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Infosys BPM IT Support Specialist Interview Questions and Answers

Updated 5 Jul 2021

Infosys BPM IT Support Specialist Interview Experiences

1 interview found

Interview Questionnaire 

6 Questions

  • Q1. About previous organization
  • Q2. About previous job profile
  • Q3. How may user you are handling
  • Q4. How many members are there in your team
  • Q5. Salary expectations
  • Q6. Most imp hiw good are you in English
  • Ans. 

    I am proficient in English, both written and spoken.

    • I have excellent communication skills in English

    • I am able to write professional emails and reports

    • I am comfortable speaking with clients and colleagues in English

    • I have experience working in English-speaking environments

    • I have achieved a high level of proficiency in English through education and practice

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All about que are imp

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself your work experience last salary KRAs etc etc
Round 3 - Technical 

(1 Question)

  • Q1. All the technical things that are mentioned on your CV in very detail and deep.
Round 4 - Behavioral 

(1 Question)

  • Q1. Just a besic introduction. (Depends on the director because my director is very cool person)

Interview Preparation Tips

Topics to prepare for Teleperformance IT Support Specialist interview:
  • Google IT Support
Interview preparation tips for other job seekers - Be confident about your skills and learnings. About your work experience. Ask them to show your potential.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic communication test
Round 2 - One-on-one 

(1 Question)

  • Q1. About windows server, adds, dhcp, dns
Round 3 - Assignment 

Versant test for communication

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company

Round 1 - Technical 

(2 Questions)

  • Q1. What is SOLID principle
  • Ans. 

    SOLID is a set of principles for designing software that promotes maintainability, extensibility, and reusability.

    • S - Single Responsibility Principle: A class should have only one reason to change.

    • O - Open-Closed Principle: Software entities should be open for extension but closed for modification.

    • L - Liskov Substitution Principle: Subtypes must be substitutable for their base types.

    • I - Interface Segregation Principle:...

  • Answered by AI
  • Q2. Use of joins in sql
  • Ans. 

    Joins in SQL are used to combine rows from two or more tables based on a related column between them.

    • Joins are used to retrieve data from multiple tables in a single query

    • Common types of joins include inner join, left join, right join, and full outer join

    • Joins are performed using the JOIN keyword and specifying the related columns

    • Joins can be used to fetch data based on matching values or non-matching values between ta

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain current project and role

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. They will ask the question based on your experience.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(1 Question)

  • Q1. Networking questions
Round 4 - HR 

(1 Question)

  • Q1. Salary related and flexibility checking

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

How did you spend your last day

Round 2 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Q2. Tell me about yourself

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Must have skill in All kind of troubleshooting's and configurations & installation
  • Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Why this company
  • Q3. Good quality service
  • Q4. A service provided as per the customer requirements n interest by hearing to customer query effectively and timely

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be truthful n confident .
2.Answer should not be too long or too short.
3.share required. Information completely
4.be very clear about it expectations in terms of salary n allowance.

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Infosys BPM IT Support Specialist Salary
based on 25 salaries
₹2 L/yr - ₹6.9 L/yr
42% less than the average IT Support Specialist Salary in India
View more details

Infosys BPM IT Support Specialist Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.4

Skill development

2.4

Work-Life balance

2.5

Salary & Benefits

2.9

Job Security

3.9

Company culture

1.9

Promotions/Appraisal

2.9

Work Satisfaction

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