InsanelyGood Key Account Manager Interview Questions and Answers

Q1. Introduction and discussion my previous experience
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Q1. Last experience and current work discussion
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Discussed with group previous work and present company sop

Q1. Salary discussed
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Q1. Brief me about yourself?
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Q2. Where have you been last time give me example of any restaurant tell me about their review, what they needs to improve?
Ans. 
I recently visited a local Italian restaurant with great food but poor service.
• The food quality was excellent, especially the pasta dishes.

• The service was slow and inattentive, leading to a long wait for our meals.

• The restaurant could improve by hiring more staff to improve efficiency and customer satisfaction.
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Q3. Onboard 100 restaurant in 31 days What resources do you require to make this work from zomato
Ans. 
To onboard 100 restaurants in 31 days, I would require dedicated sales team, marketing support, and streamlined onboarding process.
• Dedicated sales team to reach out to potential restaurants and negotiate partnerships

• Marketing support to create awareness and attract restaurants to join

• Streamlined onboarding process to quickly and efficiently onboard new restaurants

• Regular follow-ups and support to ensure successful onbo
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Q4. Sales pitch - Random person roaming in mall at his lunch break so sell him anything you just have 5 minutes of time.
Ans. 
I would approach the person with a friendly smile and engage them in a conversation to understand their interests and needs before presenting a product that aligns with them.
• Start by greeting the person and asking how their day is going

• Engage in small talk to build rapport and establish a connection

• Ask open-ended questions to uncover their interests and needs

• Present a product that aligns with their interests and needs,...read more
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Q5. About Job Description?
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Q6. Why Zomato?
Ans. 
Zomato is a leading food delivery platform with a strong brand presence and a wide network of restaurants.
• Zomato has a strong brand presence in the food delivery industry.

• It offers a wide variety of restaurants and cuisines to choose from.

• Zomato provides convenient and user-friendly online ordering and delivery services.

• The company has a good reputation for customer service and reliability.
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Q7. They can ask anything from your resume So be ready.
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Q1. Burn rate percentage
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Burn rate percentage refers to the rate at which a company is spending its available funds.
• Burn rate percentage is calculated by dividing the amount of money a company spends over a certain period by the amount of money it has at the beginning of that period.

• It is often used by investors and stakeholders to assess the financial health and sustainability of a company.

• For example, if a company spends $100,000 in a month ...read more
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Quick Commerce Overview

Q1. How can you help with expansion into new territories
Ans. 
I can conduct market research, establish partnerships, and develop tailored strategies to penetrate new territories.
• Conduct thorough market research to identify potential opportunities and challenges in new territories

• Establish partnerships with local businesses or distributors to facilitate market entry

• Develop tailored strategies based on market research findings to effectively penetrate new territories

• Utilize my netw...read more
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Q2. Key Aspects of client relationship management for a growing company
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Key aspects of client relationship management include effective communication, understanding client needs, building trust, and providing excellent customer service.
• Effective communication is essential for understanding client needs and expectations.

• Building trust through consistent delivery of promises and transparency in communication.

• Providing excellent customer service by being responsive, proactive, and going above...read more
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Q1. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
Ans. 
I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.
• Explain the potential increase in visibility and customer reach by being listed on Zomato

• Share success stories of other traditional restaurants that have seen growth after joining Zomato

• Offer a trial period with no commitment to show the restaurant the potential benefits

• Provide support and guidan...read more
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Sales with with Roleplay Scenarios
Guesstimate Questions

Q1. Resume based questions
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Restaurant growth related

Q1. What is zomato and how it works
Ans. 
Zomato is a popular online food delivery and restaurant discovery platform.
• Zomato allows users to search for restaurants, read reviews, and order food for delivery or pickup.

• Users can also make reservations, view menus, and avail discounts and offers.

• Restaurants can list their menus, photos, and promotions on Zomato to attract more customers.

• Zomato also offers a premium subscription service called Zomato Gold for exclu
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Q2. Sell a pen to me
Ans. 
This pen is not just a writing tool, but a stylish accessory that will make you stand out.
• Highlight the sleek design and quality craftsmanship of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Offer a special discount or promotion to entice the customer
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