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Amazon BPO Executive Interview Questions and Answers

Updated 21 Aug 2024

Amazon BPO Executive Interview Experiences

4 interviews found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 21 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Communication skillls and languages known

Interview Preparation Tips

Topics to prepare for Amazon BPO Executive interview:
  • self introduction
Interview preparation tips for other job seekers - self motivated and consistency

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Managed a team of 20 customer service representatives

    • Implemented strategies to improve customer satisfaction and retention

    • Proficient in CRM software and data analysis tools

  • Answered by AI

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 29 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. The process can very depeding on the company and role, with some companys requirning severl face to face interviwews while other can make a decision ofter one meeting.
  • Q2. After a round of interviews, hiring managers well spend an ample amount of time reviewing applicants and their qualifications before taking next step.
  • Q3. Is a final interview just a formality.
  • Q4. You final interview is your last opportuinty to impress your hiring manager make there decison.

Interview Preparation Tips

Topics to prepare for Amazon BPO Executive interview:
  • 7 topics
Interview preparation tips for other job seekers - advice for job seekers. useful resources and top tips.

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 26 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, problem-solving abilities, and adaptability. My weaknesses include being overly critical of myself and sometimes struggling with time management.

    • Strength: Strong communication skills - I am able to effectively communicate with clients and colleagues, ensuring clear understanding and efficient problem-solving.

    • Strength: Problem-solving abilities - I am skilled at analyzin...

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced BPO Executive with a strong track record in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Proven ability to handle high call volumes and resolve customer issues efficiently

    • Successfully managed a team of 20 customer service representatives

    • Implemented strategies to improve customer satisfaction and reduce call wait times

    • Proficient in using CRM software...

  • Answered by AI
  • Q3. What are your strengths and weaknesses
  • Ans. 

    My strengths include strong communication skills, problem-solving abilities, and adaptability. My weaknesses include being overly critical of myself and sometimes struggling with time management.

    • Strength: Strong communication skills - I am able to effectively communicate with clients and colleagues, ensuring clear understanding and efficient problem-solving.

    • Strength: Problem-solving abilities - I am skilled at analyzin...

  • Answered by AI
  • Q4. My strengths family My weakness friend s

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself
Apply even if you're not full qualified..
Job search like it's you job...

Amazon interview questions for designations

 BPO Associate

 (2)

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 (1)

 BPO 1

 (2)

 BPO job

 (1)

 Bpo Team Lead

 (1)

 Chat Support Executive

 (3)

 Senior AR Caller

 (1)

 AR Caller

 (1)

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Case Study 

Emails to the host and guests.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you are perfect fit?
  • Ans. 

    I have the necessary skills, experience, and passion for the role.

    • I have relevant experience in the industry

    • I possess the required skills and qualifications

    • I am passionate about the work and eager to contribute

    • I have a track record of success in similar roles

  • Answered by AI
  • Q2. Why you want to change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Desire for new challenges and learning experiences

    • Opportunity for career advancement

    • Seeking a better work-life balance

    • Interest in exploring different industries or sectors

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to face rejection if you are not confident in speaking.

Analyst Interview Questions & Answers

Airbnb user image Pornima Kolte

posted on 4 Mar 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How to sort ararat
  • Ans. 

    Ararat can be sorted alphabetically or numerically.

    • Sort alphabetically: Arrange in ascending order based on the letters in the word.

    • Sort numerically: Arrange in ascending order based on the numerical value of each character.

  • Answered by AI

Skills evaluated in this interview

Analyst Interview Questions & Answers

Uber user image Anonymous

posted on 13 Sep 2021

Interview Questionnaire 

2 Questions

  • Q1. Excel, sql were asked basic knowledge, quant screening
  • Q2. Work experience was asked, basic intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up excel, sql, logical questions were asked. Quant screening

I applied via Recruitment Consultant and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How did you manage CI/CD

Interview Preparation Tips

Interview preparation tips for other job seekers - Its not too difficult to clear

I appeared for an interview before Dec 2020.

Round 1 - Coding Test 

(2 Questions)

Round duration - 90 minutes
Round difficulty - Hard

This was an online coding round where we were supposed to solve 2 questions under 90 minutes . Both the questions in my set were related to Graphs and were quite tricky and heavy to implement.

  • Q1. 

    Path Counting in Directed Graph

    Given a directed graph with a specified number of vertices V and edges E, your task is to calculate the total number of distinct paths from a given source node S to all ot...

  • Ans. 

    Calculate the total number of distinct paths from a given source node to all other nodes in a directed graph.

    • Use dynamic programming to keep track of the number of paths from the source node to each node in the graph.

    • Consider using modular arithmetic to handle large numbers and prevent overflow.

    • Start by initializing the number of paths from the source node to itself as 1.

    • Iterate through the edges of the graph and updat...

  • Answered by AI
  • Q2. 

    Course Schedule II Problem Statement

    You are provided with a number of courses 'N', some of which have prerequisites. There is a matrix named 'PREREQUISITES' of size 'M' x 2. This matrix indicates that fo...

  • Ans. 

    Given courses with prerequisites, determine a valid order to complete all courses.

