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ICICI Bank Back Office Assistant Interview Questions and Answers

Updated 10 Dec 2024

ICICI Bank Back Office Assistant Interview Experiences

2 interviews found

Back Office Assistant Interview Questions & Answers

user image Shivani Shivaji Kadam

posted on 10 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Group discussion for the some task for the related company

Round 2 - Technical 

(2 Questions)

  • Q1. How to handling team
  • Ans. 

    I handle a team effectively by setting clear goals, providing support, fostering open communication, and recognizing achievements.

    • Set clear goals and expectations for the team

    • Provide support and resources to help team members succeed

    • Foster open communication and encourage feedback

    • Recognize and reward team achievements

    • Lead by example and demonstrate a positive attitude

  • Answered by AI
  • Q2. How to manage customer
  • Ans. 

    Effective strategies to manage customer relationships include clear communication, personalized interactions, timely responses, and proactive problem-solving.

    • Maintain clear and open communication with customers to address their needs and concerns.

    • Personalize interactions by remembering customer preferences and previous interactions.

    • Respond to customer inquiries and issues in a timely manner to show that their concerns ...

  • Answered by AI
Round 3 - Assignment 

Related to the self skills and knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - No more tips

Interview Questionnaire 

2 Questions

  • Q1. What will be my motive to work in back office?
  • Q2. Is there any specific work to do inside the bank?

Interview Preparation Tips

Interview preparation tips for other job seekers - I had been worked in icici gold loan devision for one year, I had been there more then one year

Back Office Assistant Interview Questions Asked at Other Companies

Q1. Tell me averthing please let me know if you need anything
Q2. WHAT IS NATURE OF BUSINESS OF RECON GROUP
asked in ICICI Bank
Q3. How to manage customer
asked in ICICI Bank
Q4. How to handling team
asked in ITC
Q5. Your education

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. My work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I tried to answer each question with examples
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-

I was interviewed in Mar 2024.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Content Writing 

(4 Questions)

  • Q1. Computer Data entry operator
  • Q2. Computer Data entry operator...
  • Q3. Md word ms Excel ms power point ms office
  • Q4. Data entry operator experience
  • Ans. 

    I have 2 years of experience as a data entry operator in a busy office setting.

    • Entered and verified data accurately and efficiently

    • Maintained confidentiality of sensitive information

    • Worked with various software programs such as Microsoft Excel and Access

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks 🙏
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2024. There was 1 interview round.

Round 1 - Friendly 

(2 Questions)

  • Q1. Computer operator nd data entry operator system se related
  • Q2. Basic questions

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Back Office Computer Operator interview:
  • Freshers
Interview preparation tips for other job seekers - Excel typing other wish
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. Let's tell me about self
  • Q2. Okay tell me any operator Banking control
  • Ans. 

    Banking control operators are responsible for monitoring and managing various banking operations to ensure compliance and efficiency.

    • Monitoring daily transactions to detect any irregularities or errors

    • Ensuring compliance with banking regulations and policies

    • Managing cash flow and liquidity to optimize financial performance

    • Reconciling accounts and preparing financial reports

    • Implementing internal controls to prevent frau

  • Answered by AI
  • Q3. Tell me your salary expectation
  • Q4. I give you feedback
  • Q5. Employee good relationship on company
  • Q6. How to do work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Case Study 

About you knowledge and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I feel better to give answer no much I have given
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Back office staff 

(1 Question)

  • Q1. What is your work experience in union Bank of India
  • Ans. I don't know what is life. When I joined in that bank I learn and how to spend the life and this one of the best experience in my life
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - When your got the job don't leave utilise that job .
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. ABOUT YOUR SELF
  • Q2. YOUR TOPICS WHICH WORK
  • Q3. SALARY EXPECTATION

Interview Preparation Tips

Interview preparation tips for other job seekers - HELLO,
Sir

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Whatsa your name and your from, your father's name& your last qualification and your any job experience
  • Q2. Yes my name is SK abdul Quawee. I am from bhadrak Odisha and my fahthers name sk abdul quddus and my mother name ANWARI BIBI.
Round 2 - Aptitude Test 

Banking sector are experience and computer knowledge are.

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you finally selected. Your joining letter after HR round complete.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Back Office Assistant interview?
ICICI Bank interview process usually has 3 rounds. The most common rounds in the ICICI Bank interview process are Assignment, Group Discussion and Technical.
What are the top questions asked in ICICI Bank Back Office Assistant interview?

Some of the top questions asked at the ICICI Bank Back Office Assistant interview -

  1. How to manage custo...read more
  2. How to handling t...read more

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ICICI Bank Back Office Assistant Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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ICICI Bank Back Office Assistant Salary
based on 22 salaries
₹1.5 L/yr - ₹4.5 L/yr
8% more than the average Back Office Assistant Salary in India
View more details

ICICI Bank Back Office Assistant Reviews and Ratings

based on 12 reviews

3.0/5

Rating in categories

2.6

Skill development

3.0

Work-life balance

2.8

Salary

3.2

Job security

3.4

Company culture

3.1

Promotions

3.0

Work satisfaction

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