JoulestoWatts Business Solutions Technical Support Engineer Interview Questions and Answers

Q1. Basic SQL Questions were asked
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Q2. Questions were asked on AWS S3, EC2
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Q1. Complete Computer Science Fundamentals like Computer networks, DBMS, Operating Systems, Linux, Data Structure and Algoritgms
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Q2. All Linux Commands
Ans. 
Linux commands are used to interact with the operating system and perform various tasks.
• ls - list directory contents

• cd - change directory

• pwd - print working directory

• mkdir - make directory

• rm - remove files or directories

• cp - copy files or directories

• mv - move files or directories

• grep - search for patterns in files

• chmod - change file permissions

• sudo - execute a command as a superuser
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Q3. OSI models, HTTPs request codes
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Q4. Difference b/w list and tuple
Ans. 
List is mutable, tuple is immutable in Python.
• List can be modified after creation, tuple cannot.

• List uses square brackets [], tuple uses parentheses ().

• List is used for collections of items that may change, tuple for fixed collections.

• Example: list_example = [1, 2, 3], tuple_example = (4, 5, 6)
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Q1. Discussion about resume, job description and role
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UCAT exam - 40 question - 20min

Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Strong problem-solving skills and ability to work under pressure

• Certified
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Q2. What is your level to handling technical
Ans. 
I have a high level of technical proficiency and experience in handling technical issues.
• Extensive experience troubleshooting technical issues

• Strong knowledge of various software and hardware systems

• Ability to communicate technical information effectively to non-technical users

• Experience in providing remote technical support

• Familiarity with troubleshooting tools and techniques
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They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Q1. They will ask questions only related to your resume.. whatever you have provided to them.
Ans. Must know the basic coding of SQL
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Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
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Q1. Basic SQL Questions were asked
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Q2. Questions were asked on AWS S3, EC2
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