Jio Interview Questions, Process, and Tips for Experienced

Q1. Tell about your self
Ans. 
Experienced customer service professional with a proven track record of improving customer satisfaction and team performance.
• Over 5 years of experience in customer service roles

• Successfully implemented new customer service strategies resulting in a 20% increase in customer satisfaction

• Led a team of 15 customer service representatives to achieve monthly targets

• Strong communication and problem-solving skills
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Q2. Telecommunication system and process
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Q1. Tell about company
Ans. 
Our company is a leading provider of innovative customer service solutions.
• Company offers a wide range of customer service solutions tailored to meet the needs of various industries.

• We prioritize customer satisfaction and strive to exceed expectations in every interaction.

• Our team is highly trained and dedicated to providing top-notch service to our clients.

• We utilize cutting-edge technology to streamline processes and
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Q2. Telecommunication community discussion
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Q1. Experience in telecom
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Q2. Experience in networking industry
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Mathmatics skills question

Q1. What is vfl and otdr
Ans. 
VFL stands for Visual Fault Locator, a tool used to visually locate faults in fiber optic cables. OTDR stands for Optical Time Domain Reflectometer, a device used to analyze the performance of fiber optic cables.
• VFL is a handheld device that emits a visible laser light to help identify breaks or bends in fiber optic cables.

• OTDR sends a pulse of light down the fiber and measures the time and intensity of the light refle...read more
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Q2. What is fiber colour coding
Ans. 
Fiber colour coding is a system used to identify different types of fibers based on their color.
• Fiber colour coding helps technicians easily identify and differentiate between different types of fibers in a network.

• Different colors are assigned to different types of fibers, such as blue for single-mode fibers and orange for multimode fibers.

• Color coding is essential for proper installation, maintenance, and troubleshoo
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Q3. Fiber which type fiber
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There are different types of fiber, such as single-mode fiber and multi-mode fiber, each with its own characteristics and uses.
• Single-mode fiber has a smaller core size and is used for long-distance communication.

• Multi-mode fiber has a larger core size and is used for shorter distances.

• Other types of fiber include plastic optical fiber (POF) and specialty fibers like dispersion-shifted fiber (DSF) and photonic crystal
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Q4. Wifi configuration and system
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Q1. What are the causes of NWA.
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Q2. What are the main causes of low data speed?
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Q1. What are DCR, MCR, and SSSR?
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Q2. What are the strategies for improving CQI?
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Q1. Background, introduction
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Q2. Family details
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Online test was conducted for it

Q1. Asked about work experience , famioly backgroud , Educational Qualifications
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Q1. About family background
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Q2. About myself and working experience
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