Kaizen IT Services IT Helpdesk Engineer Interview Questions and Answers

Current CTC refers to the current salary package or compensation that the candidate is receiving in their current job.

• Current CTC is the total amount of money an employee is paid by their employer, including base salary, bonuses, and other benefits.

• It is important for employers to know the candidate's Current CTC to determine if they can offer a competitive salary package.

• Candidates should be honest about their Current...read more

I receive requests through email, phone calls, and in-person visits.

• Monitor email inbox for new tickets

• Answer phone calls from users seeking assistance

• Assist users who come to the helpdesk in person

• Use ticketing system to track and prioritize requests