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Jio Platforms Customer Care Executive Interview Questions and Answers

Updated 25 Dec 2024

Jio Platforms Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test this is often the initial screening round to assess a candidate s problem solving skills , logical reasoning and basic knowledge.hower without more specific information.it is difficult to pinpoint exactly option is round 1. Aptitude test.

Round 2 - Assignment 

Assignment round y2 given the projects, problem solving skills and find solution.

Round 3 - Case Study 

Case study round is 3 round what the projects problem happens,what precautions take to solving method s is needed easy to clear that.inthis way total case study and finding the permanent solution.big problem occurred solved easy solution .that is case study..

I applied via Job Fair and was interviewed in May 2022. There was 1 interview round.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Please go through the job description.

Interview Preparation Tips

Topics to prepare for Jio Platforms Customer Care Executive interview:
  • Telecalling
Interview preparation tips for other job seekers - :Market yourself
:Job search like its your job.
:Know yourself what you want.
:Pump yourself up and stay positive.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
  • Q2. How much aware are you with yourself
  • Q3. Key skills knowledge about your attitude towards customers
  • Q4. How well spoken are you

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handel a angry cx ?
  • Q2. What u expect from our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, and prepare with effective communication

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your work, self, Skills,

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident, Grooming,

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They will just check your commutation skills
  • Q2. You should sound professional and technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication and convening skills

Jio Platforms Interview FAQs

How many rounds are there in Jio Platforms Customer Care Executive interview?
Jio Platforms interview process usually has 2 rounds. The most common rounds in the Jio Platforms interview process are Telephonic Call, Aptitude Test and Assignment.

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Jio Platforms Customer Care Executive Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
View more
Jio Platforms Customer Care Executive Salary
based on 6 salaries
₹1 L/yr - ₹2.9 L/yr
33% less than the average Customer Care Executive Salary in India
View more details

Jio Platforms Customer Care Executive Reviews and Ratings

based on 6 reviews

3.7/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.6

Salary

4.0

Job security

3.8

Company culture

3.6

Promotions

3.7

Work satisfaction

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