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I appeared for an interview in Feb 2025.
Understanding the roles of phase, neutral, and ground in an electrical plug is crucial for safety and functionality.
Phase: Carries the current to the load; typically connected to the live wire.
Neutral: Completes the circuit by carrying current away; usually connected to the ground at the main panel.
Ground: Provides a safety path for electricity; prevents shock by directing excess current to the earth.
Example: In a stan...
A MAC address is a unique identifier assigned to network interfaces for communications on a network.
MAC stands for Media Access Control
It is a 12-digit hexadecimal number separated by colons or dashes
Used to identify devices on a network at the data link layer of the OSI model
The OSI model consists of seven layers that define the different functions of a network communication system.
Physical layer: Deals with the physical connection between devices (e.g. cables, switches)
Data link layer: Manages data transfer between devices on the same network (e.g. Ethernet)
Network layer: Handles routing and forwarding of data packets (e.g. IP)
Transport layer: Ensures reliable data transfer between device...
I applied via Naukri.com and was interviewed in Apr 2024. There were 2 interview rounds.
Karvy Innotech interview questions for popular designations
I appeared for an interview before Jan 2024.
A VLAN is a virtual LAN that allows for the segmentation of network traffic to improve performance, security, and manageability.
VLANs divide a physical network into multiple logical networks, each with its own broadcast domain.
Devices within the same VLAN can communicate with each other as if they were connected to the same physical network.
VLANs can be configured to isolate sensitive data or specific types of traffic ...
HSRP stands for Hot Standby Router Protocol, used for providing high availability in a network by allowing two or more routers to work together in a group.
HSRP is a Cisco proprietary protocol used for redundancy in a network.
It allows multiple routers to work together in a group, with one router being the active router and the others as standby routers.
If the active router fails, one of the standby routers takes over a...
Get interview-ready with Top Karvy Innotech Interview Questions
I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.
The latest Windows version is Windows 10. I can install various types of printers and scanners, configure Lotus Notes and Outlook, set up VPNs like Global Protect, Sonic Wall, and FortiClient, troubleshoot mail configurations on mobile devices, work on incident management tools, troubleshoot network port issues, maintain compliance and security software, upgrade systems, resolve hardware failures, and collaborate with ...
Manage SLA and client requirements by setting clear expectations, prioritizing tasks, and communicating effectively with users.
Establish clear SLAs with clients to define response times and resolution expectations.
Prioritize tasks based on urgency and impact on business operations.
Communicate regularly with users to provide updates on progress and manage expectations.
Provide training and resources to help users underst...
Good service to clients can be provided by being responsive, knowledgeable, and proactive.
Respond promptly to client inquiries and issues
Demonstrate expertise and knowledge in resolving technical problems
Anticipate client needs and provide solutions before they are requested
VIP users should receive priority support to ensure minimal downtime and maximum satisfaction.
Establish a dedicated support line or email for VIP users to contact for immediate assistance
Assign a specific team member or group to handle VIP user requests
Implement a service level agreement (SLA) with guaranteed response times for VIP users
Regularly communicate with VIP users to ensure their needs are being met and addres
I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.
SMTP uses port 25, DHCP uses port 67 and 68
SMTP uses port 25 for sending email messages
DHCP uses port 67 and 68 for dynamic IP address assignment
The duration of Karvy Innotech interview process can vary, but typically it takes about less than 2 weeks to complete.
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