Karur Vysya Bank Customer Service Interview Questions and Answers

Reasoning, apptitude test only

Q1. Basic details in resume and experience
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Q1. Basic experience details in resume. Customer base how much you worth in your area.
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Q1. They asked me to write about a general topic in a essay format to review my communication skill
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Discuss about the merits and demerits of plastic

Q1. General knowledge and communication
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Q2. Personal and research about the interview
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Easy to moderate. Needs little practice before attempting

Case study based on decision making in a bank

Basic LI DI and quants questions

Random topics related to everyday news

Q1. Basic HR round about background
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Q1. Banking related questions like Repo rates and any new regulations of RBI
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Q2. What is repo rate?
Ans. 
Repo rate is the rate at which the central bank of a country lends money to commercial banks.
• Repo rate is used by central banks to control inflation and liquidity in the economy.

• A higher repo rate means commercial banks will borrow at a higher interest rate, leading to less money in circulation.

• Conversely, a lower repo rate encourages borrowing and spending, stimulating economic growth.

• For example, if the repo rate is ...read more
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Q3. What happens if repo or reverse repo rates increased?
Ans. 
Increase in repo or reverse repo rates can lead to higher borrowing costs for banks, impacting liquidity and interest rates in the economy.
• Higher repo or reverse repo rates can lead to increased borrowing costs for banks, as they have to pay more interest on funds borrowed from the central bank.

• This can result in a decrease in liquidity in the banking system, as banks may be less willing to lend to each other or to cus...read more
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Q4. What is inflation? What should be the measures to curb it by RBI?
Ans. 
Inflation is the rate at which the general level of prices for goods and services is rising, leading to a decrease in purchasing power.
• Inflation is measured by the Consumer Price Index (CPI) or the Wholesale Price Index (WPI).

• RBI can curb inflation by increasing interest rates, reducing money supply, and implementing fiscal policies.

• RBI can also use open market operations, reserve requirements, and exchange rate polici...read more
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Very detailedabout banking

Very tough as every participant is well prepared

Q1. It was pretty interesting and involved a bank branch simulation
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Q1. One on one was very detailed, about personal life, my priorities, sales pitch, about company
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Apti and banking question were asked

Very easy group discussion overall

Q1. Family background
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Q2. Are u willing to relocate
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