Acquia Technical Support Associate Interview Questions and Answers

Q1. Explain MVC pipe-line.
Ans. 
MVC pipeline is a design pattern that separates an application into three interconnected components: Model, View, and Controller.
• Model represents the data and business logic

• View displays the data to the user

• Controller handles user input and updates the model and view accordingly

• The pipeline ensures separation of concerns and promotes modularity

• Example: A user enters data in a form (input), the controller receives the i...read more
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Q2. Howrouting works in Asp.Net MVC?
Ans. 
Routing in Asp.Net MVC maps incoming requests to appropriate controller actions.
• Routing is configured in RouteConfig.cs file.

• Routes are defined using MapRoute method.

• Routes can have placeholders for dynamic values.

• Routes can have constraints to restrict the values of placeholders.

• Routes can be named for easy reference.

• Default route is defined as {controller}/{action}/{id}.

• Attribute routing can also be used to define ro
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Q3. How to move from one entity framework version to another in a project?
Ans. 
To move from one Entity Framework version to another, update the NuGet package and make necessary code changes.
• Update the NuGet package to the desired version

• Make necessary code changes to accommodate any breaking changes

• Test thoroughly to ensure the application still works as expected
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Q4. How WCF is different from Asp.Net Web Api?
Ans. 
WCF is a framework for building distributed systems while Asp.Net Web Api is for building HTTP services.
• WCF supports multiple protocols like TCP, HTTP, Named Pipes, etc. while Web Api only supports HTTP.

• WCF has more configuration options and is more flexible than Web Api.

• Web Api is more lightweight and easier to use for building RESTful services.

• WCF is more suitable for building enterprise-level applications with compl...read more
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Q5. How to create a restful service without using Asp.Net Web Api template?
Ans. 
Creating a RESTful service without using Asp.Net Web Api template.
• Use a lightweight framework like Flask or Express

• Define routes and HTTP methods for each endpoint

• Serialize data to JSON format

• Handle errors and exceptions

• Test the service using tools like Postman or curl
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Q6. Difference between drop, truncate and delete.
Ans. 
Difference between drop, truncate and delete.
• DROP command removes a table from the database

• TRUNCATE command removes all rows from a table

• DELETE command removes specific rows from a table
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Q7. How many types of routings are there in Asp.Net MVC?
Ans. 
There are two types of routings in Asp.Net MVC: convention-based routing and attribute routing.
• Convention-based routing uses default routing rules to map URLs to controller actions.

• Attribute routing allows developers to define custom routes using attributes on controller actions or at the controller level.

• Both types of routing can be used together in the same application.

• Convention-based routing is the default routing ...read more
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Q8. How to go about performancetuning in SQL?
Ans. 
Performance tuning in SQL involves optimizing queries, indexes, and server settings to improve database performance.
• Identify slow queries using profiling tools

• Optimize queries by rewriting or adding indexes

• Adjust server settings such as memory allocation and disk usage

• Consider partitioning large tables

• Regularly monitor and analyze performance metrics
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Q9. Given a project requirement, how to choose between .Net framework and .Net Core?
Ans. 
Choose .Net Core for cross-platform and cloud-based applications, .Net Framework for Windows-only applications.
• Consider the target platform and deployment environment

• Choose .Net Core for cross-platform and cloud-based applications

• Choose .Net Framework for Windows-only applications

• Check for compatibility with existing libraries and frameworks

• Consider performance and scalability requirements
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Q1. Why would to like to change your organisation?
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Q1. Can you provide details about your working experience?
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Q1. Customer Support Question
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They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Q1. They will ask questions only related to your resume.. whatever you have provided to them.
Ans. Must know the basic coding of SQL
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Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
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Q1. Tell about your previous company experience ?
Ans. 
I worked as a Process Associate at XYZ Pvt. Ltd.
• Handled customer queries and complaints through email and phone calls

• Maintained accurate records of customer interactions and transactions

• Collaborated with cross-functional teams to resolve customer issues

• Achieved 95% customer satisfaction rating

• Trained new hires on company policies and procedures
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Q2. Technical Questions & some logical math questions were asked.
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Q3. Lot more questions were asked from my Resume ! so make sure you are strong enough in things that you mentioned in your resume.
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Q4. Some sensitive questions were asked like 1. How long will you be able to stay if I select you ? 2. What do you think of your previous company's weakness ?
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Strong problem-solving skills and ability to work under pressure

• Certified
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Q2. What is your level to handling technical
Ans. 
I have a high level of technical proficiency and experience in handling technical issues.
• Extensive experience troubleshooting technical issues

• Strong knowledge of various software and hardware systems

• Ability to communicate technical information effectively to non-technical users

• Experience in providing remote technical support

• Familiarity with troubleshooting tools and techniques
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Q1. Basic SQL Questions were asked
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Q2. Questions were asked on AWS S3, EC2
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