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IDFC FIRST Bank Collections Manager Interview Questions and Answers for Experienced

Updated 16 Feb 2025

IDFC FIRST Bank Collections Manager Interview Experiences for Experienced

9 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I appeared for an interview before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tel me abou yourself
  • Ans. 

    Experienced collections manager with a proven track record of maximizing collections and reducing delinquency rates.

    • Over 5 years of experience in collections management

    • Implemented strategies to increase collections by 20%

    • Reduced delinquency rates by 15% through effective communication and negotiation skills

  • Answered by AI
  • Q2. Brief me about your experience
Round 3 - Aptitude Test 

Mathematical questions essay writing

Collections Manager Interview Questions Asked at Other Companies for Experienced

asked in HDFC Bank
Q1. Collection efficiency and how will do the collection, plan for th ... read more
asked in Amul India
Q2. Can you help farmer to grow up knowledge about milk increase tech ... read more
asked in HDFC Bank
Q3. How do you manage third party vendors?
Q4. what is collection?
asked in HDFC Bank
Q5. What are the rules of collection, this team member should know
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Normal test having normal maths nd English vocabulary check

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent monthly incentive best in industry
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Aptitude Test 

Not remember, kindly consider this answer

Round 2 - HR 

(2 Questions)

  • Q1. Basic past working experience
  • Q2. Regarding ctc

Interview Preparation Tips

Interview preparation tips for other job seekers - Forget you have family, 24*7 you have to work

IDFC FIRST Bank interview questions for designations

 Collections Executive

 (4)

 Relationship Manager

 (28)

 Branch Manager

 (25)

 Credit Manager

 (15)

 Acquisition Manager

 (7)

 Wealth Manager

 (3)

 Recovery Manager

 (3)

 Debt Manager

 (3)

Collections Manager Interview Questions & Answers

user image Sajjad Hussain

posted on 24 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

There is an aptitude test which candidate need to paas.

Round 3 - HR 

(1 Question)

  • Q1. Why you want to change. What is your expectations.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Job Fair and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talking about the collection and legal and risk. Talking about excel knowledge.
  • Q2. Talking about excel knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Need the complete knowledge about the collection and legal and excel

I applied via Recruitment Consultant and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About collectionsand legal startegies and execution of notices.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak in english. Try answer it in more practical manner and and stream line your thinking process according to it before giving interview. All the best.

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on interviews as well spoken very clearly and straight towards point to point only

Collections Manager Interview Questions & Answers

user image Anjum Nasir Sheikh

posted on 19 Nov 2019

I applied via Company Website and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They given me a situation on current situation & said me how you will reduce our GCL .
  • Q2. They asked me about strategy for reducing our par or hard bucket acs

Interview Preparation Tips

Interview preparation tips for other job seekers - I feel give ur suggestions what you feel according to the situation ,& read maximum article on current scenario .

Interview questions from similar companies

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Basic general knowledge regarding to buckets and portfolio strategic
  • Q2. Knowledge of all buckets and portfolio
  • Q3. Monthly target based questionnaire
  • Q4. Can I have placement

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank hou

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Collections Manager interview for experienced candidates?
IDFC FIRST Bank interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the IDFC FIRST Bank interview process for experienced candidates are Aptitude Test, Resume Shortlist and HR.
How to prepare for IDFC FIRST Bank Collections Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDFC FIRST Bank. The most common topics and skills that interviewers at IDFC FIRST Bank expect are Management, Administration Work, Legal, MIS Reporting and EMI.
What are the top questions asked in IDFC FIRST Bank Collections Manager interview for experienced candidates?

Some of the top questions asked at the IDFC FIRST Bank Collections Manager interview for experienced candidates -

  1. How will you deal with the custo...read more
  2. Tel me abou yours...read more
  3. How do banks make money and what are primary and secondary revenues sources for...read more

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IDFC FIRST Bank Collections Manager Interview Process for Experienced

based on 6 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
View more
Join IDFC FIRST Bank Guided by ethics, powered by technology and a force for social good
IDFC FIRST Bank Collections Manager Salary
based on 571 salaries
₹2 L/yr - ₹11 L/yr
15% more than the average Collections Manager Salary in India
View more details

IDFC FIRST Bank Collections Manager Reviews and Ratings

based on 144 reviews

3.7/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

4.1

Salary

3.4

Job security

3.2

Company culture

3.4

Promotions

3.3

Work satisfaction

Explore 144 Reviews and Ratings
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