i
Imarque Solutions
Filter interviews by
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
Top trending discussions
I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.
No
I do not possess the skill to write technical content.
My expertise lies in other areas of content writing.
I can provide examples of my non-technical writing if required.
posted on 26 Apr 2021
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
I appeared for an interview in Jun 2021.
Taj Mahal - A white marble mausoleum in Agra, India
Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal
Considered as one of the Seven Wonders of the World
Construction took over 20 years to complete
Inscribed with Quranic verses and intricate floral designs
Attracts millions of tourists every year
Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.
BPO includes a wide range of services like customer support, technical support, sales, etc.
Customer support is specifically focused on addressing customer queries and concerns.
BPO may involve outsourcing services to other countries for cost-effectiveness.
Customer support may be provided through various ch...
posted on 9 Aug 2020
I applied via Walk-in and was interviewed before Aug 2019. There was 1 interview round.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
Rates of speech and English speaking are important for effective communication in customer service.
Speaking clearly and at a moderate pace helps customers understand you better
Using simple language and avoiding jargon can make communication easier
Being aware of cultural differences in language and communication styles is important
Active listening and asking clarifying questions can help ensure effective communication
Ex...
posted on 24 Mar 2023
posted on 10 Sep 2023
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
I handle customers with empathy, active listening, and problem-solving skills.
Listen actively to understand the customer's issue
Show empathy and understanding towards the customer's situation
Provide clear and concise solutions to their problems
Follow up to ensure the issue is resolved to their satisfaction
posted on 17 Apr 2024
I applied via Instahyre and was interviewed before Apr 2023. There was 1 interview round.
Listen actively, empathize, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Apologize for the inconvenience caused, even if it's not your fault
Offer solutions to resolve the issue and make the customer happy
Follow up with the customer to ensure their satisfaction
posted on 22 Sep 2023
I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.
Bangalore is a vibrant city known for its pleasant weather, IT industry, and diverse culture.
Bangalore is also known as the Silicon Valley of India due to its thriving IT industry.
The city is famous for its pleasant weather throughout the year.
Bangalore is a melting pot of cultures, with people from all over India living and working here.
The city is home to numerous parks, museums, and historical landmarks.
Kannada is t...
based on 1 interview
Interview experience
Customer Support Executive
189
salaries
| ₹0.9 L/yr - ₹3 L/yr |
Document Specialist
111
salaries
| ₹0.8 L/yr - ₹3 L/yr |
Team Lead
51
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
BPO Executive
35
salaries
| ₹0.7 L/yr - ₹3 L/yr |
Customer Service Executive
30
salaries
| ₹1 L/yr - ₹3.1 L/yr |
Valenta AI Private Limited
Adroit Synergies
Lapiz Digital Services
Ocube Services