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ICICI Lombard General Insurance Company Customer Retention Manager Interview Questions and Answers

Updated 6 Dec 2024

ICICI Lombard General Insurance Company Customer Retention Manager Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Asking of mysel 

(2 Questions)

  • Q1. Explain about myself
  • Q2. Show how sell tissue paper

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't stop talking during interview and be alert +confident

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Myself Basis of insurance and details
Round 2 - One-on-one 

(1 Question)

  • Q1. My self Insurance and details
Round 3 - Training 

(1 Question)

  • Q1. Training and calling exam

Interview Preparation Tips

Topics to prepare for ICICI Lombard General Insurance Company Customer Retention Manager interview:
  • Health Insurance
  • Insurance
  • General Insurance
Interview preparation tips for other job seekers - All the best if interested in insurance sector and convince company is the best

Customer Retention Manager Interview Questions Asked at Other Companies

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your experience and strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Please speak more about your knowledge area.
Always give example and scenario for success stories or problem you resolved.
Give correct figures about business prepare well.

Make sure you study about current company profile, ranking business revenues if possible.

Be confident take time while answering questions...

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - If you cam convince them that you are strongly willing to sell insurance.
You are selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. I'm looking for BM possition
  • Q2. I'm capable to handle a team and drive them to achieve sales targets which is assigned by the management team
  • Q3. Good knowledge about insurance business
  • Q4. Working with agency channel and recruiting a great Distribution.
  • Q5. To Qualifying and inteligent sales managers i have
  • Q6. I am capable to handle objection and questions and answers all the queries

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a very good toll to know about job and gets perfect profile here thanks
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Bm 

(1 Question)

  • Q1. BM interview. Self introduction. About company details. Job profile. Job description
Round 3 - Aptitude Test 

About pnb. Methamatics test, general knowledge

Round 4 - HR 

(1 Question)

  • Q1. Self introduction, about privious company experience,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be conference your self. Give the best. Self introduction,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your expectation?
  • Ans. To work at a decent place with decent people.
  • Answered by Devendra Suresh Habde
  • Q2. Why should we hire you?
  • Ans. I find myself to be the best in the industry among my contemporaries, BY FAR.
  • Answered by Devendra Suresh Habde

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Routine Question only
Round 3 - One-on-one 

(1 Question)

  • Q1. Promotion/ Past performance/ future vision
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Achievement in the current role, quality of business, input management
Round 2 - Group Discussion 

Team management, Direct sales trcking mechanism, Goal in life

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technical Discussion about Product
Round 2 - Technical 

(1 Question)

  • Q1. Technical & General Discussion about possible product migration
Round 3 - HR 

(1 Question)

  • Q1. Generic HR questions

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview experience with Reliance Nippon Life Insurance was extremely disappointing and indicative of poor ethics. Despite completing three rounds, the company displayed a lack of transparency and communication, leaving me feeling misled and disregarded. To my dismay, I discovered they had hired another candidate behind my back, possibly for lower compensation. This behavior is unacceptable and reflects poorly on their integrity. I strongly advise against considering opportunities with this company. Not recommended.

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Customer Retention Manager interview?
ICICI Lombard General Insurance Company interview process usually has 2-3 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for ICICI Lombard General Insurance Company Customer Retention Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Lombard General Insurance Company. The most common topics and skills that interviewers at ICICI Lombard General Insurance Company expect are Customer Retention, Voice Process, BPO Sales, Outbound Calling and Outbound Sales.
What are the top questions asked in ICICI Lombard General Insurance Company Customer Retention Manager interview?

Some of the top questions asked at the ICICI Lombard General Insurance Company Customer Retention Manager interview -

  1. Myself Basis of insurance and deta...read more
  2. Training and calling e...read more
  3. Show how sell tissue pa...read more

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ICICI Lombard General Insurance Company Customer Retention Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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37% less than the average Customer Retention Manager Salary in India
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ICICI Lombard General Insurance Company Customer Retention Manager Reviews and Ratings

based on 9 reviews

4.4/5

Rating in categories

4.0

Skill development

4.4

Work-life balance

4.0

Salary

4.5

Job security

4.0

Company culture

3.2

Promotions

4.1

Work satisfaction

Explore 9 Reviews and Ratings
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