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IBM L1 Technical Support Engineer Interview Questions and Answers for Freshers

Updated 16 Sep 2021

IBM L1 Technical Support Engineer Interview Experiences for Freshers

1 interview found

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is lan, network provider, speak on any topic for 5 min
  • Ans. 

    LAN is a local area network that connects devices within a limited area. Network providers offer internet services to customers.

    • LAN is a computer network that covers a small geographic area, such as a home, office, or building.

    • It allows devices to communicate with each other and share resources like printers and files.

    • Network providers offer internet services to customers, such as cable, DSL, or fiber optic connections...

  • Answered by AI
  • Q2. Group discussion
  • Q3. About yourself, your college project

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good experience overall

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. OSI Layers.
  • Q2. Organizational ping methods.
  • Ans. 

    Organizational ping methods are used to test network connectivity and measure response time within an organization.

    • Ping is a network utility that sends an ICMP echo request to a target IP address or hostname.

    • Organizations often use ping to troubleshoot network issues and measure network performance.

    • Ping can be used to test connectivity between devices within the same network or across different networks.

    • Ping can also b...

  • Answered by AI
  • Q3. Different types of IP address and its uses.
  • Ans. 

    There are two types of IP addresses - IPv4 and IPv6. IPv4 is used for most devices, while IPv6 is used for newer devices and networks.

    • IPv4 addresses are 32-bit and expressed in dotted decimal notation (e.g. 192.168.0.1)

    • IPv6 addresses are 128-bit and expressed in hexadecimal notation (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

    • IPv4 addresses are used for most devices, while IPv6 addresses are used for newer devices an...

  • Answered by AI
  • Q4. Knowledge of system configuration was being checked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Starts with simple questions, ends by digging deep.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Performa in 3par
  • Ans. 

    Performa is a performance monitoring tool for HPE 3PAR storage arrays.

    • Performa provides real-time monitoring of storage performance metrics.

    • It helps identify performance bottlenecks and optimize storage performance.

    • Performa can generate reports and alerts based on user-defined thresholds.

    • It can also be used for capacity planning and trend analysis.

    • Examples of performance metrics monitored by Performa include IOPS, late

  • Answered by AI
  • Q2. San zoning

Interview Preparation Tips

Interview preparation tips for other job seekers - Brushup basics.

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is my longterm and short-term goals.
  • Ans. My short-term is to become an expert in solving queries And long term is to become valuable employee in an organisation and managing a team, also helping new recruits to learn the work.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent and friendly-nature interview

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Where do we use BigInteger in java ?
  • Ans. 

    BigInteger is used for mathematical operations involving very large integers in Java.

    • BigInteger is used when the range of values supported by primitive data types like int and long is not sufficient.

    • It is commonly used in cryptography and security applications.

    • It provides methods for arithmetic, bitwise, and logical operations on large integers.

    • Example: calculating factorial of a large number, generating large prime nu

  • Answered by AI
  • Q2. Merge Sort Algo code in java
  • Ans. 

    Merge Sort Algo code in java

    • Divide the array into two halves

    • Recursively sort the two halves

    • Merge the sorted halves

    • Time complexity: O(n log n)

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Software Engineer interview:
  • Core Java
  • DSA
Interview preparation tips for other job seekers - Not a very good interview experience. I was asked 2-3 questions only. Not satisfied with interview process.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Interfaces
  • Q2. Oop concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - I interviewed for software engineer profile. Interview process were easy 1st apti round 2nd pseudo code round 3rd technical and HR. It was quite easy.

I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They ask only basics of programming languages which are mentioned in resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good in communication skills and be aware of general questions.

I applied via Amcat and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About your college project
  • Q2. About technical project that was mentioned in my resume
  • Q3. Tell me about yourself
  • Q4. Some SQL queries
  • Q5. So I had mentioned banking application project in resume so the question was , if you need to credit your salary into a bank account that how would you show salary in account.... Using SQL
  • Q6. Core java questions, collections, inheritance etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Frist thing is, it was not my first interview but in MNC it was my first experience. Usually in MNC interviewer does not ask technical question, but in tech mahindra it is not applicable. Most of the question were technical. Interviewer was very polite to me. I had never experience this type of interview, after 1 or 2 question, I was happy to answer the all questions. My interview lasted for about 20-30min . Mostly they want to check project knowledge. All the technical question were around project releted.

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java Basic questions and Git

Interview Preparation Tips

Interview preparation tips for other job seekers - After selection they haven't rolled the offer and put the profile on hold and then doesn't pick calls.

I applied via Naukri.com and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why are you looking for the job change?
  • Q2. Relevant technical questions, as per my current technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and be yourself. That's what the interviewers looked into. Also a thorough understanding of the technology is a must and that is what will help you in cracking the interview. You don't have to go in-depth, just the overview and what happens when is what they look for. Good communication skills is also an added incentive, something I always try to work on. All the best

IBM Interview FAQs

What are the top questions asked in IBM L1 Technical Support Engineer interview for freshers?

Some of the top questions asked at the IBM L1 Technical Support Engineer interview for freshers -

  1. what is lan, network provider, speak on any topic for 5 ...read more
  2. Group discuss...read more

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