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Instacart Customer Care Executive Interview Questions and Answers
Instacart Customer Care Executive Interview Experiences
1 interview found
Anonymous
Selected
I was interviewed before Jan 2024.
(2 Questions)
- Q1. Why you want to join us?
- Ans.
I am passionate about providing excellent customer service and believe in the values and mission of your company.
I have a strong background in customer service and enjoy helping others
I admire the reputation and success of your company in the industry
I am excited about the opportunity to grow and develop my skills within your organization
- Q2. What makes you a suitable candidate for this position?
- Ans.
I have strong communication skills, problem-solving abilities, and a customer-centric approach.
Excellent communication skills demonstrated through previous customer service roles
Proven ability to solve customer issues efficiently and effectively
Customer-centric approach focused on providing exceptional service and building positive relationships
Experience in handling challenging situations and resolving conflicts
Abilit...
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
- Q2. About my daily routine (to check my communication skills)
- Q3. My past experiences or projects or degree
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is E-commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce involves online transactions between businesses and consumers.
It allows customers to shop from the comfort of their homes and have products delivered to their doorstep.
Popular e-commerce platforms include Amazon, eBay, and Alibaba.
E-commerce has revolutionized retail by providing a global marketplace accessible to anyone with...
- Q2. What is Zomato?
- Ans.
Zomato is an online food ordering and restaurant discovery platform.
Allows users to search for restaurants based on location, cuisine, and price range
Provides menus, photos, and user reviews for each restaurant
Offers online ordering and delivery services in select cities
Has a loyalty program called Zomato Gold that offers discounts and perks at participating restaurants
- Q3. How E-commerce can help for the betterment of the future ?
- Ans.
E-commerce can help in the betterment of the future by providing convenience, accessibility, and innovation.
E-commerce allows people to shop from anywhere at any time, making it more convenient for customers.
It provides accessibility to a wider range of products and services, especially for those living in remote areas.
E-commerce platforms are constantly innovating to improve the customer experience, such as offering p...
Interview Preparation Tips
*Must use good English*.
I applied via Naukri.com and was interviewed before Jan 2024. There were 2 interview rounds.
The assessment of English proficiency was conducted.
(1 Question)
- Q1. Can you describe your academic background and professional experience?
- Ans.
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.
Bachelor's degree in Business Administration
3 years of experience in customer service
Strong communication and problem-solving skills
Experience in handling customer inquiries and resolving issues efficiently
Bhuvnesh Khajuria
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell be about your self
- Q2. Introduce about your self
Interview Preparation Tips
(2 Questions)
- Q1. Non voice experience
- Ans.
I have 2 years of experience working in a non-voice customer support role for an e-commerce company.
Handled customer queries and issues through email and chat support
Provided product information, resolved complaints, and processed orders
Maintained high customer satisfaction ratings through prompt and accurate responses
- Q2. Written English
Interview Preparation Tips
I applied via Job hai app and was interviewed before Sep 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Me and my self and about my knowledge.
- Q2. Me and my experience.
- Q3. What will my salary in hand.
- Q4. What will by my working time.
- Q5. What will be my insensitive.
Interview Preparation Tips
Mohit Verma
(2 Questions)
- Q1. Speak 20 sentences about your hometown specialities.
- Q2. Why do you want to join blinkit.
I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.
Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks
When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How did I clear interview and working experience with them ?
- Q2. Interview is not hard , basically they want you to do a online writing speed test and send a screenshot so that can be done by anyone you know , moreover they want to make sure you will remain with company...
Interview Preparation Tips
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Instacart Customer Care Executive Interview Process
based on 1 interview
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