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Karvy Innotech Technical Support Engineer Interview Questions and Answers

Updated 9 Jan 2022

Karvy Innotech Technical Support Engineer Interview Experiences

1 interview found

Interview Questionnaire 

3 Questions

  • Q1. Some technical and software question
  • Q2. Latest technology
  • Q3. What is I cloud
  • Ans. 

    iCloud is a cloud storage and computing service provided by Apple Inc.

    • iCloud allows users to store and sync data across multiple devices.

    • It can be used to backup photos, documents, and other files.

    • iCloud also includes features like Find My iPhone and iCloud Keychain.

    • Users can access their iCloud account through a web browser or through Apple's apps.

    • iCloud offers different storage plans ranging from 5GB to 2TB.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Online basic interview

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Os installations?Type of os? Mail migrations? Outlook configurations.
  • Q2. About Network Printer and domain, workgroup. Ost pst files..,etc.
Round 2 - Technical 

(2 Questions)

  • Q1. Antivirus, system troubleshooting.
  • Q2. Outlook configurations?
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly refer network based questions. And you will get dream job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(3 Questions)

  • Q1. Depending on candidate
  • Q2. Solve the solution
  • Q3. Provide support
Round 2 - Group Discussion 

Must have knowege of the work

Round 3 - HR 

(2 Questions)

  • Q1. Nothing only basic they are osking
  • Q2. Must have basic knowledge of the work
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It is all about basic common questions like Mathematics,Reasoning,English etc

Round 3 - Technical 

(6 Questions)

  • Q1. Y is network is moreuseful to users?
  • Ans. 

    A network is more useful to users because it allows for easy communication, access to resources, and sharing of information.

    • Networks enable users to communicate with each other easily and quickly.

    • Users can access resources such as files, printers, and applications that are shared on the network.

    • Information can be easily shared and disseminated among users on the network.

    • Networks provide a platform for collaboration and...

  • Answered by AI
  • Q2. Is there any breach in the network?
  • Ans. 

    Yes, there is a breach in the network.

    • Unusual network traffic patterns

    • Unauthorized access to sensitive data

    • Unexpected system behavior or performance issues

    • Logs indicating suspicious activities

    • Security alerts or notifications

  • Answered by AI
  • Q3. How to use VPNs and why?
  • Ans. 

    VPNs are used to create secure and private connections over public networks.

    • VPNs encrypt data to ensure confidentiality and protect against unauthorized access.

    • VPNs allow remote access to private networks, enabling users to securely connect to their work network from anywhere.

    • VPNs can bypass geographical restrictions and censorship, providing access to restricted content.

    • VPNs can be used to enhance online privacy by ma...

  • Answered by AI
  • Q4. What does DNS mean?
  • Ans. 

    DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.

    • DNS is responsible for resolving domain names to their corresponding IP addresses.

    • It allows users to access websites and other resources using easy-to-remember domain names instead of numerical IP addresses.

    • DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive...

  • Answered by AI
  • Q5. Explain about OSI model?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a communication system into seven layers.

    • The OSI model stands for Open Systems Interconnection model.

    • It was developed by the International Organization for Standardization (ISO) in 1984.

    • The model is divided into seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and int...

  • Answered by AI
  • Q6. Ips and IDS mean?
  • Ans. 

    IPS stands for Intrusion Prevention System and IDS stands for Intrusion Detection System.

    • IPS is a security device that actively monitors network traffic to prevent malicious activities.

    • IDS is a security device that passively monitors network traffic to detect potential security breaches.

    • IPS can block or prevent malicious traffic from entering the network.

    • IDS can only detect and alert about potential security threats.

    • Bo...

  • Answered by AI
Round 4 - HR 

(3 Questions)

  • Q1. Y did u choose networking as carrer
  • Ans. 

    I chose networking as a career because of my passion for technology and problem-solving.

    • Passion for technology and problem-solving

    • Interest in understanding how computer networks function

    • Opportunity to work with cutting-edge technologies

    • Ability to troubleshoot and resolve network issues

    • Desire to contribute to the development of secure and efficient networks

  • Answered by AI
  • Q2. What is ur expected CTC
  • Ans. 

    I would expect a competitive salary based on my experience, skills, and the market standards.

    • I would like to discuss the salary range for this position based on the responsibilities and expectations.

    • Considering my qualifications and the industry standards, I anticipate a fair compensation package.

    • I am open to negotiation and would appreciate a salary that reflects my expertise and contributions.

    • I believe a mutually ben...

  • Answered by AI
  • Q3. Thankyou for joining tgis company

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is the SMTP?
  • Q2. What is the RSMTP?
  • Q3. Tell about TCP Rest
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Packet flow in PALO ALTO FIREWALL?
  • Ans. 

    Packet flow in Palo Alto Firewall involves multiple stages including ingress, policy lookup, security policy enforcement, NAT, and egress.

