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Infosys BPM Senior Processing Executive Interview Questions and Answers for Experienced
16 Interview questions
KYC (Know Your Customer) and CDD (Customer Due Diligence) are processes to verify customer identities and assess risks.
KYC involves collecting customer information like name, address, and identification.
CDD assesses the risk associated with a customer based on their profile.
For example, a bank may require KYC for opening a new account.
CDD might involve enhanced scrutiny for high-risk customers, such as politically...
Types of depreciation include straight-line, double declining balance, units of production, and sum-of-the-years' digits.
Straight-line depreciation: Equal amount of depreciation is charged each year.
Double declining balance depreciation: Accelerated method where depreciation expense is higher in the early years.
Units of production depreciation: Depreciation is based on the actual usage of the asset.
Sum-of-the-year...
Missing to reverse accruals can lead to inaccurate financial statements and misrepresentation of financial performance.
Inaccurate financial statements may be issued
Financial performance may be misrepresented
Can lead to incorrect decision making based on inaccurate financial data
I would remain calm, listen to the customer's concerns, apologize for any inconvenience, and work towards finding a solution to address their issue.
Remain calm and composed
Listen actively to the customer's concerns
Apologize for any inconvenience caused
Empathize with the customer's situation
Work towards finding a solution to address the customer's issue
Offer compensation or alternative solutions if necessary
What people are saying about Infosys BPM
Proper documentation is crucial for maintaining accuracy, compliance, and communication in any professional setting.
Proper documentation ensures accuracy in record-keeping and decision-making.
It helps in maintaining compliance with regulations and standards.
Good documentation facilitates effective communication among team members and stakeholders.
It serves as a reference point for future actions and audits.
Example...
General accounting concepts are fundamental principles and guidelines used in the preparation and presentation of financial statements.
Accrual basis accounting vs. cash basis accounting
Matching principle
Conservatism principle
Materiality principle
Consistency principle
Revenue recognition principle
Expense recognition principle
PTP cycle refers to the Procure-to-Pay cycle, which is the process of obtaining goods or services from a supplier to making payment for them.
PTP cycle involves requisitioning, purchasing, receiving, and paying for goods or services.
It starts with the need for a product or service, followed by creating a purchase order, receiving the goods, and finally making payment.
Efficient PTP cycle helps in managing costs, red...
SQL queries are used to retrieve and manipulate data from databases. Here are 5 common queries.
SELECT: retrieves data from one or more tables
UPDATE: modifies existing data in a table
DELETE: removes data from a table
INSERT INTO: adds new data to a table
JOIN: combines data from two or more tables based on a related column
SQL is a programming language used to manage and manipulate relational databases.
SQL stands for Structured Query Language
It is used to create, modify, and query databases
Common commands include SELECT, INSERT, UPDATE, and DELETE
Examples of database management systems that use SQL include MySQL, Oracle, and Microsoft SQL Server
Account rules are guidelines and regulations that govern the management and use of financial accounts.
Account rules dictate how financial transactions are recorded and reported
They ensure compliance with legal and regulatory requirements
Examples of account rules include the requirement to maintain accurate records and the prohibition of fraudulent activities
Infosys BPM Senior Processing Executive Interview Experiences for Experienced
42 interviews found
Anonymous
Selected
I appeared for an interview in Dec 2024, where I was asked the following questions.
- Q1. Introduce Yourself
- Ans.
Experienced Senior Process Executive with a strong background in process optimization and team leadership in diverse industries.
Over 5 years of experience in process management, focusing on efficiency and quality improvement.
Led a team of 10 in a project that reduced processing time by 30%, enhancing overall productivity.
Skilled in data analysis and reporting, utilizing tools like Excel and Tableau to drive decision-ma...
- Q2. What is KYC and CDD?
- Ans.
KYC (Know Your Customer) and CDD (Customer Due Diligence) are processes to verify customer identities and assess risks.
KYC involves collecting customer information like name, address, and identification.
CDD assesses the risk associated with a customer based on their profile.
For example, a bank may require KYC for opening a new account.
CDD might involve enhanced scrutiny for high-risk customers, such as politically expo...
Interview Preparation Tips
Shiba Shankar Ojha
Some General knowledge only.
No critical questions
Related to your process
(2 Questions)
- Q1. If BPM some genuine questions like Golden Rule of accounting Sale Purchase entry
- Q2. Golden Rule of accounting Sale Purchase
- Ans.
Golden Rule of accounting states that sales increase assets and liabilities, while purchases decrease assets and liabilities.
