Karvy Innotech Customer Service Executive Interview Questions and Answers

Q1. Self introduction
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Q2. Previous experience related
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Q1. Interview was quite smooth I'd say
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Q1. What is procurement process?
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Procurement process is the series of steps involved in acquiring goods or services from external sources.
• Identifying the need for goods or services

• Requesting quotes or proposals from suppliers

• Evaluating and selecting suppliers

• Negotiating contracts and terms

• Issuing purchase orders

• Receiving and inspecting goods or services

• Processing invoices and payments
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Q2. Tell me about Ethical procurement?
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Ethical procurement involves sourcing goods and services in a socially responsible and sustainable manner.
• Ensuring suppliers adhere to labor laws and fair trade practices

• Prioritizing environmentally friendly products and practices

• Avoiding suppliers with a history of unethical behavior

• Promoting diversity and inclusion in the supply chain

• Regularly auditing suppliers to ensure compliance with ethical standards
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Q3. What are different types of purchase order & what is blanket PO?
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Different types of purchase orders include standard PO, blanket PO, contract PO, and planned PO.
• Standard PO: Used for one-time purchases of goods or services.

• Blanket PO: Used for multiple deliveries over a period of time, with a set total amount.

• Contract PO: Used for long-term agreements with specific terms and conditions.

• Planned PO: Used for recurring purchases based on predetermined schedules.

• Example: A company may u...read more
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Q1. What are your strengths and weakness?
Ans. 
My strengths include strong leadership skills and strategic thinking. My weakness is that I can be overly critical of myself.
• Strengths: strong leadership skills

• Strengths: strategic thinking

• Weakness: overly critical of myself
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Q2. What strength put different from others?
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My ability to think strategically and see the big picture sets me apart from others.
• Strong strategic thinking skills

• Ability to see the big picture

• Proven track record of making impactful decisions

• Effective problem-solving skills

• Excellent communication and leadership abilities
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Usual aptitude questions

Revers a array and string using linked list

Aptitude test all mathematical and general aptitude questions

Any topic related to current trends

Q1. Totally technical round all the questions related to the position that you are applying for
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Q2. Different types of Models etc..
Ans. 
There are various types of models used in different fields such as statistical models, mathematical models, physical models, etc.
• Statistical models: Used in data analysis to make predictions or draw inferences.

• Mathematical models: Represented using mathematical equations to describe real-world phenomena.

• Physical models: Used to simulate physical systems or objects for testing or analysis.

• Computer models: Utilized in co...read more
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Q3. Explain Bug life cycle or defect life cycle
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Bug life cycle or defect life cycle is the process of identifying, reporting, prioritizing, fixing, and verifying bugs in software development.
• Bug identification: Bugs are identified through testing, user feedback, or code reviews.

• Bug reporting: Bugs are reported in a bug tracking system with details like steps to reproduce, severity, and priority.

• Bug prioritization: Bugs are prioritized based on severity and impact on...read more
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Q1. Expain OOPS Concept.
Ans. 
OOPS (Object-Oriented Programming) is a programming paradigm based on the concept of objects, which can contain data and code.
• OOPS focuses on creating objects that interact with each other to solve problems.

• It involves concepts like inheritance, encapsulation, polymorphism, and abstraction.

• For example, a class 'Car' can have properties like 'color' and 'model', and methods like 'drive' and 'stop'.
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Q2. What is static keyword used for?
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Static keyword is used in programming to declare variables, methods, or classes that belong to the class itself rather than instances of the class.
• Used to create class variables and methods that can be accessed without creating an instance of the class

• Static variables are shared among all instances of a class

• Static methods can be called without creating an object of the class

• Static keyword can also be used to create a
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Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q1. Previous experience
Ans. I worked previous as Bussiness application abslyst
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