i
Filter interviews by
posted on 25 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Experienced customer service professional with a strong background in resolving customer issues and providing excellent support.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and other customer service tools
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
Yes, I have plans to travel abroad in the near future.
I have always been passionate about exploring new cultures and experiencing different ways of life.
I am currently saving up for a trip to Europe next year.
Traveling abroad will not only broaden my horizons but also enhance my communication skills with customers from diverse backgrounds.
Ncell is a leading telecommunications company in Nepal, providing mobile services to millions of customers.
Ncell is a subsidiary of Axiata Group, a Malaysian telecommunications company.
It offers a wide range of services including voice, data, and value-added services.
Ncell has a large network coverage across Nepal, including remote areas.
The company has been involved in various CSR activities to support the community.
N...
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It includes maintaining a positive and helpful attitude towards customers.
Examples of customer service activities include answering phone calls, responding to emails, and assisting with product returns.
Effective customer handling involves active listening, empathy, problem-solving, and timely resolution.
Practice active listening to understand customer concerns fully.
Show empathy and understanding towards customers' frustrations.
Use problem-solving skills to address issues efficiently.
Provide timely and satisfactory resolutions to customer problems.
Maintain a positive attitude and professional demeanor throughout inte
Top trending discussions
posted on 5 Jan 2025
I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.
posted on 5 Jan 2025
I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
It was pretty good experience
I applied via Walk-in and was interviewed before Jan 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.
The impact of climate change on biodiversity
Climate change is causing shifts in habitats and ecosystems
Loss of biodiversity can lead to negative consequences for ecosystems and human societies
Conservation efforts are crucial to protect vulnerable species
Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife
The impact of social media on mental health
Social media can contribute to feelings of inadequacy and low self-esteem
Excessive use of social media can lead to anxiety and depression
Cyberbullying on social media platforms can have serious mental health consequences
However, social media can also provide a sense of community and support for those struggling with mental health issues
The impact of climate change on marine life
Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction
Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals
Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems
Examples: Coral reefs in the Great Barrier Reef are experienci...
Myself in english with family background
The findings during assessment revealed a lack of communication among team members and a need for more efficient project tracking.
Lack of communication among team members was identified as a key issue
There was a need for more efficient project tracking tools and processes
Some team members lacked the necessary skills or training for their roles
Reviewing policies involves analyzing, updating, and ensuring compliance with regulations and best practices.
Analyze current policies to identify gaps or areas for improvement
Update policies to reflect changes in regulations or best practices
Ensure policies are communicated effectively to all stakeholders
Regularly review policies to ensure ongoing compliance
Example: Reviewing a company's data security policy to ensure
To create policy, research, analysis, drafting, consultation, and approval are required.
Research on the topic to understand the issue and potential solutions
Analysis of the research findings to determine the best course of action
Drafting the policy document with clear objectives, guidelines, and procedures
Consultation with stakeholders, experts, and affected parties for feedback and input
Approval of the policy by relev
The findings include key insights and conclusions from the research or analysis conducted.
Findings highlight key trends and patterns identified during the project.
Conclusions drawn from the data collected and analyzed.
Recommendations based on the findings to improve project outcomes.
Implications of the findings on future project planning and execution.
Control is the process of monitoring and influencing the performance of a project to ensure it meets its objectives.
Control involves comparing actual performance to planned performance
It also involves taking corrective actions to address any deviations from the plan
Control helps in ensuring that the project stays on track and achieves its goals
Examples of control measures include regular progress reports, milestone tra
User access management control is the process of regulating and monitoring access to a system or network by users.
It involves setting up user accounts with appropriate permissions and restrictions.
It includes authentication methods such as passwords, biometrics, or two-factor authentication.
User access management control also involves monitoring user activity and enforcing security policies.
Examples include role-based ...
I applied via campus placement at Delhi College of Engineering (DCE), Delhi and was interviewed in Oct 2024. There were 3 interview rounds.
Shortlisted students were divided in group of 19
Selected students from gd got the call for case study round
It is impossible to accurately determine the exact number of airplanes flying in the sky at any given moment.
The number of airplanes in the sky constantly changes due to take-offs, landings, and flights being at different stages.
Factors such as time of day, weather conditions, and air traffic also affect the number of airplanes in the sky.
Air traffic control systems may provide estimates of the number of airplanes in a
I would utilize the 1 acre of land near my college for creating a sustainable community garden.
Establishing vegetable and fruit gardens to promote healthy eating among students
Setting up a composting area to reduce waste and enrich the soil
Creating a space for outdoor classes and events to enhance learning and community engagement
To start a Starbucks franchise in your town, you need to follow a specific process set by the company.
Contact Starbucks corporate office to inquire about franchise opportunities
Meet the financial requirements and submit a franchise application
Find a suitable location for the Starbucks store
Complete the required training and adhere to Starbucks' standards and guidelines
Use SQL query to extract data from a given table
Use SELECT statement to retrieve data from the table
Specify the columns you want to retrieve after SELECT
Use FROM clause to specify the table name
Add conditions using WHERE clause if needed
Use ORDER BY clause to sort the results if necessary
I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.
Aptitude means a reasoning type questions solved
This refers to the arrangement in alphabetical order from A to Z, as well as organizing the numbers from 1 to 26.
A plant is a living organism that typically grows in soil and has roots, stems, leaves, and often flowers.
Plants are multicellular organisms
They obtain energy through photosynthesis
Examples include trees, flowers, grass, and vegetables
Photosynthesis is the process by which plants, algae, and some bacteria convert light energy into chemical energy to produce glucose and oxygen.
Photosynthesis occurs in the chloroplasts of plant cells.
During photosynthesis, plants take in carbon dioxide and water, and using sunlight, convert them into glucose and oxygen.
The equation for photosynthesis is: 6CO2 + 6H2O + light energy -> C6H12O6 + 6O2.
Chlorophyll, a pi...
posted on 30 Sep 2024
Experienced customer support executive with strong communication skills and problem-solving abilities.
Over 5 years of experience in providing chat and email support for various companies
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and working efficiently under pressure
Excellent written and verbal communication skills
Familiar with...
My worst decision was dropping out of college without a plan.
Lack of guidance and support led to impulsive decision
Struggled to find stable job without degree
Realized the importance of education later on
I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.
Review company policy on refunds
Check if customer is eligible for a refund based on policy
Process refund according to company guidelines
Communicate refund process and timeline to customer
Offer alternative solutions if refund is not possible
based on 2 reviews
Rating in categories
Teleperformance
iEnergizer
WNS
Conneqt Business Solutions