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ICICI Bank Branch Relationship Manager Interview Questions and Answers

Updated 17 Feb 2025

ICICI Bank Branch Relationship Manager Interview Experiences

10 interviews found

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Are you interested in sales ?
  • Q2. How do you approach customer for new business ?
  • Ans. 

    I approach customers by understanding their needs and offering tailored solutions.

    • Research the customer's business and industry to understand their needs

    • Listen actively to the customer's concerns and goals

    • Offer tailored solutions that address their specific needs

    • Follow up regularly to ensure customer satisfaction and identify new opportunities

    • Leverage existing relationships to gain referrals and expand business

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview
Basic questions about sales
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in banking and customer relationship management.

    • Over 5 years of experience in the banking industry

    • Proven track record of building and maintaining strong relationships with clients

    • Skilled in financial analysis and risk assessment

    • Excellent communication and interpersonal skills

    • Bachelor's degree in Finance from XYZ University

  • Answered by AI

Branch Relationship Manager Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. 1). Concept of Bond value 2). What is Technical analysis ? 3). De ... read more
asked in ICICI Bank
Q2. How do you approach customer for new business ?
Q3. What you know about Mutual fund
Q4. Any knowledge about credit card
Q5. Last company working deatils
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different role.

    • Desire for career advancement

    • Interest in exploring new industries

    • Seeking a change in work environment

  • Answered by AI
  • Q2. What are the responsibilities did you take now?
  • Ans. 

    As a Branch Relationship Manager, my responsibilities include managing customer relationships, promoting banking products, and achieving sales targets.

    • Managing customer relationships by providing personalized service

    • Promoting banking products and services to customers

    • Achieving sales targets through cross-selling and upselling

    • Resolving customer complaints and issues in a timely manner

    • Training and supervising branch staf

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but tricky questions asked on interview Normal working experience will help you to creak the interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your current role
  • Q2. Tell me about your job

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok nice interview

ICICI Bank interview questions for designations

 Branch Relationship Officer

 (3)

 Branch Manager

 (43)

 Relationship Manager

 (292)

 Deputy Branch Manager

 (29)

 Branch Sales Manager

 (16)

 Branch Credit Manager

 (14)

 Branch Business Manager

 (2)

 Assistant Branch Manager

 (1)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Essay writing and Skill test.

Round 2 - Assignment 

Online test about sales and skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - IF you want to grow your career in banking and I'd you can build relationship and you have a Lot of patience than this job is for you and you can grow.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Sales related questions.
Round 2 - HR 

(1 Question)

  • Q1. The round is with head HR officials from BKC Mumbai. Again questions they may ask related to sales, the bank, about your early career. But they will mainly focus on sales related topics. This will be a to...

Interview Preparation Tips

Interview preparation tips for other job seekers - This is the one of the best bank in India, according to market capitalisation and
also popularity. Come and experience your career in ICICI Bank Ltd. The best department to work with is Branch Banking Department, Retail Banking Group.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. 1).Tell me about yourself 2). Why do you have join the Icici Bank.
  • Q2. 3). What is your strength and weakness?
  • Q3. 4). Where do you see yourself in 5 years?
Round 3 - One-on-one 

(1 Question)

  • Q1. 1). Concept of Bond value 2). What is Technical analysis ? 3). Definition of future and present value 4). Define the working capital management.
  • Ans. 

    Bond value is the present value of a bond's future cash flows. Technical analysis is a method of evaluating securities by analyzing statistics generated by market activity. Future value is the value of an asset at a specific date in the future, while present value is the current value of an asset. Working capital management involves managing a company's short-term assets and liabilities to ensure efficient operation.

    • Bo...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ICICI Bank Branch Relationship Manager interview:
  • Time value of money
  • Working Capital Management
  • Security analysis and portfolio
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Educational backgroung
  • Q2. Professional background

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

What are those plans related we before studying in depth.

Round 3 - Group Discussion 

Plan execute related

Interview Preparation Tips

Interview preparation tips for other job seekers - Welcome to all degree holders.its an wonderful career growting platform.use it well.

I applied via Campus Placement and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Blood relationship type easy questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Try youtube and google for every help

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Branch Relationship Manager interview?
ICICI Bank interview process usually has 1-2 rounds. The most common rounds in the ICICI Bank interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in ICICI Bank Branch Relationship Manager interview?

Some of the top questions asked at the ICICI Bank Branch Relationship Manager interview -

  1. 1). Concept of Bond value 2). What is Technical analysis ? 3). Definition of fu...read more
  2. How do you approach customer for new busines...read more
  3. Sales related questio...read more

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ICICI Bank Branch Relationship Manager Interview Process

based on 13 interviews

1 Interview rounds

  • HR Round
View more

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ICICI Bank Branch Relationship Manager Salary
based on 230 salaries
₹2 L/yr - ₹7.8 L/yr
5% less than the average Branch Relationship Manager Salary in India
View more details

ICICI Bank Branch Relationship Manager Reviews and Ratings

based on 63 reviews

4.1/5

Rating in categories

4.1

Skill development

4.0

Work-life balance

4.1

Salary

4.2

Job security

4.0

Company culture

4.1

Promotions

3.7

Work satisfaction

Explore 63 Reviews and Ratings
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