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IQ Telecom Telecom Analyst Interview Questions and Answers

Updated 21 Oct 2023

IQ Telecom Telecom Analyst Interview Experiences

1 interview found

Telecom Analyst Interview Questions & Answers

user image Mayur Mandle

posted on 21 Oct 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions about telecom knowledge, telecom services in details
Round 3 - One-on-one 

(7 Questions)

  • Q1. Telecom services
  • Q2. Telecom services in detail in usa
  • Ans. 

    Telecom services in the USA include mobile, landline, internet, and TV services provided by various companies.

    • Major telecom companies in the USA include AT&T, Verizon, T-Mobile, and Sprint.

    • Mobile services offer plans for talk, text, and data, with options for smartphones and basic phones.

    • Landline services provide traditional phone lines for homes and businesses.

    • Internet services offer high-speed connections through cab...

  • Answered by AI
  • Q3. Inventory questions
  • Q4. Billing, invoicing
  • Q5. Invoice processing
  • Q6. Inventory buidling
  • Q7. Dispute with carrier

Interview Preparation Tips

Interview preparation tips for other job seekers - bond need to sign for 18 months before joining.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(7 Questions)

  • Q1. What's your name
  • Q2. What's your ambition
  • Q3. Where are you from
  • Q4. Which study are you studying
  • Q5. Why are choosing this job
  • Q6. Are you interested this job
  • Q7. Which type of languages you know
  • Ans. 

    I am fluent in English, Hindi, and Spanish.

    • English

    • Hindi

    • Spanish

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do truly and weak up this kind of mask 🎭
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self ?
  • Ans. Hello Ma'am/Sir First of all, thanks you for giving me this wonderful opportunity to introduce myself. My name Govind Verma, Basically, I am from Ghaziabad, in my family, there are 6 members excluding me. about my education, I complete my graduation at CCS University. I have 1 Year experience as a tele Caller in inbound process (Cosent). My strength as a self-motivated person a positive thinker and hard worke...
  • Answered by Govind Verma
  • Q2. Why should I hire you ?
  • Ans. You should hire me because I have the ability but the abilities nothing without an opportunity so if you will provide me the opportunity to work with your company. I will do my best and i will give full determination and dedication to completing all the work to providing me.
  • Answered by Govind Verma
  • Q3. Have you considered starting your own business?
  • Ans. To be very honest, currently, I don't have any idea about that. because starting your own business must have a plan knowledge idea and more importantly budget. So I am just a fresher now. In future it might be.
  • Answered by Govind Verma
  • Q4. How much salary do you expect?
  • Ans. I'm looking for a competitve salary that's in line with the market value for this type of position and my level of experience, whatever is best as per industry standards.
  • Answered by Govind Verma
Round 2 - TL ROUND 

(1 Question)

  • Q1. How do you talk to customers on tele calling?
  • Ans. 

    I communicate with customers on tele calling by being polite, professional, and attentive to their needs.

    • Start the conversation with a greeting and introduction

    • Listen actively to the customer's needs and concerns

    • Provide clear and concise information

    • Ask open-ended questions to engage the customer

    • Offer solutions or assistance based on the customer's needs

    • End the call with a thank you and invitation to contact for further

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecalling Executive interview:
  • Communication Skills
  • English Typing
  • Technical Skills
  • Problem Solving
Interview preparation tips for other job seekers - Skills a tele caller should have to become successful are excellent communication skills, typing skills, technical proficiency, problem solving skills, persuasion skills and persistence skills.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Formal way of questions 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly way of interview about yourself like that
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in.

Round 3 - Group Discussion 

Group discussion is when a group of people comes together to discuss a certain topic.

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself. ... Why do you want to work for us? ... Give an example of where you've been able to use your leadership skills. ... What are your strengths and weaknesses? ... Where do you see you...

Interview Preparation Tips

Interview preparation tips for other job seekers - Search more job. Don't give up
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

To understand the interview attender

Round 3 - Coding Test 

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:
  • High level design
  • HTML
  • CSS
  • Javascript
Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell Me About Your Self
  • Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
  • Answered Anonymously
  • Q2. Say Some Story Of 1 Minutes
  • Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
  • Answered Anonymously
  • Q3. Why do you want this job
  • Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice makes perfect · Don't let bad news get you down · Find what makes you passionate · Show how you add value · Network, network.

IQ Telecom Interview FAQs

How many rounds are there in IQ Telecom Telecom Analyst interview?
IQ Telecom interview process usually has 3 rounds. The most common rounds in the IQ Telecom interview process are Resume Shortlist, Technical and One-on-one Round.
How to prepare for IQ Telecom Telecom Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IQ Telecom. The most common topics and skills that interviewers at IQ Telecom expect are Analytical skills, Cost Reduction, Inventory Management, MS Office and Management Audit.
What are the top questions asked in IQ Telecom Telecom Analyst interview?

Some of the top questions asked at the IQ Telecom Telecom Analyst interview -

  1. telecom services in detail in ...read more
  2. questions about telecom knowledge, telecom services in deta...read more
  3. telecom servi...read more

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IQ Telecom Telecom Analyst Salary
based on 7 salaries
₹4 L/yr - ₹6.8 L/yr
At par with the average Telecom Analyst Salary in India
View more details

IQ Telecom Telecom Analyst Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

4.1

Skill development

4.0

Work-life balance

4.0

Salary

3.6

Job security

3.6

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 6 Reviews and Ratings
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