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3.7

based on 4.3k Reviews

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ICICI Lombard General Insurance Company Customer Retention Manager Interview Questions and Answers

Updated 6 Dec 2024

ICICI Lombard General Insurance Company Customer Retention Manager Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Asking of mysel 

(2 Questions)

  • Q1. Explain about myself
  • Q2. Show how sell tissue paper

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't stop talking during interview and be alert +confident

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Myself Basis of insurance and details
Round 2 - One-on-one 

(1 Question)

  • Q1. My self Insurance and details
Round 3 - Training 

(1 Question)

  • Q1. Training and calling exam

Interview Preparation Tips

Topics to prepare for ICICI Lombard General Insurance Company Customer Retention Manager interview:
  • Health Insurance
  • Insurance
  • General Insurance
Interview preparation tips for other job seekers - All the best if interested in insurance sector and convince company is the best

Customer Retention Manager Interview Questions Asked at Other Companies

Customer Retention Manager Jobs at ICICI Lombard General Insurance Company

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Group Discussion 

Group discussion about my self and roll

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Nothing much. Just general queries regarding ourselves.
Round 2 - Behavioral 

(1 Question)

  • Q1. General questions regarding prior experience and additional languages speaking test.

Interview Preparation Tips

Topics to prepare for Star Health & Allied Insurance Retention Officer interview:
  • Just have an additional language
Interview preparation tips for other job seekers - If you are going for Renewals Department think twice because after a month you will start to regret it. There won't be any holidays except Sundays. They won't pay for over time. You will be treated just like a machine. Money minded people who don't care about employees. Further more they will make fun of people if they have any disabilities regarding work. No casual leave or sick leave given even if you are working there for more than a year. No proper timing schedule even for ladies. Pathetic situation for most of the employees in the department.

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Customer Retention Manager interview?
ICICI Lombard General Insurance Company interview process usually has 2-3 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for ICICI Lombard General Insurance Company Customer Retention Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Lombard General Insurance Company. The most common topics and skills that interviewers at ICICI Lombard General Insurance Company expect are Customer Retention, Voice Process, BPO Sales, Outbound Calling and Outbound Sales.
What are the top questions asked in ICICI Lombard General Insurance Company Customer Retention Manager interview?

Some of the top questions asked at the ICICI Lombard General Insurance Company Customer Retention Manager interview -

  1. Myself Basis of insurance and deta...read more
  2. Training and calling e...read more
  3. Show how sell tissue pa...read more

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based on 2 ICICI Lombard General Insurance Company interviews
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Job Portal
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Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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33% less than the average Customer Retention Manager Salary in India
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ICICI Lombard General Insurance Company Customer Retention Manager Reviews and Ratings

based on 7 reviews

4.3/5

Rating in categories

3.8

Skill development

4.3

Work-Life balance

3.8

Salary & Benefits

4.9

Job Security

4.0

Company culture

3.1

Promotions/Appraisal

4.2

Work Satisfaction

Explore 7 Reviews and Ratings
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