Kansai Nerolac Paints Interview Questions and Answers

Gk , English , math question are also Avble

Q1. Self introduction and Experince
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Q2. Product knowledge and Scheme brifing
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Q1. Hr ask what is your current CTC and what is ask from youin this compeny
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Q2. What is your expection in this time
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Q1. About your self
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Q2. What is your family background?
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My family background is diverse and multicultural, with members from various professions and backgrounds.
• My parents are both professionals in the medical field, with my mother being a nurse and my father a doctor.

• I have two siblings, one of whom is a lawyer and the other is an engineer.

• My extended family includes teachers, artists, and entrepreneurs, providing a wide range of perspectives and experiences.
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Q1. What is your level of knowledge in Excel?
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I have an advanced level of knowledge in Excel, including formulas, pivot tables, and VBA programming.
• Proficient in creating complex formulas and functions

• Experienced in analyzing data using pivot tables

• Skilled in automating tasks with VBA programming

• Familiar with data visualization techniques in Excel
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Q1. What are your salary expectations?
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My salary expectations are based on my experience, qualifications, and the responsibilities of the role.
• Consider the industry standards for the position

• Factor in your level of experience and qualifications

• Take into account the responsibilities and duties of the role

• Be prepared to negotiate based on the overall compensation package
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Q1. Asm will asking for general knowledge or market knowledge ect.
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Q2. Rsm will general discussion.
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Q3. You have some idea of paints & need maths calculation
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Maths/English/Reasoning etc.

Q1. Just formality for hi hello to senior
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Q2. Cool call by seniors
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Q1. My detail, company details
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Q2. How work , many work experience
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I have over three years of experience in customer service, focusing on problem-solving and enhancing customer satisfaction.
• Worked at XYZ Company for 2 years, handling customer inquiries and resolving issues efficiently.

• Implemented a feedback system that improved customer satisfaction scores by 15%.

• Trained new team members on best practices in customer service, enhancing team performance.
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Q3. Product conltacy kese kroge
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I will address product complaints with empathy, active listening, and effective solutions to ensure customer satisfaction.
• Listen actively to the customer's complaint without interrupting, showing that I value their feedback.

• Empathize with the customer by acknowledging their feelings, e.g., 'I understand how frustrating this must be for you.'

• Gather all necessary details about the complaint to fully understand the issue,...read more
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Q4. Product sale kse kroge etc
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I would focus on understanding customer needs, building rapport, and demonstrating product value to drive sales effectively.
• Research the product thoroughly to understand its features and benefits.

• Engage with customers by asking open-ended questions to identify their needs.

• Build rapport by actively listening and empathizing with their concerns.

• Demonstrate the product's value through real-life examples or case studies.

• Fo...read more
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Q5. Customer ko product k bare m kse smjhaoge etc
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I would use clear language, relate to customer needs, and provide examples to ensure understanding of the product.
• Understand the customer's needs: Ask questions to gauge what they are looking for.

• Use simple language: Avoid jargon; for example, instead of 'ergonomic', say 'designed for comfort'.

• Highlight key features: Explain how the product solves a problem, like 'This vacuum has a HEPA filter to reduce allergens.'

• Prov...read more
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