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IDEA ELAN

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3.1

based on 8 Reviews

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IDEA ELAN Sales Support Lead Interview Questions and Answers for Experienced

Updated 18 Oct 2023

IDEA ELAN Sales Support Lead Interview Experiences for Experienced

1 interview found

Sales Support Lead Interview Questions & Answers

user image shilpa kacham

posted on 18 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to deal when a customer ask for one of the issue he facing in the product.
    • Add your answer
  • Q2. Navigation of the product
  • Ans. 

    Navigating the product involves understanding its features and functionalities to effectively assist customers.

    • Familiarize yourself with the product's user interface and layout

    • Understand the different features and capabilities of the product

    • Be able to troubleshoot common issues and guide customers through solutions

    • Provide clear and concise instructions on how to use the product effectively

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Top trending discussions

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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Network Support Engineer Interview Questions & Answers

NTT Data Information Processing Services user image Anonymous

posted on 28 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About Switching
    • Add your answer
  • Q2. About Routers switching, LAN, SD-WAN
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for offering me

Customer Support Associate Interview Questions & Answers

Cognizant user image Anonymous

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Which colour do you like and why?
    • Add your answer
  • Q2. Why did you left previous job?
    • Add your answer

Chat Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-oriented professional with experience in providing chat support for various products and services.

    • Experience in handling customer queries and providing solutions through chat support

    • Strong communication skills and ability to multitask effectively

    • Familiarity with CRM systems and troubleshooting technical issues

    • Ability to work well under pressure and meet targets

    • Passion for delivering excell

    • Answered by AI
    Add your answer
  • Q2. Previous company role and responsibilities
  • Ans. 

    I was a Customer Service Representative at XYZ Corp, handling customer inquiries and providing technical support.

    • Handled customer inquiries via phone, email, and chat

    • Provided technical support for software and hardware issues

    • Resolved customer complaints and issues in a timely manner

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 19 Jul 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Education and experience
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient with the waiting time. If you have good communication skills, it is enough.

Technical Support Engineer Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 5 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Getting to know 

(2 Questions)

  • Q1. Name , education, experience, etc. why this field cause you’re from a diff background, etc
    • Add your answer
  • Q2. Tech related stuff , how to help cu , how to deal with angry cu, etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you’re up for monotonous desk job on loop , can handle pressure and pick calls as much then it’s ok. Else just don’t join in

Technical Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What was your major setback and what did you learn from it?
    • Add your answer
  • Q3. I can see a list of projects mentioned so can you explain about what was your roles,responsibilities and contribution on those projects?
    • Add your answer
  • Q4. Questions on Office365
    • Add your answer
  • Q5. Questions on Software Testing
    • Add your answer

Interview Preparation Tips

Topics to prepare for ITC Infotech Technical Support Engineer interview:
  • Office365
  • SCCM
Interview preparation tips for other job seekers - Be confident, Don't panic and blabber,Get your basics strong and different way of answering .

Customer Support Executive Interview Questions & Answers

NeoSOFT user image Anjali Gore

posted on 18 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Application Support Engineer Interview Questions & Answers

Atos user image Anonymous

posted on 7 Mar 2022

I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Aiw?nnnnnnnnnnnnn? Mmmma q
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aiw$.......
.

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.......
...

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Technical Support Engineer Interview Questions & Answers

UST user image Rakesh Kumar Gorai

posted on 8 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is Dot Net Framework
  • Ans. 

    Dot Net Framework is a software framework developed by Microsoft for building Windows applications.

    • It provides a programming model, a comprehensive API set, and runtime environment for building Windows applications.

    • It supports multiple programming languages such as C#, VB.NET, F# and more.

    • It includes a large class library called Framework Class Library (FCL) which provides language interoperability, memory management, ...

    • Answered by AI
    Add your answer
  • Q2. Advantages of Dot Net Core
  • Ans. 

    Dot Net Core offers cross-platform compatibility, improved performance, and enhanced security.

    • Cross-platform compatibility allows for development on multiple operating systems

    • Improved performance through features like just-in-time compilation and better memory management

    • Enhanced security with built-in features like data protection and secure coding practices

    • Support for microservices architecture and containerization

    • Ope...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be Technically sound and must have great communication skills
More about working at IDEA ELAN

IDEA ELAN Interview FAQs

How many rounds are there in IDEA ELAN Sales Support Lead interview for experienced candidates?
IDEA ELAN interview process for experienced candidates usually has 3 rounds. The most common rounds in the IDEA ELAN interview process for experienced candidates are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in IDEA ELAN Sales Support Lead interview for experienced candidates?

Some of the top questions asked at the IDEA ELAN Sales Support Lead interview for experienced candidates -

  1. Navigation of the prod...read more
  2. How to deal when a customer ask for one of the issue he facing in the produ...read more

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IDEA ELAN Sales Support Lead Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

4.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
IDEA ELAN Salaries in India
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