Kaizen IT Services Desktop Support Engineer Trainee Interview Questions and Answers

A DHCP server assigns IP addresses to devices on a network, while an APIPA address is a self-assigned IP address when DHCP is not available.

• DHCP server automatically assigns IP addresses to devices on a network

• APIPA address is a self-assigned IP address when DHCP server is not available

• APIPA addresses are in the range of 169.254.0.1 to 169.254.255.254

AD DS is a service provided by Microsoft Windows Server that allows administrators to manage and store information about network resources.

• Centralized management of network resources

• Stores information about users, computers, and other network objects

• Allows for authentication and authorization of users and computers

• Facilitates group policy management

• Enables single sign-on for users across network resources

Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.

• Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

• Proficient in diagnosing hardware and software issues, resolving network connectivity problems

• Skilled in installing and configuring operating systems, software applications, and peripherals

• Excellent customer service skills, a...read more

DHCP can be configured by accessing the DHCP server settings and defining IP address ranges, lease durations, and other network parameters.

• Access the DHCP server settings

• Define IP address ranges

• Set lease durations

• Configure other network parameters

To join a domain, go to System Properties, click on the Computer Name tab, click on the Change button, enter the domain name, and provide credentials.

• Go to System Properties

• Click on the Computer Name tab

• Click on the Change button

• Enter the domain name

• Provide credentials

A computer is an electronic device that processes data and performs tasks according to instructions given by the user.

• An electronic device that can store, retrieve, and process data

• Can perform various tasks based on user input

• Consists of hardware components such as CPU, memory, and storage devices

• Runs on an operating system to manage software applications

• Examples include desktops, laptops, tablets, and smartphones

Straight cable color coding is used to connect different devices in a network.

• Straight cable color coding follows the T568A or T568B standard.

• In T568A, the color coding is white-green, green, white-orange, blue, white-blue, orange, white-brown, brown.

• In T568B, the color coding is white-orange, orange, white-green, blue, white-blue, green, white-brown, brown.

Blue screen errors can occur due to hardware or software issues, causing the system to crash and display a blue screen with an error message.

• Blue screen errors can be caused by hardware failures such as faulty RAM or hard drive issues.

• Software conflicts or driver issues can also lead to blue screen errors.

• Overheating or power supply problems can trigger blue screen errors.

• Examples: DRIVER_IRQL_NOT_LESS_OR_EQUAL, PAGE_F...read more