Sales increase assets and liabilities
Purchases decrease assets and liabilities
This rule helps in understanding the impact of sales and purchases on financial statements
Interview Preparation Tips
Impossible said :- I m possible
So don't think too much
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself and describe your part experience and job roles in detail?
- Q2. What were your exact KPI in your past company ?
(1 Question)
- Q1. It was SVAR online voice assessment test ?
(2 Questions)
- Q1. If customer is angry at you , what you'll do?
- Ans.
I would remain calm, listen to the customer's concerns, apologize for any inconvenience, and work towards finding a solution to address their issue.
Remain calm and composed
Listen actively to the customer's concerns
Apologize for any inconvenience caused
Empathize with the customer's situation
Work towards finding a solution to address the customer's issue
Offer compensation or alternative solutions if necessary
- Q2. According to you, how important a proper documentation is?
- Ans.
Proper documentation is crucial for maintaining accuracy, compliance, and communication in any professional setting.
Proper documentation ensures accuracy in record-keeping and decision-making.
It helps in maintaining compliance with regulations and standards.
Good documentation facilitates effective communication among team members and stakeholders.
It serves as a reference point for future actions and audits.
Examples: me...
Interview Preparation Tips
anaswara prem
Basic English questions and comprehensions
(1 Question)
- Q1. Self Introduction, process knowledge questions, accounting questions.
(1 Question)
- Q1. Why do you want this job
- Ans.
I am drawn to this role for its potential to enhance my skills and contribute to a dynamic team focused on excellence in processing.
I am passionate about optimizing processes, as demonstrated in my previous role where I improved efficiency by 20%.
This position aligns with my career goals, allowing me to leverage my experience in data management and analysis.
I admire your company's commitment to innovation and quality, ...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction
(2 Questions)
- Q1. Discussion about CTC
- Q2. Location of work
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 4 interview rounds.
Reasoning maths accounting
Accounting based accounting
(5 Questions)
- Q1. What is the general accounting concepts
- Ans.
General accounting concepts are fundamental principles and guidelines used in the preparation and presentation of financial statements.
Accrual basis accounting vs. cash basis accounting
Matching principle
Conservatism principle
Materiality principle
Consistency principle
Revenue recognition principle
Expense recognition principle
- Q2. Basic and grounded accounting concepts, 3 golden rules
- Q3. What is the outstanding expenses journal entries, reconciliations, procure to pay process.
- Ans.
Outstanding expenses journal entries, reconciliations, procure to pay process involve recording expenses, ensuring accuracy, and managing payments.
Outstanding expenses journal entries involve recording expenses that have been incurred but not yet paid.
Reconciliations involve comparing financial records to ensure accuracy and identify discrepancies.
Procure to pay process involves managing the entire process from purchas...
- Q4. What is PTP cycle.
- Ans.
PTP cycle refers to the Procure-to-Pay cycle, which is the process of obtaining goods or services from a supplier to making payment for them.
PTP cycle involves requisitioning, purchasing, receiving, and paying for goods or services.
It starts with the need for a product or service, followed by creating a purchase order, receiving the goods, and finally making payment.
Efficient PTP cycle helps in managing costs, reducing...
- Q5. Procure to Pay cycle is a duration of payment to supplier from Po creation to Payment to vendor.
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.
Aptitude bascially of logically reasoning
(2 Questions)
- Q1. Discussing with the manager
- Q2. Asked about legal negotiable instrument act about mergers and acquisation
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
Topics related to process
(1 Question)
- Q1. Questions on current topics
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
(1 Question)
- Q1. Previous work experience
Selected
I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.
(1 Question)
- Q1. All about profile and education
(1 Question)
- Q1. Previous work experience
(1 Question)
- Q1. Ms office skills and working knowledge
Interview Preparation Tips
Infosys BPM Interview FAQs
Some of the top questions asked at the Infosys BPM Senior Processing Executive interview for experienced candidates -
The duration of Infosys BPM Senior Processing Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Overall Interview Experience Rating
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Infosys BPM Senior Processing Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
Bangalore / Bengaluru
1-2 Yrs
₹ 2.1-5 LPA
Ghaziabad
1-2 Yrs
Not Disclosed
|
Senior Processing Executive
13k
salaries
|  ₹2 L/yr - ₹5.6 L/yr |
|
Process Specialist
9.1k
salaries
| ₹2.9 L/yr - ₹6.6 L/yr |
|
Processing Executive
5.7k
salaries
| ₹1.5 L/yr - ₹5.1 L/yr |
|
Account Assistant
4.2k
salaries
| ₹2.1 L/yr - ₹5 L/yr |
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salaries
| ₹2.5 L/yr - ₹6.6 L/yr |
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