Innova Communication Team Manager Interview Questions and Answers

Q1. Tell me about your profile summary in 5 minutes
Ans. 
Experienced team manager with a proven track record of leading successful teams to achieve goals and exceed expectations.
• Led a team of 15 sales representatives to exceed quarterly targets by 20%

• Implemented new training program resulting in 30% increase in employee productivity

• Strong communication and problem-solving skills

• Ability to motivate and inspire team members to reach their full potential
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Q2. How to handle conflict management between employee's
Ans. 
Conflict management between employees requires active listening, empathy, and effective communication.
• Encourage open communication to address issues early on

• Listen to both sides of the conflict without taking sides

• Find common ground and work towards a mutually beneficial solution

• Provide training on conflict resolution techniques

• Follow up to ensure the resolution is effective
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It was Nice first round was puzzles sort

Maths solving like bubbles

Q1. Passage given that we correct it
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Q2. Last one employment test
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Q1. Previous team management experience?
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Q2. How to handle a low performing team member?
Ans. Perform periodic review. Increase review of work to 100%. Share continue feedback.
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Q1. Basic technical question about the role appied
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Q1. Advance indept question about profile
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Q1. What is your previous job profile?
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Q2. What's do you konw about excel ?
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Q3. What do you know about communication with banking customers ?
Ans. 
Communication with banking customers involves effective listening, clear messaging, and building trust.
• Active listening to understand customer needs and concerns

• Using clear and concise language to explain banking products and services

• Building trust through transparency and follow-up

• Providing personalized solutions to meet customer needs

• Handling complaints and resolving issues promptly and professionally
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Writing and communication skill

Q1. Ops round is imp
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Q2. Knowledge in BPO
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Q3. Knowledge on Gaming
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Q1. What is your salary package
Ans. 
My salary package is competitive and includes benefits such as health insurance, retirement contributions, and performance bonuses.
• Competitive salary

• Health insurance coverage

• Retirement contributions

• Performance bonuses
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Q1. Tell me about yourself
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Q2. Whats your passion
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