Indostar Capital Finance Executive Quality Assurance Interview Questions and Answers

Quality is the degree of excellence or superiority of a product or service.

• Quality is meeting or exceeding customer expectations

• It involves consistency, reliability, and durability

• It is achieved through effective planning, control, and improvement

• Quality can be measured through various metrics such as defect rate, customer satisfaction, and on-time delivery

• Examples of quality products or services include Apple products