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IMPACT Infotech Desktop Support Engineer L1 and L2 Interview Questions and Answers for Experienced

Updated 4 Feb 2023

IMPACT Infotech Desktop Support Engineer L1 and L2 Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Details about you self and previous job and tell me about your family

Round 3 - Technical 

(2 Questions)

  • Q1. Roles and responsibilities
  • Q2. Working in desktop support Engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me more about system checking. Technical features dns,DHCP, domains, and ITunes process

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. First ask me introduction your self
  • Q2. What is the work on current company
  • Q3. Explain the 7 layer of network
  • Ans. 

    The 7-layer network model is a framework for designing and managing computer networks.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has a specific function and communicates with adjacent layers.

    • The model helps ensure interoperability between different network devices and software.

    • Example protocols include Ethernet (Data Link), IP (Network), TCP (Transport), a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz be aware when interver asked the question
Paper the networking

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About ftth and installation ???

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wanted to test both knowledge and communication skills. and he stressed a lot on the basics releted own work topic.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic questions only
Round 2 - Technical 

(1 Question)

  • Q1. Related CCNA and ccnp
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the MGCP, SIP and SCCP
  • Ans. 

    MGCP, SIP, and SCCP are protocols used in telecommunications for controlling communication sessions.

    • MGCP (Media Gateway Control Protocol) is used for controlling media gateways in VoIP networks.

    • SIP (Session Initiation Protocol) is used for initiating, maintaining, and terminating real-time sessions like voice and video calls over IP networks.

    • SCCP (Skinny Client Control Protocol) is a Cisco proprietary protocol used for...

  • Answered by AI
  • Q2. How to logs collect
  • Ans. 

    Logs can be collected using various methods such as syslog, SNMP, agent-based monitoring, and log management tools.

    • Use syslog to collect system logs from network devices

    • Utilize SNMP to gather performance data and alerts from network devices

    • Deploy agent-based monitoring tools on servers to collect detailed logs

    • Implement log management tools like Splunk or ELK stack for centralized log collection and analysis

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Vlan explain
  • Ans. 

    VLAN stands for Virtual Local Area Network, a method of segmenting a physical network into multiple virtual networks.

    • VLANs allow for better network security by isolating traffic between different groups of devices.

    • They can improve network performance by reducing broadcast traffic.

    • VLANs can be used to logically group devices based on department, function, or location.

    • Each VLAN operates as if it is on its own separate ne...

  • Answered by AI
  • Q2. Difference in P2P and MPLS
  • Ans. 

    P2P is a direct connection between two parties, while MPLS is a network technology that directs data from one network node to the next based on short path labels.

    • P2P stands for Peer-to-Peer and is a decentralized communication model where each party has equal capabilities and responsibilities.

    • MPLS stands for Multiprotocol Label Switching and is a routing technique used in telecommunications networks to speed up and sha...

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. TolalExperience
  • Q2. Workgroup and Domain
Round 2 - Technical 

(2 Questions)

  • Q1. What is DHCP,DNS and port
  • Ans. 

    DHCP assigns IP addresses, DNS translates domain names to IP addresses, ports allow multiple applications to communicate on a single device

    • DHCP stands for Dynamic Host Configuration Protocol

    • DNS stands for Domain Name System

    • Ports are virtual endpoints for communication in networking

    • DHCP assigns IP addresses automatically to devices on a network

    • DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.2...

  • Answered by AI
  • Q2. RAM ,SMPS,BIOS, and HDD
Round 3 - Aptitude Test 

Normal test

Round 4 - Case Study 

Vendor call logged

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to get daily updated data to my email?
  • Ans. 

    To get daily updated data to your email, you can use automated scripts or tools that fetch the data and send it to your email address.

    • Use a programming language like Python to write a script that fetches the data from a source and sends it to your email using SMTP.

    • Utilize APIs provided by the data source to retrieve the data and then use an email service's API to send it to your email address.

    • Use third-party tools like...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you don't know anything, straight forward tell them.

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about youself
  • Q2. What is c
  • Ans. 

    C is a general-purpose programming language known for its efficiency and low-level control.

    • C was developed by Dennis Ritchie at Bell Labs in the 1970s.

    • It is widely used for system programming, embedded systems, and developing operating systems.

    • C is known for its simplicity, allowing direct memory manipulation and efficient code execution.

    • It influenced the development of many other programming languages, such as C++, Ja

  • Answered by AI
  • Q3. What is java
  • Ans. 

    Java is a high-level programming language known for its platform independence and object-oriented approach.

    • Java is widely used for developing desktop, web, and mobile applications.

    • It is known for its write once, run anywhere (WORA) principle.

    • Java programs are compiled into bytecode and executed on a Java Virtual Machine (JVM).

    • It supports multithreading, exception handling, and automatic memory management.

    • Popular framew...

  • Answered by AI
  • Q4. What is lamda
  • Ans. 

    Lambda is a function that allows you to write and use small, anonymous functions in programming languages.

    • Lambda functions are often used in functional programming languages.

    • They are anonymous, meaning they don't have a name.

    • Lambdas can be used as arguments to higher-order functions.

    • They are commonly used for tasks that require a short, one-time function.

    • Lambda functions can be written in various programming languages,

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. React basic
  • Q2. Javascript ES6 features.
  • Q3. Redux work flow.
  • Ans. 

    Redux is a predictable state container for JavaScript apps.

    • Actions are dispatched to the store

    • Reducers update the state based on the action

    • Components subscribe to the store to get updated state

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

Skills evaluated in this interview

IMPACT Infotech Interview FAQs

How many rounds are there in IMPACT Infotech Desktop Support Engineer L1 and L2 interview for experienced candidates?
IMPACT Infotech interview process for experienced candidates usually has 3 rounds. The most common rounds in the IMPACT Infotech interview process for experienced candidates are Resume Shortlist, Aptitude Test and Technical.

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IMPACT Infotech Desktop Support Engineer L1 and L2 Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more

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IMPACT Infotech Desktop Support Engineer L1 and L2 Salary
based on 27 salaries
₹2.1 L/yr - ₹4 L/yr
At par with the average Desktop Support Engineer L1 and L2 Salary in India
View more details

IMPACT Infotech Desktop Support Engineer L1 and L2 Reviews and Ratings

based on 7 reviews

3.0/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

2.5

Salary

3.1

Job security

3.3

Company culture

2.3

Promotions

3.4

Work satisfaction

Explore 7 Reviews and Ratings
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