I Process Services Interview Questions, Process, and Tips

Q1. Good skill and smart working
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Q2. How many experience banking credit card sales department
Ans. 
I have 5 years of experience in banking credit card sales department.
• I have worked in the credit card sales department of two different banks.

• During my tenure, I have consistently exceeded my sales targets.

• I have a thorough understanding of the credit card market and the various products offered by banks.

• I am skilled in building and maintaining relationships with clients and providing excellent customer service.

• I have ...read more
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Q3. How many sale credit card in a month
Ans. 
The number of credit cards sold in a month varies based on various factors.
• The number of credit cards sold depends on the target set by the company.

• It also depends on the market demand and competition.

• The sales executive's performance and sales skills also play a crucial role.

• On average, a sales executive can sell around 50-100 credit cards in a month.

• However, this number can vary greatly depending on the above factors
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Q1. Self introduction
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Q1. About self introduction and previous experience
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Q1. Self introduction and previous work experiences
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Q1. What is your experience
Ans. 
I do not have experience in the field of marketing.
• I do not have any experience in marketing.

• My expertise lies in operating RO plants and water treatment processes.
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Q2. What about customer service
Ans. 
Customer service is essential in ensuring customer satisfaction and building positive relationships.
• Customer service involves actively listening to customers' concerns and addressing them promptly.

• Being friendly, courteous, and professional when interacting with customers is key.

• Providing accurate information and solutions to customers' problems is crucial for good customer service.

• Following up with customers to ensure...read more
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Q3. What is customer relationship
Ans. 
Customer relationship refers to the interactions and connections between a company and its customers, focusing on building trust and loyalty.
• Building trust and rapport with customers

• Providing excellent customer service

• Listening to customer feedback and addressing concerns

• Maintaining open communication channels

• Creating personalized experiences for customers

• Ensuring customer satisfaction and loyalty
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Q4. What is last working place
Ans. 
My last working place was at XYZ Company as a RO Plant Operator.
• Worked at XYZ Company as a RO Plant Operator

• Responsible for operating and maintaining reverse osmosis plant equipment

• Ensured proper functioning of the plant to meet water quality standards
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Q5. What is your qualification
Ans. 
Bachelor's degree in Chemical Engineering
• Bachelor's degree in Chemical Engineering

• Specialization in water treatment processes

• Relevant coursework in plant operations

• Hands-on experience with RO systems during internships
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We conduct a case study involving a group of 8 to 10 children, where we document their qualities by sharing information about their strengths and weaknesses with each other. The children communicate to the teacher only their positive and negative attributes, allowing us to compile a report based on this method.