JCB Process Quality Engineer Interview Questions and Answers

Quality is the degree of excellence of a product or service as perceived by the customer.

• Quality is meeting or exceeding customer expectations.

• It involves consistency, reliability, and meeting specifications.

• Quality can be measured through metrics like defect rates, customer satisfaction, and on-time delivery.

• Continuous improvement is essential for maintaining quality standards.

• Examples: A car that consistently perform...read more

PPAP stands for Production Part Approval Process.

• PPAP is a standardized process in the automotive industry to ensure that suppliers can consistently deliver high-quality parts.

• It involves submitting documentation such as design records, process flow diagrams, control plans, and measurement system analysis.

• PPAP is typically required for new parts or parts with design changes.

• Examples of documents included in a PPAP subm...read more