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InterGlobe Aviation

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3.6

based on 2.7k Reviews

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InterGlobe Aviation Ramp Customer Service Executive Interview Questions and Answers

Updated 3 Dec 2022

InterGlobe Aviation Ramp Customer Service Executive Interview Experiences

2 interviews found

Ramp Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 22 Nov 2022

I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About ramp, customer service executives
    • Add your answer
  • Q2. About ramp and customer service executives
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi medam/sir, this chintapalli venkataramana from pallakadiam, east godavari district rajanagaram Andhrapradesh, i completed graduation( b com) bachelor degree I'm searching for job in airline postion ram, customer service executives, and i have taken by 90 days computer skills in govt trainee of DDU GKY then plzzz give me tha opportunity plzz medam/sir....tq

Ramp Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 3 Dec 2022

I applied via Company Website and was interviewed in Nov 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction? Strengths?
    • Add your answer
  • Q2. Willing to relocate?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Direct Call to come to airport and will be selected from there on.

Ramp Customer Service Executive Interview Questions Asked at Other Companies

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Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 1 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Know about the CSA and how to solve the problems of passengers

Round 3 - HR 

(5 Questions)

  • Q1. Tell about yourself and confident questions and how. Do you like airport jobs?
    • Add your answer
  • Q2. What is airport security
  • Ans. 

    Airport security refers to the measures put in place to ensure the safety and security of passengers, staff, and aircraft at airports.

    • Includes screening of passengers and luggage for prohibited items

    • Use of metal detectors, X-ray machines, and body scanners

    • Security personnel patrolling airport premises

    • Implementation of access control measures

    • Random security checks and bag searches

    • Collaboration with law enforcement agenc

    • Answered by AI
    Add your answer
  • Q3. What is the airport functions and how to good a job for you
    • Add your answer
  • Q4. Tell about your place
    • Add your answer
  • Q5. How many flights handled by BWFS and which are they
  • Ans. 

    BWFS handles approximately 500 flights per day, including airlines such as Delta, United, and American.

    • BWFS handles around 500 flights daily

    • Some of the airlines handled by BWFS include Delta, United, and American

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and be polite

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 11 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? why you left your last job?
    • Add your answer
  • Q2. What do you join us? How much salary did you except from us?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident stay smart be dress well be focused what the question asked by HR give the positive answer with ethical way.

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 20 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Any topic need to speak continuously 40 sec.

Round 3 - One-on-one 

(1 Question)

  • Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 2 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
    • Add your answer
  • Q2. About my family
    • Add your answer
  • Q3. Comfortable in shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should give it a try its easy and smooth process

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 7 Jul 2021

I applied via Walk-in and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Grooming related ..
    • Add your answer
  • Q3. Customer service related ...
    • Add your answer
  • Q4. Walking style
    • Add your answer
  • Q5. Speaking ability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image

posted on 15 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...smile in your face...

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Mansi mittal

posted on 23 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Why you want to join aviation industry
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer
  • Q4. Tell me about your background
    • Add your answer
Round 3 - Group Discussion 

Is higher studies is compulsory or not

Round 4 - HR 

(4 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Tell me about your background
    • Add your answer
  • Q3. Area of interest
  • Ans. 

    My area of interest lies in providing exceptional customer service and finding solutions to customer issues.

    • I am passionate about helping customers and ensuring their satisfaction.

    • I enjoy problem-solving and finding creative solutions to customer inquiries.

    • I have a strong attention to detail and strive to exceed customer expectations.

    • I am constantly seeking ways to improve the customer experience and streamline process...

    • Answered by AI
    Add your answer
  • Q4. How do you spend your last vacation
    • Add your answer
Round 5 - Grooming test 

(1 Question)

  • Q1. Check your grooming skills
    • Add your answer
More about working at InterGlobe Aviation

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Ramp Customer Service Executive interview?
InterGlobe Aviation interview process usually has 2 rounds. The most common rounds in the InterGlobe Aviation interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in InterGlobe Aviation Ramp Customer Service Executive interview?

Some of the top questions asked at the InterGlobe Aviation Ramp Customer Service Executive interview -

  1. About ramp and customer service executi...read more
  2. About ramp, customer service executi...read more

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InterGlobe Aviation Ramp Customer Service Executive Salary
based on 13 salaries
₹1.8 L/yr - ₹3.9 L/yr
8% more than the average Ramp Customer Service Executive Salary in India
View more details

InterGlobe Aviation Ramp Customer Service Executive Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

4.2

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2.9

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3.7

Salary

4.0

Job security

3.1

Company culture

2.9

Promotions

3.5

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