the top questions asked at the Karvy Innotech interview -

  1. What is latest windows version and which kind of prints & scanner can you insta...read more
  2. How to manage SLA and client requirement and how convince to u...read more
  3. How to find the reliability of a link on Cisco route...read more
How long is the Karvy Innotech interview process?

The duration of Karvy Innotech interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

3.2/5

based on 20 interview experiences

Difficulty level

Easy 31%
Moderate 69%

Duration

Less than 2 weeks 100%
View more

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Karvy Innotech Reviews and Ratings

based on 358 reviews

3.0/5

Rating in categories

2.8

Skill development

3.0

Work-life balance

2.5

Salary

2.8

Job security

2.8

Company culture

2.4

Promotions

2.8

Work satisfaction

Explore 358 Reviews and Ratings
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