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I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.
About KRA’s and process
Currently working as a Team Lead in a customer service department, responsible for managing a team of 10 agents and ensuring smooth operations.
Lead a team of 10 customer service agents
Responsible for daily operations and performance management
Handle customer escalations and provide solutions
Collaborate with other departments to improve processes
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
Top trending discussions
I was interviewed in Apr 2017.
Motivating a team involves setting clear goals, providing support, recognizing achievements, and fostering a positive work environment.
Set clear and achievable goals for the team to work towards
Provide support and resources to help team members succeed
Recognize and reward individual and team achievements
Foster a positive work environment through open communication and collaboration
Lead by example and show enthusiasm fo
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
End to end project management
I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.
I was interviewed in Dec 2016.
Experienced business analyst with a background in data analysis and process improvement.
Over 5 years of experience in analyzing business processes and identifying areas for improvement
Proficient in data analysis tools such as Excel, SQL, and Tableau
Strong communication skills, able to effectively communicate with stakeholders to gather requirements and present findings
Certified in Business Analysis Professional (CBAP)
P...
I left my last job to pursue new opportunities for growth and development.
Seeking new challenges and opportunities for career advancement
Desire for professional growth and development
Company restructuring or downsizing
Relocation to a new city or country
Toxic work environment or lack of job satisfaction
Yes, I am able to work in shifts as required for the role of a Business Analyst.
I am flexible and adaptable to different work schedules.
I have previous experience working in shifts in my previous roles.
I understand the importance of meeting project deadlines and am willing to work outside regular hours if needed.
I applied via Campus Placement and was interviewed in Dec 2016. There were 2 interview rounds.
I applied via Campus Placement and was interviewed in Dec 2016. There were 4 interview rounds.
I applied via Campus Placement and was interviewed in Dec 2016. There were 2 interview rounds.
based on 2 interviews
Interview experience
based on 4 reviews
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