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IBM L1 Technical Support Engineer Interview Questions and Answers

Updated 16 Sep 2021

IBM L1 Technical Support Engineer Interview Experiences

1 interview found

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is lan, network provider, speak on any topic for 5 min
  • Ans. 

    LAN is a local area network that connects devices within a limited area. Network providers offer internet services to customers.

    • LAN is a computer network that covers a small geographic area, such as a home, office, or building.

    • It allows devices to communicate with each other and share resources like printers and files.

    • Network providers offer internet services to customers, such as cable, DSL, or fiber optic connections...

  • Answered by AI
  • Q2. Group discussion
  • Q3. About yourself, your college project

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good experience overall

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. OSI Layers.
  • Q2. Organizational ping methods.
  • Ans. 

    Organizational ping methods are used to test network connectivity and measure response time within an organization.

    • Ping is a network utility that sends an ICMP echo request to a target IP address or hostname.

    • Organizations often use ping to troubleshoot network issues and measure network performance.

    • Ping can be used to test connectivity between devices within the same network or across different networks.

    • Ping can also b...

  • Answered by AI
  • Q3. Different types of IP address and its uses.
  • Ans. 

    There are two types of IP addresses - IPv4 and IPv6. IPv4 is used for most devices, while IPv6 is used for newer devices and networks.

    • IPv4 addresses are 32-bit and expressed in dotted decimal notation (e.g. 192.168.0.1)

    • IPv6 addresses are 128-bit and expressed in hexadecimal notation (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

    • IPv4 addresses are used for most devices, while IPv6 addresses are used for newer devices an...

  • Answered by AI
  • Q4. Knowledge of system configuration was being checked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Starts with simple questions, ends by digging deep.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. It's was basic testing questios, specific to selenium and Java.
  • Q2. Explain framework
  • Ans. 

    A framework is a set of guidelines, standards, and tools used to develop software applications.

    • A framework provides a structure for developers to build upon

    • It includes pre-written code and libraries to simplify development

    • Frameworks can be specific to a programming language or platform

    • Examples include React for web development and TensorFlow for machine learning

  • Answered by AI
  • Q3. Basic java programs

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared, basically on manual testing, Selenium and Java

Skills evaluated in this interview

Interview Questionnaire 

3 Questions

  • Q1. Basically in any interview most common question is Biodata, next the things included in resume..... nothing more than that
  • Q2. Literally my answer is empty.....I started saying out of box so that the interviewer might get impressed but end of day I got rejected...😂😂😂
  • Q3. Not only these I faced more than 79 interview....not less than 250-300 rounds....but none has picked me

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Swap two number with and without temporary variable
  • Ans. 

    Swap two numbers with and without temporary variable

    • Without temporary variable: Use addition and subtraction

    • With temporary variable: Use a third variable to store the value of one of the numbers

    • Example without temporary variable: a=5, b=7; a=a+b; b=a-b; a=a-b;

    • Example with temporary variable: a=5, b=7; temp=a; a=b; b=temp;

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be afraid. It companies take interview to select you. And if you are selected in this company you are not lucky enough so try hard.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is second level cache?How to implement second level cache?How to optimize sql query?what are solid principles?
  • Ans. 

    Second level cache is a caching mechanism used to improve performance by storing frequently accessed data in memory.

    • Second level cache is implemented at the application level and can be configured using frameworks like Hibernate.

    • To optimize SQL queries, one can use indexes, avoid using SELECT *, and use JOINs instead of subqueries.

    • SOLID principles are a set of design principles for writing maintainable and scalable cod...

  • Answered by AI
  • Q2. Mostly FAQ but somewhat in depth?
  • Q3. How to deploy application in aws?
  • Ans. 

    To deploy an application in AWS, you need to create an EC2 instance, configure security groups, install necessary software, and upload your application code.

    • Create an EC2 instance in the desired region and select the appropriate instance type

    • Configure security groups to allow traffic to and from the instance

    • Install necessary software and dependencies on the instance

    • Upload your application code to the instance

    • Start the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic faq but in depth,Interview level is easy to medium.They will ask only theory .No practical algorithm test.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Performa in 3par
  • Ans. 

    Performa is a performance monitoring tool for HPE 3PAR storage arrays.

    • Performa provides real-time monitoring of storage performance metrics.

    • It helps identify performance bottlenecks and optimize storage performance.

    • Performa can generate reports and alerts based on user-defined thresholds.

    • It can also be used for capacity planning and trend analysis.

    • Examples of performance metrics monitored by Performa include IOPS, late

  • Answered by AI
  • Q2. San zoning

Interview Preparation Tips

Interview preparation tips for other job seekers - Brushup basics.

Interview Questionnaire 

2 Questions

  • Q1. About technology on which i had worked. What do you know about Design Pattern and explain them? Window Services and Web APIs.
  • Q2. MVC Architecture and Web APIs security?

Interview Preparation Tips

Interview preparation tips for other job seekers - I attended two technical round that was good in terms of technology and knowledge. Then one Managerial round which was taken by General Manager. Total interview process taken 1 month time, I must say process are slow due to approval and all.

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is my longterm and short-term goals.
  • Ans. My short-term is to become an expert in solving queries And long term is to become valuable employee in an organisation and managing a team, also helping new recruits to learn the work.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent and friendly-nature interview

I applied via Naukri.com and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Batch apex (Important), Governor limits, events, lightning and components bundle, Relationship in salesforce, how are account and contact related, If accounts gets deleted will the contact also get deleted...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well before interview, join before 10 mins they hate delay, prepare notes have a topic in each page, and description, syntax, use cases and example in the page, if space is there put imp notes or latest interview questions, Batch apex, governor limits, types of error, lightning, lwc, aura, @future annotation, rest api, soap api, test starting ways, events, how to handle events including third party. brush up all these

IBM Interview FAQs

What are the top questions asked in IBM L1 Technical Support Engineer interview?

Some of the top questions asked at the IBM L1 Technical Support Engineer interview -

  1. what is lan, network provider, speak on any topic for 5 ...read more
  2. Group discuss...read more

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IBM L1 Technical Support Engineer Salary
based on 5 salaries
₹3 L/yr - ₹3.5 L/yr
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