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JustDial BPO Executive Interview Questions and Answers

Updated 12 Feb 2024

JustDial BPO Executive Interview Experiences

1 interview found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 12 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

50 question in 30mins

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Working Experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Yes one by one round question answer
Round 2 - Case Study 

Case study and full information

Interview Preparation Tips

Interview preparation tips for other job seekers - *Resume aur Cover Letter*

1. *Resume ko update karein*: Apne resume ko update karein aur apne skills, experience, aur achievements ko highlight karein.
2. *Cover letter ko personalize karein*: Apne cover letter ko personalize karein aur company ke specific needs ko address karein.


*Job Search*

1. *Networking karein*: Networking karein aur apne connections ko expand karein.
2. *Job boards aur career websites ka use karein*: Job boards aur career websites ka use karein aur apne resume ko upload karein.
3. *Social media ka use karein*: Social media ka use karein aur apne professional profile ko update karein.


*Interview*

1. *Research karein*: Company ke bare mein research karein aur apne questions ko prepare karein.
2. *Confidence rakhein*: Confidence rakhein aur apne skills, experience, aur achievements ko highlight karein.
3. *Follow-up karein*: Follow-up karein aur apne thank-you note ko send karein.


*Career Development*

1. *Skills ko update karein*: Apne skills ko update karein aur apne career goals ko achieve karein.
2. *Mentorship karein*: Mentorship karein aur apne career ko guide karein.
3. *Networking karein*: Networking karein aur apne connections ko expand karein.


*Motivation*

1. *Positive attitude rakhein*: Positive attitude rakhein aur apne goals ko achieve karein.
2. *Resilience rakhein*: Resilience rakhein aur apne setbacks ko overcome karein.
3. *Self-care karein*: Self-care karein aur apne mental aur physical health ko maintain karein
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Communication skillls and languages known

Interview Preparation Tips

Topics to prepare for Amazon BPO Executive interview:
  • self introduction
Interview preparation tips for other job seekers - self motivated and consistency

I applied via Referral and was interviewed in Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Difference between sympathy and apology
Round 4 - HR 

(1 Question)

  • Q1. More about the interest
Round 5 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, talk precisely and slowly, have a smile.
And think before yu give an answer

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. In areas with guerrilla warfare a small truck with a machine gun mounted on the back. "the helicopters flew difficult night-time searches for technical
  • Q2. What is solution of profile
  • Ans. 

    The solution of profile refers to the resolution of issues or problems related to a particular job profile.

    • The solution of profile involves identifying and addressing the challenges faced by employees in their job roles.

    • It may involve providing training and development opportunities to enhance skills and knowledge.

    • For example, if a BPO executive is struggling with customer service, the solution may involve providing ad...

  • Answered by AI
Round 2 - Case Study 

Case study can be defined as an intensive study about a person, a group of people or a unit, which is aimed to generalize over several units'

Interview Preparation Tips

Interview preparation tips for other job seekers - Something I learned applying for jobs that I would advise other people applying for positions is try to set yourself apart from the other applicants
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Managed a team of 20 customer service representatives

    • Implemented strategies to improve customer satisfaction and retention

    • Proficient in CRM software and data analysis tools

  • Answered by AI

Interview Questionnaire 

2 Questions

  • Q1. What should be the correct dress code for pharmacy line
  • Q2. Formal

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Some Questions of English and math easy to solve

Round 3 - Case Study 

A topic was given and they ask to speak for 3 minutes

Round 4 - HR 

(2 Questions)

  • Q1. Hr ask for introduced
  • Q2. He /She gave a topic to speak for 3 minutes
Round 5 - Typing Test 

(1 Question)

  • Q1. A para consisting 70 to 100 word to tpye in given time

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they just want a person having good command over voice who can resolve the problems of customer if your English is ok type not fluent there is no problem.

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. The process can very depeding on the company and role, with some companys requirning severl face to face interviwews while other can make a decision ofter one meeting.
  • Q2. After a round of interviews, hiring managers well spend an ample amount of time reviewing applicants and their qualifications before taking next step.
  • Q3. Is a final interview just a formality.
  • Q4. You final interview is your last opportuinty to impress your hiring manager make there decison.

Interview Preparation Tips

Topics to prepare for Amazon BPO Executive interview:
  • 7 topics
Interview preparation tips for other job seekers - advice for job seekers. useful resources and top tips.

Interview Questionnaire 

1 Question

  • Q1. Opinion on women empowerment.

JustDial Interview FAQs

How many rounds are there in JustDial BPO Executive interview?
JustDial interview process usually has 2 rounds. The most common rounds in the JustDial interview process are Aptitude Test and HR.

Tell us how to improve this page.

JustDial BPO Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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JustDial BPO Executive Salary
based on 25 salaries
₹1.7 L/yr - ₹3 L/yr
At par with the average BPO Executive Salary in India
View more details

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based on 2 reviews

4.6/5

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4.4

Skill development

4.4

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3.6

Salary

4.6

Job security

4.4

Company culture

4.4

Promotions

4.1

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