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Interglobe Air Transport Senior Customer Service Executive Interview Questions and Answers

Updated 28 Aug 2024

Interglobe Air Transport Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Questions based on experience
  • Q2. Question related to educational qualifications

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself, good communication
Round 2 - Group Discussion 

Future goal . future plan

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They will ask about aviation industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a basic knowledge about aviation industry

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview Questionnaire 

4 Questions

  • Q1. I was asked to demonstrate my selling skills to a person looking for a smartphone.
  • Q2. I was asked how long am I going to stay in the company if they offer a position?
  • Q3. I was asked what are my salary expectations?
  • Q4. I was asked to brief my professional curriculum?

Interview Questionnaire 

1 Question

  • Q1. Achievements, projects inclusions, how to be a team member. Read KRA carefully and study about it. Discuss with people who have done it practically.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for work pressure related queries and how can you fit in the organisation given your previous curriculum.

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
  • Q2. Where do you stay in Delhi ncr?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy
Round 1 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Binary Search questions

Round 2 - Technical 

(2 Questions)

  • Q1. Spring Annotations
  • Q2. Java stream and related questions
Round 3 - HR 

(2 Questions)

  • Q1. Strength, Weakness
  • Q2. About the company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - Coding Test 

C and c++ collectively 20 questions.14 is my achievement by the grace of Allah and his messager(S.A.W) peace be upon him.

Round 2 - Technical 

(1 Question)

  • Q1. C,c++,os,dsa,core cse subjects
Round 3 - HR 

(1 Question)

  • Q1. I was frustrated attending many interviews every one told me WE WILL GET BACK YOU.Same thing told in this company also by both HR I thing Anitha mam and our respective DIRECTOR SIR Prasad chorgudi.But fina...

Interview Preparation Tips

Interview preparation tips for other job seekers - Having technically sound and best skills many of them are lagging due to aptitude,analytical,logical,verbal and non verbal,mental ability,problem solving skills,now a days 99.99 % people are facing problem in attention to detail irrespective of any kind of job.In every job profile we will mandatorily had one point that is ATTENTION TO DETAILS.

Interglobe Air Transport Interview FAQs

How many rounds are there in Interglobe Air Transport Senior Customer Service Executive interview?
Interglobe Air Transport interview process usually has 1 rounds. The most common rounds in the Interglobe Air Transport interview process are HR.
What are the top questions asked in Interglobe Air Transport Senior Customer Service Executive interview?

Some of the top questions asked at the Interglobe Air Transport Senior Customer Service Executive interview -

  1. Question related to educational qualificati...read more
  2. Questions based on experie...read more

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Interglobe Air Transport Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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14% more than the average Senior Customer Service Executive Salary in India
View more details

Interglobe Air Transport Senior Customer Service Executive Reviews and Ratings

based on 3 reviews

2.2/5

Rating in categories

3.6

Skill development

2.9

Work-life balance

1.4

Salary

4.4

Job security

2.9

Company culture

2.2

Promotions

2.2

Work satisfaction

Explore 3 Reviews and Ratings
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