    • Use topological sorting to find a valid order of courses.

    • Create a graph with courses as nodes and prerequisites as edges.

    • Start with courses that have no prerequisites and remove them from the graph.

    • Continue this process until all courses are taken or there are no valid courses left.

    • If there is a cycle in the graph, it is impossible to com

  • Answered by AI
Round 2 - Face to Face 

(2 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

This was a Data Structures and Algorithms round with some standard questions . I was expected to come up with an
efficient approach and code it as well .

  • Q1. 

    Merge Intervals Problem Statement

    You are provided with 'N' intervals, each containing two integers denoting the start time and end time of the interval.

    Your task is to merge all overlapping intervals a...

  • Ans. 

    Merge overlapping intervals and return sorted list of merged intervals.

    • Sort the intervals based on start times.

    • Iterate through intervals and merge overlapping intervals.

    • Return the merged intervals in sorted order.

  • Answered by AI
  • Q2. 

    Longest Route Problem Statement

    Given a 2-dimensional binary matrix called Mat of size N x M that consists solely of 0s and 1s, find the length of the longest path from a specified source cell to a destina...

  • Ans. 

    Find the length of the longest path from a source cell to a destination cell in a binary matrix.

    • Use depth-first search (DFS) to explore all possible paths from source to destination.

    • Keep track of visited cells to avoid revisiting them.

    • Return the length of the longest path found, or -1 if no path exists.

  • Answered by AI
Round 3 - Face to Face 

(2 Questions)

Round duration - 50 Minutes
Round difficulty - Medium

This was also a DSA round where I was asked to code only one of the questions but I eventually ended up coding both
as I had some spare time and explained my approches very smoothly to the interviewer . This round went preety well .

  • Q1. 

    Longest Increasing Subsequence Problem Statement

    Given an array of integers with 'N' elements, determine the length of the longest subsequence where each element is greater than the previous element. This...

  • Ans. 

    Find the length of the longest strictly increasing subsequence in an array of integers.

    • Use dynamic programming to solve this problem efficiently.

    • Initialize an array to store the length of the longest increasing subsequence ending at each index.

    • Iterate through the array and update the length of the longest increasing subsequence for each element.

    • Return the maximum value in the array as the result.

  • Answered by AI
  • Q2. 

    Search In Rotated Sorted Array Problem Statement

    Given a rotated sorted array ARR of size 'N' and an integer 'K', determine the index at which 'K' is present in the array.

    Note:
    1. If 'K' is not present...
  • Ans. 

    Given a rotated sorted array, find the index of a given integer 'K'.

    • Use binary search to find the pivot point where the array is rotated.

    • Then perform binary search on the appropriate half of the array to find 'K'.

    • Handle cases where 'K' is not present in the array by returning -1.

  • Answered by AI
Round 4 - Face to Face 

(2 Questions)

Round duration - 50 Minutes
Round difficulty - Medium

This was also a DSA round with 2 questions of Medium to Hard difficulty . I was expected to follow some clean code and OOPS principles to write the code in this round .

  • Q1. 

    Rank from Stream Problem Statement

    Given an array of integers ARR and an integer K, determine the rank of the element ARR[K].

    Explanation:

    The rank of any element in ARR is defined as the number of elem...

  • Ans. 

    Given an array and an index, find the number of elements smaller than the element at that index appearing before it in the array.

    • Iterate through the array up to index K and count the number of elements smaller than ARR[K].

    • Return the count as the rank of ARR[K].

    • Handle edge cases like empty array or invalid index K.

  • Answered by AI
  • Q2. 

    LRU Cache Design Question

    Design a data structure for a Least Recently Used (LRU) cache that supports the following operations:

    1. get(key) - Return the value of the key if it exists in the cache; otherw...

  • Ans. 

    Design a Least Recently Used (LRU) cache data structure that supports get and put operations with capacity constraint.

    • Implement a doubly linked list to maintain the order of recently used keys.

    • Use a hashmap to store key-value pairs for quick access.

    • Update the order of keys in the linked list on get and put operations.

    • Evict the least recently used key when the cache reaches its capacity.

  • Answered by AI

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAFacebook interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 4 MonthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Questions about core concept.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on core concepts and basic programs.

Amazon Interview FAQs

How many rounds are there in Amazon BPO Executive interview?
Amazon interview process usually has 1-2 rounds. The most common rounds in the Amazon interview process are HR and Resume Shortlist.
What are the top questions asked in Amazon BPO Executive interview?

Some of the top questions asked at the Amazon BPO Executive interview -

  1. the process can very depeding on the company and role, with some companys requi...read more
  2. after a round of interviews, hiring managers well spend an ample amount of time...read more
  3. you final interview is your last opportuinty to impress your hiring manager mak...read more

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Amazon BPO Executive Interview Process

based on 7 interviews

1 Interview rounds

  • HR Round
View more

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Amazon BPO Executive Salary
based on 21 salaries
₹1.2 L/yr - ₹5.8 L/yr
28% more than the average BPO Executive Salary in India
View more details

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4.5/5

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4.5

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4.5

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4.5

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