    • Packet enters the firewall through an ingress interface

    • Firewall performs policy lookup to determine if the packet should be allowed or denied

    • If allowed, the packet goes through security policy enforcement which includes threat prevention, URL filtering, etc.

    • NAT (Network Address Trans...

  • Answered by AI
  • Q2. Ospf states and explain?
  • Ans. 

    OSPF (Open Shortest Path First) is a routing protocol used to determine the best path for data packets in a network.

    • OSPF is a link-state routing protocol

    • It uses Dijkstra's algorithm to calculate the shortest path

    • OSPF routers exchange link-state advertisements (LSAs)

    • It supports VLSM (Variable Length Subnet Masking)

    • OSPF areas are used to divide large networks into smaller segments

  • Answered by AI
  • Q3. Election of DR AND BDR IN OSPF?
  • Ans. 

    DR and BDR in OSPF are elected based on priority values, with the highest priority becoming the DR and the second highest becoming the BDR.

    • DR and BDR are elected within the OSPF network to ensure efficient communication and redundancy.

    • The election process is based on priority values assigned to each router, with the highest priority becoming the DR and the second highest becoming the BDR.

    • If two routers have the same pr...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is the IP and types version
  • Ans. 

    IP stands for Internet Protocol. It is a unique numerical address assigned to each device connected to a computer network.

    • IP is used to identify and locate devices on a network.

    • There are two versions of IP: IPv4 and IPv6.

    • IPv4 uses a 32-bit address and is the most widely used version.

    • IPv6 uses a 128-bit address and provides a larger address space.

    • Examples of IP addresses: 192.168.0.1 (IPv4) and 2001:0db8:85a3:0000:0000:

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. About your Introduction, experience

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your experience
  • Q2. Are u comfortable with flexi shifts
  • Ans. 

    Yes, I am comfortable with flexi shifts.

    • I am willing to work flexible hours to ensure smooth operations.

    • I understand the importance of being available during peak hours.

    • I have experience working in shifts and can adapt to changing schedules.

    • I am committed to meeting the needs of the team and the organization.

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. What is outlook and outlook 365
  • Ans. 

    Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.

    • Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.

    • It allows users to send, receive, and organize emails from multiple email accounts.

    • Outlook provides features like calendar management, task tracking, note-tak...

  • Answered by AI
  • Q2. What is client and server os
  • Ans. 

    Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.

    • Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.

    • Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.

    • Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay Relax , Stay Focus , work hard and be confident

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Tell me something about your self
  • Q2. OSI layer, different in rj 45 and rj 11 connector,
  • Ans. 

    RJ-45 and RJ-11 connectors differ in the number of pins and the OSI layer they operate on.

    • RJ-45 has 8 pins while RJ-11 has 4 or 6 pins.

    • RJ-45 operates on the Physical and Data Link layers of the OSI model.

    • RJ-11 operates on the Physical layer of the OSI model.

    • RJ-45 is used for Ethernet connections while RJ-11 is used for telephone connections.

  • Answered by AI
  • Q3. Different in workgroup and domain
  • Ans. 

    Workgroup is a peer-to-peer network while domain is a centralized network managed by a domain controller.

    • Workgroup is suitable for small networks while domain is suitable for large networks.

    • In workgroup, each computer has its own user accounts while in domain, user accounts are managed centrally.

    • Domain provides better security and easier management of resources.

    • Workgroup does not have a centralized authentication syste...

  • Answered by AI
  • Q4. How to make bootable pendrive
  • Ans. 

    To make a bootable pendrive, use a tool like Rufus or Windows Media Creation Tool.

    • Download and install a bootable USB tool like Rufus or Windows Media Creation Tool

    • Insert the USB drive and select it in the tool

    • Select the ISO file or operating system you want to make bootable

    • Click on the 'Start' button and wait for the process to complete

    • Once done, restart your computer and boot from the USB drive

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NSE.IT Desktop Support Engineer interview:
  • Hardware Networking
Interview preparation tips for other job seekers - NSEIT is the best company of India.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction and formal hr questions
Round 3 - Group Discussion 

Women's empowerment

Round 4 - Technical 

(1 Question)

  • Q1. Networking and badics

Interview Preparation Tips

Interview preparation tips for other job seekers - It's nice play for an fresher

Karvy Innotech Interview FAQs

What are the top questions asked in Karvy Innotech Technical Support Engineer interview?

Some of the top questions asked at the Karvy Innotech Technical Support Engineer interview -

  1. What is I cl...read more
  2. Some technical and software quest...read more
  3. Latest technol...read more

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Karvy Innotech Technical Support Engineer Salary
based on 57 salaries
₹1.7 L/yr - ₹4.5 L/yr
41% less than the average Technical Support Engineer Salary in India
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2.8/5

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2.7

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2.3

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1.9

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Job security

2.3

Company culture

2.1

Promotions

2.3

Work satisfaction

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