Impos Global Chat and Email Support Executive Interview Questions and Answers

I am open to discussing salary based on the responsibilities and benefits offered.

• I am flexible and open to negotiation.

• I am looking for a fair and competitive salary.

• I value the overall compensation package, including benefits and growth opportunities.

• I am confident that we can come to a mutually beneficial agreement.

I worked as a Chat and Email Support Executive at XYZ Company.

• Handled customer queries and complaints through chat and email channels

• Provided timely and accurate responses to customer inquiries

• Resolved customer issues and ensured customer satisfaction

• Maintained detailed records of customer interactions and transactions

• Collaborated with other teams to resolve complex customer problems

• Identified and escalated priority is...read more

I have excellent communication skills, problem-solving abilities, and a strong customer service background.

• I have a proven track record of providing exceptional customer service in my previous roles.

• I am a good listener and can effectively understand and address customer concerns.

• I am highly skilled in written communication, which is crucial for chat and email support.

• I am quick to learn and adapt to new systems and pr...read more

Seeking new opportunities for career growth and development.

• Looking for a more challenging role

• Want to expand my skillset

• Seeking better work-life balance

• Interested in exploring new industries or sectors

• Current company lacks growth opportunities

I am a dedicated and experienced Chat and Email Support Executive with excellent communication skills.

• I have been working in the customer support industry for the past 5 years.

• I have a strong understanding of customer service principles and practices.

• I am proficient in handling chat and email inquiries, resolving customer issues, and providing accurate information.

• I have received positive feedback from customers for my...read more