5 ICICI Lombard General Insurance Company Customer Retention Manager Interview Questions & Answers | Complete Prep Guide 2025

ICICI Lombard General Insurance Company Customer Retention Manager Interview Experiences

2 interviews found

Customer Retention Manager Interview Questions & Answers

Anonymous

posted on 6 Dec 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Apna Jobs and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Asking of mysel

(2 Questions)

Q1. Explain about myself

Add your answer

Q2. Show how sell tissue paper

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't stop talking during interview and be alert +confident

Customer Retention Manager Interview Questions & Answers

Anonymous

posted on 18 Dec 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Myself Basis of insurance and details

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. My self Insurance and details

Add your answer

Round 3 - Training

(1 Question)

Q1. Training and calling exam

Add your answer

Interview Preparation Tips

Topics to prepare for ICICI Lombard General Insurance Company Customer Retention Manager interview:

Health Insurance
Insurance
General Insurance

Interview preparation tips for other job seekers - All the best if interested in insurance sector and convince company is the best

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Branch Manager Interview Questions & Answers

Reliance General Insurance

Anonymous

posted on 30 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Dec 2022. There was 1 interview round.

Round 1 - One-on-one

(4 Questions)

Q1. How would you achieve your target?

Ans. If i have zeal to achieve the same , i will achieve

Answered Anonymously

Add your answer

Q2. Whatdo you think on team work

Add your answer

Q3. What do you know regarding gic market?

Ans.

GIC market refers to the market for Guaranteed Investment Certificates, which are low-risk investments offered by financial institutions.

GICs are fixed-term investments that guarantee a specific rate of return over a set period of time.
They are typically offered by banks, credit unions, and trust companies.
GICs are considered low-risk investments as they are insured by the CDIC or provincial deposit insurance programs.
...

Answered by AI

Add your answer

Q4. How agents work in your market

Ans.

Agents in our market work independently but collaborate on larger deals

Agents in our market typically work independently to find and close deals
However, they often collaborate on larger deals that require more resources or expertise
Agents may share leads or work together on marketing efforts to attract more clients
Some agents specialize in certain types of properties or clients, while others have a more general focus

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have willingness to work and recognition. You will survive and grow in the organisation

Branch Manager Interview Questions & Answers

Future Generali India Life Insurance

Anonymous

posted on 2 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. STRENGTHS & WEAKNESS

View 1 more answer

Q2. WHY U WANT TO JOIN

Add your answer

Q3. SALARY EXPECTAION

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE COOL AND CONFIDENT

Senior Manager Interview Questions & Answers

Future Generali India Life Insurance

Anonymous

posted on 11 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. How to retain your team

Add your answer

Q2. What types of people you requiret

Ans. Existing sales marketing person or life insurance advisor

Answered by Atul Kumar

Add your answer

Q3. Why you left your last company

Add your answer

Q4. What is your goals

Ans. Become a regional manager with in two years

Answered by Atul Kumar

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential and true

Senior Manager Interview Questions & Answers

Future Generali India Life Insurance

Anonymous

posted on 8 Feb 2024

Interview experience

Poor

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. CTC and reason of leaving last employer

Add your answer

Q2. Not much questions as it was a referral

Add your answer

Senior Manager Interview Questions & Answers

HDFC Ergo General Insurance

Anonymous

posted on 12 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Salary expectations, past experience

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. General CV related, wfh, past experience, willingness to travel

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - General questions were asked of past experience, willingness to travel

Senior Manager Interview Questions & Answers

HDFC Ergo General Insurance

posted on 6 Oct 2022

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What is the job roll of previous company?

Add your answer

Q2. What is total experience?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is good for company. Work culture is very well.

Senior Manager Interview Questions & Answers

HDFC Ergo General Insurance

Anonymous

posted on 11 Apr 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. About your past experience and

Add your answer

Q2. How you relate to current infrastructure issues.

Ans.

I have extensive experience in managing infrastructure issues and implementing solutions to improve efficiency and reliability.

I have successfully led projects to upgrade outdated hardware and software systems
I have implemented disaster recovery plans to ensure business continuity
I have worked closely with IT teams to identify and resolve network and server issues
I stay up-to-date with industry trends and emerging tech...

Answered by AI

Add your answer

Branch Manager Interview Questions & Answers

HDFC Ergo General Insurance

Anonymous

posted on 13 Mar 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(1 Question)

Q1. Work profile and previous achievement

Add your answer

Round 2 - HR

(1 Question)

Q1. Role and responsibilities

Add your answer

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Customer Retention Manager interview?

ICICI Lombard General Insurance Company interview process usually has 2-3 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are Resume Shortlist, HR and One-on-one Round.

How to prepare for ICICI Lombard General Insurance Company Customer Retention Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Lombard General Insurance Company. The most common topics and skills that interviewers at ICICI Lombard General Insurance Company expect are Customer Retention, Voice Process, BPO Sales, Outbound Calling and Outbound Sales.

What are the top questions asked in ICICI Lombard General Insurance Company Customer Retention Manager interview?

Some of the top questions asked at the ICICI Lombard General Insurance Company Customer Retention Manager interview -

Myself Basis of insurance and deta...read more
Training and calling e...read more
Show how sell tissue pa...read more

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ICICI Lombard General Insurance Company Interviews By Designations

Interview Questions for Popular Designations

ICICI Lombard General Insurance Company Customer Retention Manager Interview Process

based on 1 interview

Interview experience

Excellent

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ICICI Lombard General Insurance Company Customer Retention Manager Salary

based on 48 salaries

₹1.7 L/yr - ₹4 L/yr

35% less than the average Customer Retention Manager Salary in India

View more details

ICICI Lombard General Insurance Company Salaries in India

Unit Sales Manager 2.8k salaries	₹0 L/yr - ₹0 L/yr
Senior Manager 1.5k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Manager 581 salaries	₹0 L/yr - ₹0 L/yr
Sales Manager 575 salaries	₹0 L/yr - ₹0 L/yr
Customer Relationship Manager 489 salaries	₹0 L/yr - ₹0 L/yr