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I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.
About KRA’s and process
Currently working as a Team Lead in a customer service department, responsible for managing a team of 10 agents and ensuring smooth operations.
Lead a team of 10 customer service agents
Responsible for daily operations and performance management
Handle customer escalations and provide solutions
Collaborate with other departments to improve processes
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
Top trending discussions
I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.
MCQ Test comprising 50 questions of domain knowledge and general.
I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.
MCQ Test comprising 50 questions of domain knowledge and general.
based on 3 reviews
Rating in categories
Assistant Manager
57
salaries
| ₹6.8 L/yr - ₹15 L/yr |
Junior Engineer
42
salaries
| ₹1.8 L/yr - ₹6.1 L/yr |
Operations Engineer
42
salaries
| ₹2.8 L/yr - ₹6 L/yr |
Shift Engineer
38
salaries
| ₹2.2 L/yr - ₹8.5 L/yr |
Senior Engineer
29
salaries
| ₹5.8 L/yr - ₹11 L/yr |
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