ICICI Bank Back Office Assistant Interview Questions and Answers

KYC stands for Know Your Customer and refers to the process of verifying the identity of clients.

• KYC is a crucial process in the financial industry to prevent fraud and money laundering.

• It involves collecting and verifying personal information such as name, address, and identification documents.

• KYC regulations vary by country and industry, but generally require ongoing monitoring of customer activity.

• Examples of KYC pr...read more

The average number of files received per month varies depending on the department and workload.

• The number of files received per month can range from a few hundred to several thousand depending on the department.

• The workload and seasonality can also affect the number of files received.

• It is important to have a system in place to manage the influx of files and ensure timely processing.

• For example, in a busy HR department...read more

Accounts and investment come under the purview of the Finance department in a bank.

• Accounts and investment are managed by the Finance department in a bank.

• The Finance department is responsible for managing the bank's financial resources.

• Examples of tasks performed by the Finance department include managing cash flow, investing funds, and preparing financial statements.

Soiled note is a currency note that is dirty or stained while mutilated note is a currency note that is damaged or torn.

• Soiled notes are currency notes that are dirty, stained, or have ink marks on them.

• Mutilated notes are currency notes that are damaged, torn, or have missing parts.

• Soiled notes can still be used for transactions but mutilated notes need to be exchanged for new ones.

• Examples of mutilated notes include ...read more

MICR stands for Magnetic Ink Character Recognition. It is a technology used in banking for processing cheques.

• MICR uses magnetic ink to print characters on cheques that can be read by machines.

• The characters include the bank's routing number, account number, and cheque number.

• MICR helps to automate the processing of cheques, making it faster and more accurate.

• It is also used for other financial documents like deposit s

NEFT and RTGS are electronic fund transfer systems used in India.

• NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.

• RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.

• NEFT transactions are settled in batches while RTGS transactions are settled individually.

• Both NEFT and RTGS require the sender and receiver to have bank acc...read more