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Interglobe Air Transport Assistant Manager Customer Service Interview Questions and Answers

Updated 6 Feb 2022

Interglobe Air Transport Assistant Manager Customer Service Interview Experiences

1 interview found

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction was the first the only question asked in first two rounds
  • Q2. Tell me about yourself, why aviation and are you willing to work in rotational shifts were the main questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was totally based on our communication skills and positive attitude. If you are applying s a beginner then you should least need intermediate proficiency in English Language and confidence. Do not forget to wear a smile on your face and talk to them straight in the eye. Be well groomed and maintain a posture.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What was the most memorable day of your life explain it ?
  • Q2. How you are pursuing your graduation?
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
  • Q2. Vercent 2 times

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be scare5 the HR will 100% help you to clear the exam they want you to be in their organization.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and work experience
  • Q2. Experience and salary exp
Round 2 - Behavioral 

(2 Questions)

  • Q1. Work experience
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it's a good place to work as per the salary structure

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
  • Q2. Where do you stay in Delhi ncr?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. I am not reached in the 2nd round

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Service Officer interview:
  • tell me about yourself
  • what is customer service officer
Interview preparation tips for other job seekers - in the first round, they will ask basic questions

Interview Questionnaire 

4 Questions

  • Q1. I was asked to demonstrate my selling skills to a person looking for a smartphone.
  • Q2. I was asked how long am I going to stay in the company if they offer a position?
  • Q3. I was asked what are my salary expectations?
  • Q4. I was asked to brief my professional curriculum?

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They will ask about aviation industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a basic knowledge about aviation industry
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve conflicts

    • Proficient in using CRM software and multitasking

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Why you want this job
  • Ans. 

    I am passionate about providing excellent customer service and enjoy helping others.

    • I have a strong background in customer service and enjoy interacting with people.

    • I thrive in fast-paced environments and enjoy problem-solving.

    • I am dedicated to ensuring customer satisfaction and building positive relationships.

    • I believe this job aligns with my skills and interests, allowing me to excel in a customer service role.

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your Self
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Received multiple positive customer feedback and recognition

    • Implemented new customer service strategies resulting in improved customer satisfaction

  • Answered by AI
  • Q2. Hi this Akash I have done my bachelor's degree in computer application from Hindustan college of arts and sciences

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to track the interview

Interglobe Air Transport Interview FAQs

How many rounds are there in Interglobe Air Transport Assistant Manager Customer Service interview?
Interglobe Air Transport interview process usually has 2 rounds. The most common rounds in the Interglobe Air Transport interview process are Resume Shortlist and One-on-one Round.

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based on 1 Interglobe Air Transport interview
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Interglobe Air Transport Assistant Manager Customer Service Salary
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₹5.5 L/yr - ₹7.5 L/yr
14% more than the average Assistant Manager Customer Service Salary in India
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